Health Information Operations Supervisor (Livingston, NJ) job

company building CIOX Health Talent Acquisition location Livingston, NJ
176
Health Information Operations Supervisor (Livingston, NJ)
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218
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Livingston, NJ
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CIOX Health Talent Acquisition

Job

Description

Salary

Skills

Benefits

Job openings

Job Description

The Health Information Operations Supervisor is responsible for client/customer service and serves as a knowledge expert for the HIS staff. The role focuses on front line People management and training, as well as ensuring processes are completed in compliance with established guidelines. This role may also assist leadership with planning, developing, and implementing departmental or regional projects. This role provides support to Health Information Operations Manager. The Health Information Operations Supervisor will be responsible for maintaining workflow and productivity of HIS's as well as Handling escalated situations and driving a positive work environment. The Health Information Operations Supervisor will also assist in the new hire process, meeting with clients, and developing staff at multiple sites.

  • Growing medical records company, tremendous growth opportunities both locally and nationwide

  • Motto: Deliver awesome, win together, and make a difference

  • Full-time, Monday – Friday, 8:30am - 5:00pm

  • Full benefits to commence 1st day of the month following 30 days of employment to include professional development allowance

  • Onsite work. Primary location is Livingston, NJ 07039. Must be able to travel to multiple sites, as needed.

ZR
  • Lead recruiting, hiring, and onboarding of HIS staff at site.

  • Maintain confidentiality and security with all privileged information.

  • Maintain working knowledge of Company and facility software.

  • Adhere to the Company's and Customer facilities Code of Conduct and policies.

  • Inform manager of work, site difficulties, and/or fluctuating volumes.

  • Assist with additional work duties or responsibilities as evident or required.

  • Consistent application of medical privacy regulations to guard against unauthorized disclosure.

  • Responsible for managing patient health records.

  • Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.

  • Lead training of associates in the HIS positions.

  • Generates reports for manager or facility as directed.

  • Participates in project teams and committees to advance operational Strategies and initiatives as needed.

  • Manage HIS staff for further professional development.

  • Inform senior leadership of issues, opportunities, or challenges.

  • Assist throughout the region with training and/or coverage as needed.

  • Assist with Quality Assurance tasks as directed by management.

  • Maintain overall workflow.

  • Assist with escalated situations.

  • May participate in meetings with HIMDs.

  • Responsible for Corrective Action Plans and development of staff.

  • Update Standard Operating Procedures at sites as needed.

  • Handle various tasks as directed by their Health Information Operations Manager.

  • Lead Quality Assurance efforts.

  • Manage time tracking within time tracking and payroll approval system.

  • Handle above tasks between multiple sites.

  • Coordinates with site/client management on complex issues.

  • Acts in a lead role with staff regarding general questions and new hire training and developmental training.

  • Available to staff for questions and training. Develop workflow.

  • Knowledge expert for HIS staff and acts on behalf of Health Information Operations Manager as needed.

  • Other duties as assigned.

  • High School Diploma or GED.

  • Must be 18 years of age or older.

  • Ability to commute between locations as needed.

  • Able to work overtime during peak seasons when required.

  • 1-year Health Information related experience. 2+ years preferred.

  • Meets and/or exceeds Company’s Productivity Standards.

  • Demonstrated ability or experience in leading employees and processes.

  • Strong customer service skills.

  • Basic computer proficiency.

  • Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.

  • Professional verbal and written communication skills in the English language.

  • Detail and quality oriented as it relates to accurate and compliant information for medical records.

  • Strong data entry skills.

  • Previous production/metric-based work experience preferred.

  • Must be able to work with minimum supervision responding to changing priorities and role needs.

  • Ability to organize and manage multiple tasks.

  • Able to respond to requests in a fast-paced environment.

  • Presentation skills for small group settings.

  • Forward thinking and ability to problem solve.

  • Ability to build relationships with on-site clients and customers.

  • Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

  • Able to delegate effectively.

Working conditions & physical demands

Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. Must have the ability to stand and sit frequently throughout an eight-hour period, reach horizontally and vertically for overhead use. Must be able to use a telephone or headset equipment. Incumbent must be able to lift 20 lbs., perform work at a computer terminal for 6-8 hours a day, and function in an environment with constant interruptions. Reasonable accommodations are available to qualified individuals with disabilities. Must be willing to travel up to 75% of the time to multiple sites based on the needs of the region. Possible overnight stays and last-minute coverage.

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Ciox Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

With very limited exceptions (medical conditions or sincerely held religious beliefs that prohibit you from getting the vaccine), one of the requirements for this job is that you be fully vaccinated against COVID-19.

*Except for states where legally prohibited to enforce mandates.

Requisition ID: 2022-23547

External Company Name: CIOX Health

External Company URL: careers-cioxhealth.icims.com

Application currently closed
This job was posted on Sun Apr 24 2022 and expired on Thu May 05 2022.
Minimum $52,284
$68,588 average
Maximum $94,907

Tasks

  • Review processing schedules or production orders to make decisions concerning inventory requirements, staffing requirements, work procedures, or duty assignments, considering budgetary limitations and time constraints.
  • Direct or coordinate production, processing, distribution, or marketing activities of industrial organizations.
  • Develop or implement production tracking or quality control systems, analyzing production, quality control, maintenance, or other operational reports to detect production problems.
  • Review operations and confer with technical or administrative staff to resolve production or processing problems.
  • Hire, train, evaluate, or discharge staff or resolve personnel grievances.
  • Prepare and maintain production reports or personnel records.
  • Set and monitor product standards, examining samples of raw products or directing testing during processing, to ensure finished products are of prescribed quality.
  • Develop budgets or approve expenditures for supplies, materials, or human resources, ensuring that materials, labor, or equipment are used efficiently to meet production targets.
  • Initiate or coordinate inventory or cost control programs.
  • Coordinate or recommend procedures for facility or equipment maintenance or modification, including the replacement of machines.
  • Review plans and confer with research or support staff to develop new products or processes.
  • Institute employee suggestion or involvement programs.
  • Maintain current knowledge of the quality control field, relying on current literature pertaining to materials use, technological advances, or statistical studies.
  • Negotiate materials prices with suppliers.

Skills

  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Speaking - Talking to others to convey information effectively.
  • Mathematics - Using mathematics to solve problems.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Coordination - Adjusting actions in relation to others' actions.
  • Persuasion - Persuading others to change their minds or behavior.
  • Negotiation - Bringing others together and trying to reconcile differences.
  • Instructing - Teaching others how to do something.
  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
  • Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
  • Time Management - Managing one's own time and the time of others.
  • Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.
  • Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
  • Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.

Knowledge

  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
  • Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Professional Development
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