Head of Account Management - SaaS
Are you passionate about selling SaaS solutions to an industry that thrives on providing best in class service and an amazing experience to all its customers? Do you have a passion for the eCommerce Logistics industry and making it better? We have the solution!
ShipperHQ is a bootstrapped startup located in Austin, TX making a big impact in the eCommerce shipping space. We are a premier shipping experience manager for eCommerce sites, selling to clients large and small around the world. We have a fantastic reputation and are recognized for our high-quality service. Our SaaS product, ShipperHQ, launched in 2015 and is growing quickly.
We have 60+ staff spread across the UK, Australia, and the US. 40+ members are based in Austin, TX. We are expanding our US office and are looking for local staff to support ShipperHQ's growth. We are looking for an outgoing individual with a positive attitude and energy that is willing to grow with the company. Currently, we are all working remotely.
Our ideal candidate is a talented sales-minded Account Management professional who has worked for a SaaS software/application company previously. One who isn’t afraid to roll up their sleeves and lead our Account Management Team, including coaching Account Management Team members, defining account strategies to be used by the team and working closely with the Head of Sales and other departments to proactively increase subscription revenue and improve retention. The Head of Account Management reports into the Head of Sales, but maintains operational responsibility within their team.
The Head of Account Management responsibilities include:
This is a fast paced environment where demands are high and staff are relied on to be self-sufficient and use the resources they have. For the right candidate with the right attitude, there are fantastic opportunities for career progression into software development, management and/or other areas. You will learn more at ShipperHQ in a year than in three years at another company. We are agile, run fast, and play hard.
At ShipperHQ, we’re proud to be a team that’s as diverse as the merchants we serve. As a member of the ecommerce community, we take our responsibility to empower shops large and small to grow and thrive through the power of technology to heart. With honesty, responsiveness, and innovation at the center of all we do, we remain committed to hiring the right people for the job, regardless of race, background, religion, or eccentricity.
Due to COVID-19 our entire company is working from home. Once these restrictions are lifted, we will be returning to our Austin office.
Company - Private
$5M to $10M
4801 Southwest Pkwy. Bldg. 2 Ste. 240Austin, TX, 78735
|Job category||Distribution||6 months||1 year|