Holiday Inn Company Reviews and Ratings

3.1
371 ratings
3.1
Salary & Benefits
2.4
Professional growth
3.3
Work-Life balance
3.3
Recognition & Support
3.3
Culture & Values
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Controller
Binghamton, NY - January 17, 2025
Very good , my entire colleagues are very nice me and support everyone in each other works together
4.6
Ratings
5
Professional growth
4
Salary & Benefits
4
Work-Life balance
5
Recognition & Support
5
Culture and Values
I started my work on 1st Feb 2022 , in June I need have to go back to my country for a family reunion, they have provided me the free hotel stay parking and food as well in JFK hotel , which is a great that in a short period also with my pay

Pros and Cons
Fantastic
Free parking, free food , coffee and commute allowance
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Electro Mechanical Maintenance Technician
October 6, 2024
Productive
3.6
Ratings
3
Professional growth
4
Salary & Benefits
4
Work-Life balance
3
Recognition & Support
4
Culture and Values
I have shared my knowledge and skills and also gained new ideas , self improvement and appreciated for a wonderful experience to work in a five star hotel

Pros and Cons
Free meals, and washing of uniforms
No parking
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Pbx Operator
Miami Beach, FL - September 27, 2024
It was an amazing environment. We all got along and alsways helped each other.
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
I had a great time going to work there. Eventhough that holiday inn doesn’t exist anymore. If it were, I would have still been working there

Pros and Cons
It was a great environment
They aren’t any cons. I lived it
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Hospitality Manager4 months ago
I'm looking for a new role in hospitality and your review kinda makes me wish that Holiday Inn still existed! Were the pay and benefits really as good as you say?
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front of house manager
Salem, VA - September 14, 2024
Great people to work with always helpful.
4.0
Ratings
5
Professional growth
3
Salary & Benefits
3
Work-Life balance
5
Recognition & Support
4
Culture and Values
It was a great place to work at the time but things changed, the general manager had a lot of problems.

Pros and Cons
Great group of coworkers.
General manager issues
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housekeeper/Maintenance/Laundry
Coeur D'Alene, ID - August 13, 2024
Amazing workplace with productive workers
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
I loved working here at Holiday Inn Express And Suits and I honestly regret ever leaving! Everyone always worked hard at there jobs and helped others when needed. Management was great and would go above and beyond to show employees that they were appreciated and cared about, also they did the same with guests which was amazing to me! This was truly the best place I have ever worked for and truly regret my decision to leave because I was moving out of state!

Pros and Cons
When I worked here we had great staff and amazing mangment and they always went above and beyond
Personally i dont think there was any cons when ai worked here everyone worked together as a team
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Front Desk Associate
Johnstown, PA - June 18, 2024
Scary workplace
1.0
Ratings
1
Professional growth
1
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
I never ran out of a job so quickly in my life they are rude they are like an insestuious family that you know loves each other but they also all hate each other. When i tell you my manager would literally just stand in front of me just thinking of mean things to say and then just say them for no reason like totally made no sense. and when i tell you the manager of the hotel literally walked up to me and instead of saying excuse me she stood there until i moved for another reason it was the creepiest thing in the world

Pros and Cons
discount if full time
horror story
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Housekeeping Attendant
June 18, 2024
Nasty work place
1.2
Ratings
1
Professional growth
2
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
Very fake people nice to your face say they will help and train and talk shit and expect you to do it their way don't change pillow cases and comforters unless they arey are stayed want t U do be in and out in 30 minutes not actually clean stuff

Pros and Cons
U don't actually have to clean
No breaks
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Customer Service Agent
June 12, 2024
Fun and productive place to work I loved this job
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
I was a single mom I needed a good job and this was it they treat u wonderfully. Maybe one day I’ll go back my husband and I got back to get her and I twisted his arm and he took me back

Pros and Cons
Birthday parties love people I worked with
Food not not so great one boss was a tweed
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Front Desk
Memphis, TX - May 14, 2024
Fun and productive workplace, opportunities to grow
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
Greatest experience at Holiday Inn Express is feedback and reviews on customer service and shared holidays with employess

Pros and Cons
Free lunch, decor for holidays, employee recognition
Pool closed
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February 9, 2024
Owners don't know how to run this hotel
1.2
Ratings
1
Professional growth
2
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
I got hired on as a housekeeper supervisor and they turned around and hired someone else for the same position and bumped me down back to a regular housekeeper. They didn't say why or anything just hired them and knocked me back down. And there is poor management there

Pros and Cons
There isn't any pros with this company
Owners does not know how to run this business and management is not professional at all
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Front Desk Manager
January 31, 2024
Fun, night auditor, and even pace
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
Over Twenty years’ experience with a major hotel/convention center as a Manager-On-Duty, responsible for Front Desk, Auditing, and Night Club operations. I have knowledge in RDP, CPI, and Landmark. (Logistics), Winstar, Insure, Fidelio, Microsoft Works, Encore, Holidex, Lotus, Excel, People soft, SoftHotel, Opera, Micros; Windows Programs; Front Desk Procedures, Hotel

Pros and Cons
Fun, friendly people, great working conditions
No security for auditors to keep them from getting robbed, which happened to me
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Dishwasher
November 28, 2023
Great place to work
4.8
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
4
Recognition & Support
5
Culture and Values
The restaurant has excellent staff and great food. In addition to being inside a truly wonderful hotel, you'll receive great service.

Pros and Cons
Free meal, employee perks
Not on bus line if public transportation is needed
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Front Desk
Fayetteville, NC - November 11, 2023
The most boring place ever
1.0
Ratings
1
Professional growth
1
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
I worked 3rd shift and it was quiet and boring. The pay was horrible and no room to grow within the company.

Pros and Cons
Quiet and easy
Pay is not worth it
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receptionist, telephone operator, front desk clerk
Washington, DC - October 31, 2023
Team players
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
Worked at the hotel for 5 or 6 years, made employee of hospitality for the Washington dc area i truck enjoyed working there and interacting wih various people

Pros and Cons
Team players
No problems mr falco was a great general managet
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reservation agent
Orlando, FL - September 29, 2023
fun, challenging, supportive peers
4.6
Ratings
3
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
Holiday day inn club vacations call center in orlando is a multicultural, fun place to work for, wonderful staff and people eager to learn, and ongoing classes to upgrade your learning all in your workplace and same building.

Pros and Cons
free coffee all day everyday
arrive early to find a parking spot
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housekeeping
Bristol, CT - August 17, 2023
Housekeeping
3.0
Ratings
3
Professional growth
4
Salary & Benefits
3
Work-Life balance
3
Recognition & Support
2
Culture and Values
My experience working as a housekeeper at holiday inn was fun as a I learn to do my job professional. I did on the job training where I learn to work under pr essure and manover my work .we also learn to do our job professional to a extended where we show the guest respect and to fill there needs as best we can.This experience make me to become a multi talented person.

Pros and Cons
We got free lunch and also become one happy family with my co workers
No cells phone allowed on the job .
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Server
Sarasota, FL - July 24, 2023
The Best Server ever graced the Holidy Inn
3.2
Ratings
3
Professional growth
3
Salary & Benefits
3
Work-Life balance
4
Recognition & Support
3
Culture and Values
Its a small property, nice amenities, just needs more upgrade, better management and better salaries

Pros and Cons
Opportunity of meeting people from different various background, cultures and diversity
Cheap salary wages
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Front Desk
McAlester, OK - July 6, 2023
Not the best company to work for that's why they went out of business.
3.2
Ratings
2
Professional growth
3
Salary & Benefits
5
Work-Life balance
3
Recognition & Support
3
Culture and Values
I started out as a housekeeper and got promoted to front deskclerk. They were starting to go under I found out later at the time they hired me. So I did my job duties efficiently and on time. Unfortunately ot was jusy bad timing.

Pros and Cons
Paid time off
Not enough training or pay
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Front desk supervisor
Pembroke Pines, FL - April 23, 2023
Great place to work with growing opportunity
4.6
Ratings
5
Professional growth
4
Salary & Benefits
4
Work-Life balance
5
Recognition & Support
5
Culture and Values
I’ve worked or almost 3 years and learn a lot about hospitality I just had bad experiences with management

Pros and Cons
Friendly staff great guests
Management
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Front Desk Supervisor, Director of Sales, Banquet Manager
Marion, IN - April 6, 2023
Full Service
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
Holiday Inn was great place. Meet and learn so much working Hospitality. Prepared me for next move to Ann Arbor MI. Front Desk Supervisor, Night Manager, Reservation for groups. Loved working there.

Pros and Cons
Management Outstanding, good staff
no cons perfect job
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Front Desk Manager
Richmond, VA - November 30, 2022
Nepotism in Management
2.2
Ratings
2
Professional growth
3
Salary & Benefits
2
Work-Life balance
2
Recognition & Support
2
Culture and Values
Not a good place to advance your career goals. Very little motivation, zero pay increases. GM had 4 family members working there. Not one had any experience or cared to learn. Just getting paid to be there.

Pros and Cons
Close to home.
See above
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Bar Attendant
October 31, 2022
Fun and productive work place
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
Responsible for welcoming customers, serving food and drinks,making recommendations, processing payments

Pros and Cons
Free lunch,friendly office
No parking option
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Bartender
Independence, OH - October 28, 2022
fun time, chill atmosphere, never had a raise, of course this was a long time ago
2.6
Ratings
2
Professional growth
2
Salary & Benefits
5
Work-Life balance
2
Recognition & Support
2
Culture and Values
The Impulse Lounge, good money to be made and it has been the signature meat market since the 70s. It's the same guests just older. Overall, it was a good time but how much of a career can a bartender have. I loved the kitchen staff, Jackie, and the meals were always delicious. Banquet bars for events proved to be entertaining and always something different.

Pros and Cons
employee meals, cool people especially Jeanette and buffoonery
no raise or recognition
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Front Desk Clerk
Austin, TX - October 24, 2022
Great support from managers and colleagues. Advancements opportunties
4.8
Ratings
5
Professional growth
4
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
Encouraging and supportive to build your career opportunity with their company. I like the flexiablity of a schedule to work around my life of caring for my elder parents. Meet a lot of people from all around the world.

Pros and Cons
Flexible schedule
If you work 2nd shift there is not much of an opportunity to have a dinner break.
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Housekeeper
Weston, WV - September 27, 2022
Loved that WE WERE A TEAM/but individually recognized as well
2.8
Ratings
3
Professional growth
2
Salary & Benefits
3
Work-Life balance
3
Recognition & Support
3
Culture and Values
Management while I was there was awesome!!! She did her very best to make sure we as housekeeper's weren't "over-loaded" with rooms... I was the ONLY HOUSEKEEPER to show up once, when the weather was horrible, and she herself took THE OTHER HALF OF THE HOTEL... yes of course I ended up still helping her finish up... But had she NOT of done what she did... I wouldn't have EVER gotten out of there .. unfortunately they have since been "bought out" and are under new management now...

Pros and Cons
Working as a team, but individually accomplished
Sometimes... The work load can be overwhelming...
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Front desk cashier
September 19, 2022
Exquisite place to be
4.4
Ratings
5
Professional growth
3
Salary & Benefits
4
Work-Life balance
5
Recognition & Support
5
Culture and Values
It is a very great pleasure to work in one of the best hotel in the world. I recommend people around the globe to have an experience of high quality service in Holiday Inn hotels

Pros and Cons
It gives opportunity to young people
The demand is high whilist it has few rooms
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Front Desk Agent
Mechanicsburg, PA - August 28, 2022
I was not a "yes" person to the front desk manager at the time of employment
1.8
Ratings
2
Professional growth
2
Salary & Benefits
3
Work-Life balance
1
Recognition & Support
1
Culture and Values
I have a degree in hospitality management, was over look due to the fact that I was not on the current managers approval list. I would not bend and I was and still am not a "yes" person. I challenged them and I decided that it was best from me to leave due to the fact that the environment became hostile towards me. Because I was leaving in 2 weeks.

Pros and Cons
no advanctages
manager at the time was hostile after giveing my 2 weeks notice.
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Maintenance
Cypress, TX - August 2, 2022
serious and personable
2.2
Ratings
1
Professional growth
2
Salary & Benefits
2
Work-Life balance
5
Recognition & Support
1
Culture and Values
I have done maintenance and remodeling only. i am good at it and don't want to stray. I don't and wont do things the right way.

Pros and Cons
great rates on hotels
very little money, and the raises were a joke.
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Banquet set-up supervisor
Johnstown, PA - July 27, 2022
I worked at holiday inn downtown Johnstown for 9 years
2.8
Ratings
3
Professional growth
3
Salary & Benefits
2
Work-Life balance
3
Recognition & Support
3
Culture and Values
For 9 years I dedicated my life to the holiday inn downtown Johnstown I have had no chance to have life outside of work. The owner sold the hotel and the released many salary workers and eliminate a lot of positions.

Pros and Cons
You get a discount for holiday inn express for friends and family discounts.
Time off is difficult to get. Not flexible hours
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Housekeeper Supervisor
Hyannis, MA - July 11, 2022
Fun and comfortable environment with nice colleagues
4.6
Ratings
5
Professional growth
3
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
Very good experience Worked there year 2014 and it was nice Nice colleagues, clearly divided job obligations

Pros and Cons
Friendly office
Not enough payment per hour
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Jefferson City, MO - June 13, 2022
Over worked, under paid
1.6
Ratings
2
Professional growth
3
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
You always did basically 3 different jobs other than your yours even with no experience or training in that department. I was an inspector but did rms, laundry on top of trying to do my duties as well. company hired kids that kept heir job even though showed for work less than half the time. Seems just wanted bodies there because when the rm attendants did not do their job me as an inspector had to go be hind and do that which, defeats the purpose of them being there and still got paid and was not dismissed though did not perform duties hired to do.

Pros and Cons
you could have a job and not work
If you where in a supervisor position you did everyone else job including yours
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Housekeeping
Morrisville, NC - April 7, 2022
Very strict environment
2.2
Ratings
2
Professional growth
3
Salary & Benefits
2
Work-Life balance
2
Recognition & Support
2
Culture and Values
Very tight shift had to be very punctual very sturdy strict manager rooms had to have everything clean

Pros and Cons
Discounts on room great pay
Too far to travel
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Front Desk
Clearwater, FL - March 10, 2022
Horrible they dont care
1.0
Ratings
1
Professional growth
1
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
They don't value employees, one manager acted very overly friendly we will call it to me. Will work you until you hate them enough to quit.

Pros and Cons
None at all
to many to list
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Bellman Shuttle Driver, bouncer
Moline, IL - February 28, 2022
Framed unrealisticly
1.4
Ratings
2
Professional growth
2
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
I was there when scheduled, hard worker, honest with customers, ran to death, losy pay, i was framed because maintaince man didn’t like me & lied about me to general manager. I was fired inspite everything i did for company. Chris was general manager at time. Was unable to tell my side of a certain situtation, i was accused of something i didn’t do tried and sentenced without being able to defend myself. Company is pathetic. Don’t ever stay there.

Pros and Cons
Nothing, unappreciated
Bad, Chris was nasty boss
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Room Attendant
Salisbury, NC - February 15, 2022
My first job
3.6
Ratings
3
Professional growth
3
Salary & Benefits
4
Work-Life balance
5
Recognition & Support
3
Culture and Values
I originally started working for Holiday Inn in Georgia and when I moved I transferred the job to Salisbury

Pros and Cons
Tips, ate lunch in the restaurant with a 50%
At the time paid by the room not the hour
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Marina Manager
Sarasota, FL - February 12, 2022
Rewarding, challenging, enjoyable at first
2.6
Ratings
3
Professional growth
4
Salary & Benefits
4
Work-Life balance
1
Recognition & Support
1
Culture and Values
The marina was totally unorganized with any accountability. The first year the G.M. asked why the marina made $100,000 more than it did the year before. I said simple, that I had given the hotel all the money/income. I kept improving on that, increasing business, satisfying tenants & hotel guests. Even created a Boat & Breakfast , which made money for the marina & hotel. Then the fourth G.M. in four years came aboard. Everything started to change & go downhill. He started taking away my responsibilities, being critical of my management, was not pleasant to the boaters/liveaboards, who had been supporting the Tiki Bar & Restaurant. It was like if it wasn't his idea, it wasn't good. The hotel closed not long after I left.

Pros and Cons
Great location, Very nice facility, Friendly staff
Working for a G.M. who wanted all the credit for himself.
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Director
Evanston, IL - February 6, 2022
Severe lack of direction.
2.6
Ratings
2
Professional growth
3
Salary & Benefits
4
Work-Life balance
2
Recognition & Support
2
Culture and Values
Ownership was overbearing. Micromanaged everything down to the point of dictating the placement of decorations on the lobby Christmas tree. There was never a clear direction thus creating a different product on a monthly or weekly basis. With lofty aspirations they created services and programs only to discard them after putting on a show at their grand opening. Good and hardworking people lost their livelihoods. Many employees worked for the property for years without a salary increase.

Pros and Cons
It was a paycheck.
Ownership
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Manager, front desk, audit
St Louis, MO - January 7, 2022
This was a fun and exciting place
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
At night time kinda gets boring when your doing audit but other then this I loved working there meeting new and exciting people coming in. You can find it we're their from what there business is etc. At the end of the shift your hoping that they enjoyed there stay unless your there the next day checking customers or and then asking them if everything was ok for them and to see them again as their family now.

Pros and Cons
Office personal was great working with then
Night audit uggg
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Bus Person
Tempe, AZ - December 11, 2021
I enjoyed working for Holiday Inn.
4.8
Ratings
5
Professional growth
4
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
I did a lot of things like room service, pool side orders , dishwasher, banquet server, and bus tables during breakfast and lunch. I became employee of the month for December of that year.

Pros and Cons
We had free meal during our shift.
Free lunch & over-time.
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Front Desk Agent
November 15, 2021
Stressful and unorganized franchise company to work for
1.0
Ratings
1
Professional growth
1
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
First it's a family-owned company and all the upper management is husband and wife and the owner of the hotel is the husband's uncle. When the wife doesn't like you the husband fires you. Not a good look for a franchise company with the names associated with Holiday Inn. The pay sucks. No benefits. No recognition. They offer no training because they never ran a hotel before.

Pros and Cons
None, no dicounts on rooms NOTHING!
Husband and wife running a company is never a good look for the employees.
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Front Desk Agent
November 10, 2021
Good for someone with no experience
4.4
Ratings
5
Professional growth
2
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
It’s a great job for someone starting out in the hospitality industry. There is room for growth if you stick with it long enough!

Pros and Cons
Discounts are great
Low pay when starting
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Housekeeper
Apopka, FL - November 8, 2021
Work, work, work and more work
3.0
Ratings
3
Professional growth
3
Salary & Benefits
3
Work-Life balance
3
Recognition & Support
3
Culture and Values
I enjoyed working at the hotel as a housekeeper because for the main part of the day you are alone doing your work. Of course, you have a supervisor to come along behind you to check your rooms to see if you did a good job cleaning the guests room. If you did she would leave you alone. If she felt there was something you needed to do or clean better, she would come find you and bring it to your attention. You would be made to stop what you are doing, go back and do it and then come back to where you left off. I seldom had to go back. But when I finished my rooms they didn’t like me to go home. They would send me to go help the other housekeepers to finish their rooms. I’ll let you have your own opinion about that.

Pros and Cons
There was always clean linen and supplies
Very little time for a break and always understaffed
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Housekeeping Manager
Kansas City, KS - November 4, 2021
Wonderful
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
I can say this was one of the best places I have worked. I still keep in contact with some of the people because we were and still is a family.

Pros and Cons
The hard workers
Leaving them
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Bar Attendant
Fargo, ND - October 17, 2021
Good people
1.4
Ratings
1
Professional growth
1
Salary & Benefits
3
Work-Life balance
1
Recognition & Support
1
Culture and Values
With bad pay wants hours that very because no one ever shows up on time or they just don't come in at all

Pros and Cons
Fun and fast pace
Bad pay no room for growth
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Line Cook
October 16, 2021
Fun and exciting to work at chef Mike is a great guy so is his partner EDDIE!!
2.0
Ratings
2
Professional growth
2
Salary & Benefits
2
Work-Life balance
2
Recognition & Support
2
Culture and Values
Just came back to make sure that the customers were satisfied with any food that they sat in front of their face always try to make the kids smile with Nikki mouse pancakes just loved to cook!!!!

Pros and Cons
Yes one free mail
Don't take pride in their hard working employees .....
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Banquet Manager
Fort Lauderdale, FL - August 14, 2021
supportive team workers
4.4
Ratings
4
Professional growth
4
Salary & Benefits
4
Work-Life balance
5
Recognition & Support
5
Culture and Values
during day to day operation and the heavy daily work load I found great co-operation from staff and management alike

Pros and Cons
staff recognition
great benefits
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August 13, 2021
Holiday Inn rocks-it
3.8
Ratings
4
Professional growth
4
Salary & Benefits
3
Work-Life balance
4
Recognition & Support
4
Culture and Values
Then we became experienced against the Covit 19. Before full lockdown the Executive Committee, from April 2020 to August 2021 we were furloughed, guaranteed your position would be kept for us. Not so fast. As I heard the story ownership was going to sell the hotel so no Furloughs. No salary but we received Pandemic payments.

Pros and Cons
Free Lunch is a great amenity!
Very positive company!
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Director of Sales and Marketing
Long Island City, NY - August 13, 2021
Totally Professional organization
3.8
Ratings
4
Professional growth
4
Salary & Benefits
3
Work-Life balance
4
Recognition & Support
4
Culture and Values
Very glad I joined The Holiday Inn Long Island City. The first three months were spent training on this terrific property.

Pros and Cons
Terrific Management / Staff relationships. Lunch provided as well!
Covit 19 put a damper on everything for 17 months.
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August 12, 2021
Front desk associate
1.4
Ratings
1
Professional growth
3
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
Stay away run and don’t go back!!!! Unappreciated employees. Cruel and condescending upper management

Pros and Cons
Zero absolutely nothing good here
Everything
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avatar-of-creator
July 19, 2021
Produced work place.
2.6
Ratings
4
Professional growth
1
Salary & Benefits
3
Work-Life balance
2
Recognition & Support
3
Culture and Values
It was a nice place to work at but pay was not good. Hard to get raises. Place was torn down it doesn't exist anymore.

Pros and Cons
Free lunch once a month. Donut day every Friday.
No pay raises.
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