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2.2
21 ratings
2.3
Salary & Benefits
1.0
Professional growth
2.8
Work-Life balance
2.4
Recognition & Support
2.6
Culture & Values
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Hand and Stone (massage and facial spa) is a place where you tray yourself nicely and restore your beauty. Their first experience with you will Impart relaxation, comfort, and peace of mind. They also cater to individual needs consisting of massage, facial, and hair removal services. Its mission is to give high-quality service at affordable prices so that the masses can experience their services and effectiveness. They are the cure for your hectic deadlines and stress. The facials they offer are chest facial, classic facial, men's facial, teen facial, and back facial. With that their amazing mesmerizing massage includes percussive therapy, Swedish massage, hot stone massage, Himalayan salt massage, sports massage, deep tissue, oncology massage, prenatal and decompression therapy. Working at Hand and stone offers you to embark on this journey with professionals. They seek dedicated clients who want to make difference in people's lives.

Company - Private
$100M to $500M
Multiple locations
Personal Care Companies
2004
What departments Hand and Stone Massage and Facial Spa employees work at?
DepartmentsRatio
Heathcare - Other35.1%
Personal Care & Services - Other23.7%
other occupation14.4%
Personal Care & Services Supervisors6.9%
Recreation & Fitness6.7%
Sales / Retail5.3%
General and Operations Managers5%
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Team

Professional experience

How many years of experience do Hand and Stone Massage and Facial Spa employees have before joining?
Years of experience at Hand and Stone Massage and Facial Spa: Newcomers: 33%, Experiencers: 23%, Experts: 19%, Veterans: 25%. Hand and Stone Massage and Facial Spa employees have less than 3 years experience on average before joining.
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Where did Hand and Stone Massage and Facial Spa employees work before joining?
Where they've worked before Hand and Stone Massage and Facial Spa: Elements Massage, European Wax Center, Hand & Stone Massage and Facial Spa. Typical Hand and Stone Massage and Facial Spa employees have worked at Elements Massage.
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Elements Massage
European Wax Center
Hand & Stone Massage and Facial Spa
What industries did Hand and Stone Massage and Facial Spa employees work in previously?
Industry Background: The most typical industries of Hand and Stone Massage and Facial Spa: Clothing Retailers, Food & Beverage Retailers, Niche Retailers, Health & Personal Care Retailers, General Merchandise Retailers. Hand and Stone Massage and Facial Spa employees most likely come from a Clothing Retailers industry background.
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Where did Hand and Stone Massage and Facial Spa employees work before joining?
Past employers' size at Hand and Stone Massage and Facial Spa: Small: 37%, Medium: 10%, Large: 53%. Most Hand and Stone Massage and Facial Spa employees have previously worked at large companies.
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Educational background

What did employees at Hand and Stone Massage and Facial Spa study?
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Where did employees at Hand and Stone Massage and Facial Spa study?
Brookdale Community College
Cortiva Institute-Chicago
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Employee data

How long do people stay in a role at Hand and Stone Massage and Facial Spa?
Time employed at Hand and Stone Massage and Facial Spa: <1: 13%, 1-3: 44%, 4-8: 40%, 9-13: 3%, 14-20: 0%, 20+: 0%. Most Hand and Stone Massage and Facial Spa employees stay with the company for 1-3 years which is less than the industry average.
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How does Hand and Stone Massage and Facial Spa rank for age & gender diversity?
Gender ratio at Hand and Stone Massage and Facial Spa: 28.7% Male and 71.3% Female. Age ratio at Hand and Stone Massage and Facial Spa: 16-20: 1%, 21-30: 60%, 31-40: 21%, 41-50: 9%, 51-60: 7%, 60+: 2%. Hand and Stone Massage and Facial Spa rates - 26.3% more female than the industry average. Most Hand and Stone Massage and Facial Spa employees are 21-30, which is below the industry median age range.
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What are the top roles at Hand and Stone Massage and Facial Spa?
Top roles of Hand and Stone Massage and Facial Spa: Licensed Massage Therapist, Esthetician, Massage Therapist, SPA Associate, SPA Manager. The top role at Hand and Stone Massage and Facial Spa is Licensed Massage Therapist.
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Licensed Massage Therapist
Esthetician
Massage Therapist
SPA Associate
SPA Manager

Career advancement

How does Hand and Stone Massage and Facial Spa rank for career advancement?
Career advancement at Hand and Stone Massage and Facial Spa: very low. Hand and Stone Massage and Facial Spa ranks very low for career advancement which is below the industry average.
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What companies do Hand and Stone Massage and Facial Spa employees go on to work at?
Future employers of Hand and Stone Massage and Facial Spa: Amazing Lash Studio, Elements Massage, European Wax Center, Hand & Stone Massage and Facial Spa, Life Time Fitness. People who work at Hand and Stone Massage and Facial Spa most typically go on to work for the Amazing Lash Studio.
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Amazing Lash Studio
Elements Massage
European Wax Center
Hand & Stone Massage and Facial Spa
Life Time Fitness

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Hand and Stone Massage and Facial Spa Reviews and Ratings

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Get the scoop on what others who have experience with Hand and Stone Massage and Facial Spa think of working there or join the conversation by leaving a review.
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Massage Therapist
North Myrtle Beach, SC - March 24, 2024
Hostile toxic negative.
1.0
Ratings
1
Professional growth
1
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
It was the worst job I've ever had in the massage industry. Incompetent management, an owner who referred to her employees and I quote as being a dime a dozen, micromanaging. Front desk management that created nothing but trouble and drama. No respect from owners or management. The environment was very cold and it was obvious that no employee there wanted to be there. The lead therapist was straight from a trailer park with purple hair and tattoos and look like she never bathed who thought she was going to be management.

Pros and Cons
There are none. Worst paying job I ever had in this industry.
Incompetent management. Terrible front desk management, negative environment
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Discussion about Hand and Stone Massage and Facial Spa

Want to know more about Hand and Stone Massage and Facial Spa?
Share your thoughts and ideas about Hand and Stone Massage and Facial Spa with others in our community.
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What’s the gender distribution at Hand and Stone Massage and Facial Spa?
avatar-of-creator
Benjamin Gardner3 years ago
71.3% female, 28.7% male.
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What year was Hand and Stone Massage and Facial Spa founded?
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Liam Brown3 years ago
2004.
You comment as
What companies are similar to Hand and Stone Massage and Facial Spa?
avatar-of-creator
Sophie Hayes3 years ago
Elements Therapeutic Massage, European Wax Center, Hand & Stone Massage and Facial Spa - Irving / Las Colinas, Hand & Stone Massage and Facial Spa - Winter Park Village, Hand and Stone Franchise Corporation, Massage Envy, Massage Heights, Massage Warehouse.
avatar-of-creator
8 weeks ago
They are nothing but a Massage Envy rip off.
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What industry is Hand and Stone Massage and Facial Spa in?
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Isabella Holmes3 years ago
Executive Management, Healthcare, Retail.
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Has Hand and Stone Massage and Facial Spa disclosed its yearly revenue numbers? If so, how much do they make?
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Liam Brown3 years ago
Yes! Hand and Stone Massage and Facial Spa makes $100m to $500m per year.
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How often do employees get promoted at Hand and Stone Massage and Facial Spa ?
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Isabella Holmes3 years ago
advancement opportunities are very low
avatar-of-creator
8 weeks ago
There is zero chance for advancement or even getting up a minuscule raise. They'd lie to the staff all the time.
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How many years does an employee typically spend working for Hand and Stone Massage and Facial Spa?
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Sophie Hayes3 years ago
An employee typically spends 1-3
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What size of companies did Hand and Stone Massage and Facial Spa employees used to work for?
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Benjamin Gardner3 years ago
Most worked for large businesses before.
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Top future employers of Hand and Stone Massage and Facial Spa employees?
avatar-of-creator
Liam Brown3 years ago
Amazing Lash Studio, Elements Massage, European Wax Center, Hand & Stone Massage and Facial Spa, Life Time Fitness, Massage Envy, Nordstrom, Self Employed.
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Who are the top previous employers of Hand and Stone Massage and Facial Spa employees?
avatar-of-creator
Benjamin Gardner3 years ago
Elements Massage, European Wax Center, Hand & Stone Massage and Facial Spa, Kohl's, Massage Envy, Massage Heights, Self Employed, Ulta Beauty.
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How old are Hand and Stone Massage and Facial Spa’s employees in general?
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Sophie Hayes3 years ago
21-30.
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What were Hand and Stone Massage and Facial Spa’s employees' top fields of study?
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Liam Brown3 years ago
No higher education, Bachelor of Science.
avatar-of-creator
8 weeks ago
Literally hire anyone who just got out of school who don't know any better.
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I’m curious what Hand and Stone Massage and Facial Spa has to offer in terms of benefits?
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Massage Therapist Call7 weeks ago
They are laughable. The insurance they offer is so ridiculously expensive and the deductible is laughable. You just received nothing from them.
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Former Hand and Stone Massage and Facial Spa employee20 days ago
I worked for them several years back. The pay is ridiculously miserable. As for benefits, I didn’t even take a second look, how bad it is. It’s like they got to maybe legally offer it but no one wants it unless facing the bottom pit.
You comment as
When I first joined other employees were very welcoming and warming.
avatar-of-creator
10 months ago
They communicate with all employees for general information for the entire staff. 🗣 So the environment is always fresh and the new commers feel welcomed.
avatar-of-creator
8 weeks ago
In the beginning it seemed like a good place. But they showed their true colors real fast. The owner of my location referred to her employees as being and I quote a dime a dozen..
You comment as
Do you get a commission? 🤔
avatar-of-creator
10 months ago
Benefits with these owners are also great.
avatar-of-creator
8 weeks ago
Their percentage that they pay was the worst I've ever had in 21 years in this business. You're lucky if you get 20%.
You comment as
I have heard really great things about the management. Hope it is all true 🤗
avatar-of-creator
8 weeks ago
Management at hand and stone is the worst I've ever experienced
avatar-of-creator
8 weeks ago
Their management at my location was the most incompetent I've ever dealt with. He had no prior experience in the health and beauty industry. And absolute OCD control freak who did not like being questioned or confronted on his incompetence which trust me happened all the time.
You comment as
It is a great place to work! The team is friendly and supportive, and the company provides a great work-life balance.
avatar-of-creator
10 months ago
I'm low-key jealous, but also really happy for you. 🤗
avatar-of-creator
8 weeks ago
The front desk manager loves to create dissension and drama. A very petty bitter woman.
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What types of trainings provided?🧠
avatar-of-creator
10 months ago
Most places are biweekly pay as much I have heard. In my time there was not much pay for training 💰
avatar-of-creator
8 weeks ago
If you do their training program you make a dollar more a massage.
You comment as
What kind of interviews do they conduct??
avatar-of-creator
9 months ago
Describe a situation where you had to deal with an unhappy customer. This was the question I was asked during my interview.
avatar-of-creator
8 weeks ago
They called me ask if I wanted a job. I meet the owner 5 minutes later I was hired.
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Is there anything in discount for the massue?
avatar-of-creator
9 months ago
20% discount on products, one free service a month
avatar-of-creator
9 months ago
Free massages and member prices for all other services.👌
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How is feedback from management delivered at Hand & Stone Massage and Facial Spa?
avatar-of-creator
9 months ago
Opportunities to become Leads and or higher positions if they become available
avatar-of-creator
9 months ago
Management is differs from location to location. However, these people does a great job maintaining there company values at all locations. I really enjoyed working there.😊
You comment as
The company does all the marketing, provides steady flow of clients, supplies all equipment and materials
avatar-of-creator
9 months ago
A small con from my side is that it can be difficult to get to work in the urban environment. 🏙
avatar-of-creator
8 weeks ago
The front desk would screw everything up left and right and try to shift blame to the massage therapist or estheticians. That was where all the trouble came from. As a matter of fact the front desk lost a lot of people who signed up for their BS memberships because they got fed up with getting ripped off
You comment as
I’ve never worked for a better company, people here truly care for one another
avatar-of-creator
9 months ago
Sometimes dealing with customers can be rough just like any job working with the public. 😕
avatar-of-creator
8 weeks ago
Hand and Stone is the worst company I've ever worked for. Their business plan was a literal copy of Massage envies. And as we all know they are considered the Walmart of our profession. Hand and Stone is considered McDonald's
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Good organization with a lot of opportunity, ever evolving, and great culture.
avatar-of-creator
9 months ago
female owner was very nice and fed us.
avatar-of-creator
8 weeks ago
There is no future here. They do not care about their employees one iota.
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I have heard some great things about the culture over here. Is it true? 😄
avatar-of-creator
10 months ago
Great energy in the team, very family-focused, and competitive pay.
avatar-of-creator
8 weeks ago
Not in the least. They offer discounts to customers to leave positive reviews online. They do not want you to have a life outside of them. At my location if you wanted a day off you had to ask 5 weeks in advance.
You comment as
Sometimes they offered free continuing education courses for their massage therapists.
avatar-of-creator
10 months ago
There’s role playing, online training and I love the fact that they take the time to sit down and explain all aspects of the job.
avatar-of-creator
8 weeks ago
My owner was so cheap she did offer to pay for some continuing education but if you left or got fired in less than one year after taking the continuing education you had to pay her back.
You comment as
My job works very well with schedules and pay is great
avatar-of-creator
9 months ago
Management is helpful and supportive and my co-workers are fun to be around. This is my POV of my job working well for me 👍
avatar-of-creator
8 weeks ago
The pay was terrible. If you wanted a day off you had to ask 5 weeks in advance. Because I said you're going to be booked up months at a time which is an out and out lie.
You comment as
I feel valued and appreciated. The company recognizes hard work and dedication, and provides opportunities for growth and advancement.
avatar-of-creator
10 months ago
Your dedication and hard work are undoubtedly contributing to the company's success. Keep up the good work!
avatar-of-creator
8 weeks ago
H&s has no respect for their employees the owner and I quote referred to us as being dime a dozen and easily replaceable. That is not true because they can't find anybody to work at the North Myrtle Beach location
You comment as
I've heard they offer a 50% discount to employees, isn't this great? 🤩
avatar-of-creator
9 months ago
20% discount on products, one free service a month. HIH
avatar-of-creator
9 months ago
Free massages and member prices for all other services. 😊
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Lucky that they hired me. Fantastic, stable income, flexible hours. Kind and professional!
avatar-of-creator
9 months ago
What's an esthetician? 😮
avatar-of-creator
8 weeks ago
They are the worst I've ever worked for.
You comment as
Usually, it's a SPA, but they do need people with skills in sales and kind. I have given an interview, but they have other vacancies open still. JSYK
avatar-of-creator
9 months ago
Come to the interview dressed in business casual attire to make a good impression. ✌
avatar-of-creator
8 weeks ago
It is Massage Envy with another name. I got reprimanded one day because I said the shirt I was wearing was not black enough.
You comment as
I am reading alot about the environment depending on the owners is it true??
avatar-of-creator
9 months ago
If I ever have a problem I know I can go to management immediately and it will always be handled.
avatar-of-creator
8 weeks ago
My location was hostile toxic negative. You were counting the minutes to when you're shift was over. My management was a joke the man was utterly incompetent and a control freak
You comment as
Most of the therapists are females.
avatar-of-creator
9 months ago
yeah, a male masseur is still a rare notion!
avatar-of-creator
9 months ago
Pay must be great for the male masseur. ✌
You comment as
It takes up to 4 weeks for a new schedule to be put in place. ⏰
avatar-of-creator
10 months ago
They are very understanding with scheduling. I go to school during they day and they were able to accommodate that no problem. 👨
avatar-of-creator
10 months ago
Scheduling depends entirely on the staffing at the site. If overstaffed, you would find hours cut but more ability to take days off as needed.
You comment as
What would help someone to be successful at Hand & Stone Massage and Facial Spa?
avatar-of-creator
10 months ago
Be confident sales is a game of confidence.👍
avatar-of-creator
8 weeks ago
If you want to be successful there you must be weak, spineless, a total sycophant, someone who does not stand up for themselves. They don't like anyone who questions them or gets in their face when they try to pull their BS.
You comment as
I hear paid training? If true, count me in. 😁
avatar-of-creator
9 months ago
Very thorough training! They really work with you. There's role-playing and online training, and I love that they take the time to sit down and explain all aspects of the job. 😊
avatar-of-creator
9 months ago
Inadequate training, mostly left to other employees to explain and the trainee to ask questions. 😕
You comment as
I have stuck with the company because I absolutely love what I do, and helping others is what I enjoy the most. 😊
avatar-of-creator
9 months ago
I have been employed here for many years. I love that they provide a steady clientele and work-life balance. 👍
avatar-of-creator
9 months ago
I moved to a senior sakes position in just a few months. 😁
You comment as
It depends on the owner but great opportunity for growth and getting your foot in the door
avatar-of-creator
8 weeks ago
My owner was greedy and had zero respect for her employees. Like I said and I quote she referred to us as being dime a dozen. She was absolutely gutless when confronted.
avatar-of-creator
8 weeks ago
Their commission scale was laughable. It was essentially minimum wage
You comment as
It started out as a really chill job, work day consisted of answering phone calls and making appointments
avatar-of-creator
9 months ago
We got a small discount and free services once a month if a spot was available. That was us employees cheap thrills.
avatar-of-creator
9 months ago
It started out as chill job so what of now??? 💭
You comment as
I've been with them for several years now, and it's been an incredible experience. The company's commitment to quality service and client satisfaction is second to none, and I'm proud to be a part of the team.
avatar-of-creator
9 months ago
With an attitude like that, it's no wonder you've been with them for years. Keep up the great work!
avatar-of-creator
8 weeks ago
They are assembly line massage. Nothing special, original or unique. They do not care about quality service they just want the upgrades
You comment as
Overall not bad, free services once a month (gratuity not included)
avatar-of-creator
9 months ago
They are also very open to new ideas to help improve the business as well! 🆕
avatar-of-creator
9 months ago
I love referring my friends or family members to this place for either services or for them to apply!
You comment as
Can you wear black jeans as a spa associate here?
avatar-of-creator
10 months ago
It depends on how lax your manager is, but technically no. 🤔
avatar-of-creator
10 months ago
No you can not to my knowledge
You comment as
Working at here is a joy. The atmosphere is calming and relaxing, and the team is like a family. It's a pleasure to come to work every day and help clients feel their best.
avatar-of-creator
9 months ago
It's clear that the company is doing something right when it comes to creating a welcoming and comfortable workplace. Keep up the good work!
avatar-of-creator
8 weeks ago
They do not care about their clients or employees it is all about the money here.
You comment as
You can request time off, and they will generally accommodate; sometimes, they need reminding about requests, snap a photo. 😅
avatar-of-creator
10 months ago
Flexible Hours is another one of the very few perks our spa location offers. ✌
avatar-of-creator
8 weeks ago
You had to ask 5 weeks in advance for a day off.
You comment as
you get a lot of bonuses like 50% off services and they often do cute little competitions to get free money, services or products 💰
avatar-of-creator
10 months ago
Management, they are amazing people don't get me wrong
avatar-of-creator
10 months ago
Co-workers: can be fun place to work -management has your back. 👥
You comment as
The extensive educational training is what stands out to me.
avatar-of-creator
10 months ago
Nowadays there are some departments that require more trainig than basic. You cannot be prepared for that you have to learn by swimming in it.
avatar-of-creator
10 months ago
Training could be very important to some I can totally understand the valeu.☝
You comment as
Fellow coworkers were always kind and courteous.
avatar-of-creator
9 months ago
We woll also remember birthdays, and be concerned about each others well-being. 🤝
avatar-of-creator
9 months ago
This company truly believes that if we give them equal standing ground and they'll all do well. 👌
You comment as
I LOVED my job here in Washington township!
avatar-of-creator
9 months ago
This was my first job out of school and the management team was so supportive in me continuing my growth as an esthetician!
avatar-of-creator
9 months ago
Pay/clientele is great as well!. Can’t imagine being anywhere else.
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Isabella Holmes Career Advocate
Isabella Holmes
Career Advocate
Are you and Hand and Stone Massage and Facial Spa a perfect pairing? Let's explore your common touchpoints.