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In 1973, HigherGround began as a consultancy firm. Following the Modified Final Judgment of 1984, which broke up the AT&T monopoly, its first focus was telecommunications software for consultants. The company was renamed Communication Advice and Design once the software evolved into call accounting and billing solutions. In 1996, the company created its first reporting tool, as well as its first recording product. Capture911 and Calibre are the two digital call recording software solutions offered by HigherGround today. The solutions are the preferred choice for mission-critical emergency dispatch communications and contact center quality assurance because of their flexible integration, high dependability, customizability, ease of use, and fast customer care. They are hiring a regional sales manager.

Company - Private
Multiple locations
Computer Systems Design Companies
1973

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Team

Professional experience

Professional Growth

How many years of experience do HigherGround employees have before joining?
Years of experience at HigherGround: Newcomers: 30%, Experiencers: 13%, Experts: 10%, Veterans: 47%. HigherGround employees have 8+ years experience on average before joining.
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Professional Growth

Where did HigherGround employees work before joining?
Where they've worked before HigherGround: AGC Networks US, Arts Transportation Inc, Berry College. Typical HigherGround employees have worked at AGC Networks US.
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AGC Networks US
Arts Transportation Inc
Berry College

Professional Growth

What industries did HigherGround employees work in previously?
Industry Background: The most typical industries of HigherGround: Consulting Companies, Colleges / Universities, Software Publishing Companies, Computer Systems Design Companies, RV Parks / Recreational Camps / Dormitories. HigherGround employees most likely come from a Consulting Companies industry background.
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Professional Growth

Where did HigherGround employees work before joining?
Past employers' size at HigherGround: Small: 75%, Medium: 8%, Large: 17%. Most HigherGround employees have previously worked at small companies.
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Educational background

Educational background

What did employees at HigherGround study?
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Top educational institutions

Where did employees at HigherGround study?
2003-2004 U.S. Marine Corps-Boot Camp, School of Infantry, USMC Institute
Andrew Jackson High
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Employee data

Professional Growth

How long do people stay in a role at HigherGround?
Time employed at HigherGround: <1: 4%, 1-3: 23%, 4-8: 34%, 9-13: 25%, 14-20: 7%, 20+: 7%. Most HigherGround employees stay with the company for 4-8 years which is the same as the industry average.
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Culture & Values

How does HigherGround rank for age & gender diversity?
Gender ratio at HigherGround: 64.7% Male and 35.3% Female. Age ratio at HigherGround: 16-20: 3%, 21-30: 42%, 31-40: 13%, 41-50: 16%, 51-60: 13%, 60+: 13%. HigherGround rates - 1.7% less female than the industry average. Most HigherGround employees are 21-30, which is below the industry median age range.
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Career advancement

Professional Growth

How does HigherGround rank for career advancement?
Career advancement at HigherGround: very low. HigherGround ranks very low for career advancement which is below the industry average.
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