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Healthcare Business Manager - Northeast job

DionexFairfield, CT
Dionex jobs




Company Description

Dionex embodies passion for the science of chromatography, delivers power in the technologies behind our products, and productivity for the industries that shape the world. We pursue a strategy of diversity in our products, markets, and geographic locations, leveraging our technologies to ensure consistent progress. Our technological strength and leadership are rooted in our customer focus. Dionex was founded to help chemists automate and eliminate repetitive, time-consuming tasks. Solutions are at the heart of everything we do.

Job Description

Job Description Job Title: Healthcare Business Manager Position Summary: The primary objective of the Healthcare Business Manager (HBM) is to increase sales and visibility of laboratory products in the healthcare market by managing relationships for key Clinical Customers (GPO s, IDN s) and Healthcare Channel Partners in their assigned region. This position involves collaboration with Laboratory Products Division Commercial Team, LPD Regional Leadership, Commercial Product Management and Business Units in addition to supporting functions to drive sales to the Healthcare market. The Healthcare Business Manager will be responsible for driving sales for the following products: Samco Clinical Consumables, Liquid Handling and Laboratory Equipment, with an expanded focus on Pharmacy and Physician Office Labs to the Healthcare market. The HBM will work closely with the region s Territory Sales Representatives (TSR s) and Laboratory Products Essentials Representatives (LPE) in positioning LPD product through strategic sales initatives. In addition to working with the LPD commercial team, the HBM will align with the channel partners, corporate accounts, and key opinion leaders in the healthcare segment. It will also include working closely with key healthcare clients to cultivate future projects and qualify new opportunities. The HBM will work alongside the National Sales Manger, to effectively manage relationships with channels to market, inclusive of the C-suite. Key Responsibilities: Takes leadership role reporting to National Sales Manager in managing channels to market. Drive revenue growth for the Laboratory Products Healthcare products segment, Samco, Liquid Handling and Laboratory Equipment and Laboratory Product Essentials, organize training with channel partners. Ensure channels have adequate support to promote our products e. g., work days with LPG Reps, training events, utilizing SFDC. Identify and monitor opportunities for performance improvement in Healthcare sales across the Region (Pipeline reviews via SFDC). Work with LPD National Sales Manager to ensure TSR s and LPR s activity in assigned Region commensurate with objectives around growth of channels. Manage relationships at key healthcare accounts (IDN s and GPO s) and help support development of these accounts alongside LPD team. Act as voice of healthcare channel in providing feedback information on new applications/products, customer activity, dealer personnel changes, product quality/reliability, competitive pricing, bid results. Resolve or manage commercial issues involving healthcare customers (e. g., getting support on RFPs ,GPO s and IDN) Act as a counsel to advise business units, Commercial Product Managers, and Product Managers, along with other support functions regarding commercial issues relating to the channels. With National Sales Manager, identify and execute tactical and strategic initiatives to drive end user preference for our products in clinical markets with key support functions (e. g., field marketing) Domestic Travel, 60% average Minimum Requirements: More than 5 Years Clinical Sales experience. Bachelors Required, Sciences preferred. Excellent skills in working a team setting as both a leader and a member. Demonstrated ability or aptitude to effectively sell through multiple sales channels. Excellent written and communication skills. Demonstrated ability to effectively negotiate with customers and channel partners. Excellent computer skills, including experience in Excel, Powerpoint, Word, and Sales Force Automation (e. g., salesforce. com). Strong process orientation. Self motivated; strong bias for action to achieve specified goals. This position has not been approved for Relocation Assistance. If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, click here for further assistance.
Estimated annual salary


  • Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.
  • Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
  • Direct or conduct recruitment, hiring, and training of personnel.
  • Develop and implement organizational policies and procedures for the facility or medical unit.


  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.


  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Economics and AccountingKnowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.







$100M to $500M




Kevin Chance

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