Expired job

Just missed a job?

Sign up and never miss an opportunity again!

Helpdesk Support job

Forbes Technical Consulting jobs

Company

Salary

Skills

Job Description

Helpdesk Support Analyst
Northern Chicago suburb
3-month contract
Contact Mary @ mnugent@forbestc.com

Responsibilities:

  • Provide first level phone, email and onsite support to local and remote company employees on hardware and software issues. The ability to communicate with and assist individuals with varying levels of computer expertise.
  • Provide application support solutions on industry standard applications (MS Office, Antivirus, etc) and company specific software, such as Metrix and Pivotal.
  • The ability to install and document new application software, hot fixes and patches. Ability to setup standard desktop images.
  • Ability to comprehend, configure and correct company client desktop environment (Windows XP & 7, MS Office, HP). The ability to diagnose, configure, and correct Windows XP & 7 OS issues.
  • Understand the relationships in a Windows Client/Server, LAN/WAN based environment
  • Coordinate and provide instructional support for third party solutions or contractors at remote locations.
  • Provide technical support to on-site labs, i.e. wiring Assay lab, ordering, installing, and configuring lab computers. Troubleshooting lab connectivity problems
  • Ensure network availability and security at SCA, SIA, and SLA.
  • Manage ISO Shipping / Receiving Process
  • Other duties and special projects as may be assigned

Required Education and Certifications:

Associate degree required (or work-related experience).

MCSA preferred

Contact:

Mary Nugent

Recruiting Consultant

Forbes Technical Consulting

mnugent@forbestc.com

- provided by Dice
Estimated annual salary
$29,342
average
Minimum
$26,160
Maximum
$32,382

TASKS

  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Oversee the daily performance of computer systems.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Engineering and TechnologyKnowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
  • English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Forbes Technical Consulting

Type

Company - Private

Size

Small

Revenue

$5M to $10M

Location

Multiple locations

Industry

Employment Services Companies

Founded

1999

CEO

Rory Nugent

Job Filters

FILTER JOBS
Mobile EngineerForbes Technical ConsultingChicago, IL
Lead Mobile Engineer (IOS/Android) Location: Hybrid (Chicago, IL) Type: Full-Time Contact: Alex@ awilliams@forbestc.com Responsibilities: As a technical lead, you will: • Work closely with other developers to design and develop functional, performing and...Read more
System AnalystForbes Technical ConsultingChicago, IL
System Analyst Type: 6 month Contract Contact: Bri at bleifkerforbestc.com Qualifications: Minimum of three years of supporting the 11.1.2.4 Hyperion Planning Environment including SmartView. Minimum...Read more
Cloud EngineerForbes Technical ConsultingChicago, IL
Cloud Engineer (AWS) Type: 6 contract Location: Chicago, IL Contact: Ashley at ajonesforbestc.com. Note: This position is remote for the foreseeable future. Responsibilities: This AWS Engineer will...Read more
Sr Java Developer-LeadForbes Technical ConsultingChicago, IL
Type: Full time, direct hire Contact: Mary Nugent at mnugent@forbestc.com Required Skills: • 7+ Years of Financial Services Industry experience • 15+ years of Software Development Experience • Experience with Java/J2EE and Web based development...Read more
SFCC Developer/ArchitectForbes Technical ConsultingChicago, IL
Salesforce Commerce Cloud (SFCC) Developer Type: 6+ Month contract Location: US – Remote Contact: Mary at mnugent@forbestc.com Responsibilities: This individual will be part of our client’s development team collaborating with their sales team, other...Read more

Closed Job Filters

FILTER JOBS
Project ManagerForbes Technical ConsultingOak Brook, IL
IT Project Manager Location: Oak Brook, IL Type: 6+ month Contact: Mary at Requirements: 5+ years of PM experience Waterfall methodology experience Bachelor s Degree PMP highly preferred AdditionalRead more
Oracle Financial SpecialistForbes Technical ConsultingLower West Side, IL
Oracle Financial Specialist Location: Chicago, IL (Downtown) Type: Full time, permanent hire Contact: Haley at Note: This is an onsite position. Those authorized to work in the United States withoutRead more
Business AnalystForbes Technical ConsultingLower West Side, IL
Business Analyst Location: Downtown Chicago Type: Contract/C2H The Project Manager / Business Analyst - Consultant (PM/BA) role is on Product team within the Information Technology department. TheRead more
Sitecore DeveloperForbes Technical ConsultingLower West Side, IL
Front End Developer Location: Chicago, IL (Hyde Park) Type: 3+ month contract Please note: We are unable to work C2C on this position. Also, a portfolio is highly preferred upon applying. Summary ofRead more
Client Services LeadForbes Technical ConsultingAvondale, IL
Client Services Lead Wood Dale, IL Contract to hire U.S. Citizens are encouraged to apply. Unfortunately, this role does not offer sponsorship at this time. Please send resumes to Aleta atRead more
Similar jobs in the area
Location: Des Plaines, IL Description: Job Title: Deskside Technician / Desktop Support Analyst Location: Des Plaines, IL Duration: 6 to 12 months + Extensions / FTE Type: Contract Job Summary The Deskside Technician / Desktop Support Analyst is a Mid...Read more
+ 100% Driving position; depending on location will require working personal vehicle with mileage (.52 cents per mile) & tollway/parking reimbursement. The position may require the employee to travel outside of their state or region for consistent...Read more
Deskside Technician Tier IIQualifications:Required:DOD 8570 IAT Level ll, or lll certification required: example Security CEMinimum of 3 years of enterprise experience in commercial or government environment.Clearance requirement: Must have a fully...Read more
Job Description: Our next team member will improve our business partner’s experience when dealing with technology. The technical focus will be on day-to-day support and maintenance for our business partner’s computer, server, and network environments...Read more
gig jobs
Delivery Driver- PalatineDASH GROUP LLCPalatine, IL
Are you interested in a new opportunity where you can work independently, make a difference in your community, and delight hundreds of customers every day? Apply to be a Delivery Associate today with DASH GROUP LLC . We offer competitive compensation...Read more
Desktop Support Specialist Abbott Park IL Abbott Park, IL (http://maps.google.com/maps?q=Abbott+Park+IL+60064) DescriptionRed Knight Solutions is currently seeking aDesktop Support SpecialistinAbbott Park IL.This is a long-term potential CTH opportunity...Read more
gig jobs
Remote Product Tester - Earn $25-$45/hrAmerican Consumer PanelsLincolnshire, IL
In-Home Usage Tester (Product Tester from home) Part-time Presently we're recruiting Product Testers (from home) in several US cities to expand our private network of In-Home Usage Testers (IHUT) to fulfill upcoming contracts with national and...Read more
BACKGROUND: PECO Pallet, Inc. is an industry leader in providing four-way block pallet pooling services in North America. With a diverse portfolio of manufacturers and distributors, PECO currently services most US retailers, wholesalers, national clubs and...Read more
Job DetailsLevelExperiencedJob LocationSkokie Home Office - LSMSK - Skokie, ILPosition TypeFull TimeEducation Level4 Year DegreeSalary Range$55,000.00 - $65,000.00 Salary/yearJob ShiftDayJob CategoryInformation TechnologyScope:IT Help Desk Tier II (HD...Read more
Scope: IT Help Desk Tier II (HD2) staff member reporting to the CFO is responsible for fielding and resolving all hardware and software issues from the user community. While the HD2 may not have the answers to all technical questions, they will marshal the...Read more
Position: IT Field Help Desk, Tier 1 Job Description: We are seeking a full-time Tier 1, IT Field Help Desk to join our team of problem-solving, client-focused individuals. You will resolve computer-related issues for our clients with the goal of achieving...Read more
Summary: This is a Help Desk position providing level 1 and some level 2 technical support. Specifically, the candidate will be providing software, hardware and network problem resolution to staff and customers. Supporting end users with the goal of...Read more
Show more jobs
500+ more jobs

Similar jobs

On-Board Technology is hiring a Desktop Support Representative in Schaumburg, IL! For immediate consideration please send your resume to Subject Line: Position and State Located About Us: On-Board PMO, Incorporated is an on-site contract service provider...Read more
Responsible for providing technical assistance and support for incoming queries and issues related to computer systems and network, on both hardware and software level, for clients in person, via telephone or electronically, and performing the regular...Read more
BRIA Health Services - IT Help Desk Support (Tier 1) Job Summary: Tier 1 Tech needed to assist in all hardware & software installation, troubleshooting, and maintenance. Ideal candidate will be able to interact with our staff and be able to commute to our...Read more
Tier I/II Desktop Support Location: Ralph H. Metcalfe Federal Building 77 West Jackson Blvd Chicago Illinois 60604 Job Description: LinTech Global Inc. is recruiting a Tier I/II Desktop Support person. The position is in support of a contract held by...Read more
Are you looking for a hybrid or remote work opportunity? Are you ready for a workplace that provides benefits that suit your needs? Do you seek a workplace where you grow and transform your career? We are Relativity. A market-leading, global tech company...Read more
General Summary Responsible for installation, operation, and maintenance of PC hardware and software. Provides end-user support on software applications, operating systems, peripheral setup and use, and so forth. Configures new computers and performs basic...Read more
Our client is seeking a customer service-oriented Helpdesk Support Technician to provide Level 1 & Level 2 support to internal employees with hardware and software issues. The candidate will troubleshoot and resolve technical issues via phone using remote...Read more
We are seeking a Service Desk Specialist to help us grow our IT and software development environment. The Service Desk Specialist ‘s typical day will include providing the 1st line of technical support for our local offices as well as our world-wide remote...Read more
Established in 2001, ACTS-Aviation Security has grown to become one of the leading providers of security solutions to the US aviation market. ACTS-Aviation Security, Inc. is a wholly owned subsidiary of the international security company ICTS Europe and...Read more
Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...Read more