Houseperson - Embassy Suites Crystal City National Airport
Hilton - Arlington, VA

Houseperson - Embassy Suites Crystal City National Airport

company building Hilton location Arlington, VA
Full-Time
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Job Description

A Houseperson is responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms
  • Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays
  • Greet guests in a friendly manner
  • Report maintenance deficiencies and items in need of repair
  • Stock and maintain supply rooms, as needed
  • Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed
  • Deliver guest requests and assist in cleaning guest rooms, as needed

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job: Housekeeping and Laundry

Title: Houseperson - Embassy Suites Crystal City National Airport

Location: null

Requisition ID: HOT0AGT4

EOE/AA/Disabled/Veterans

This job was posted on Fri Mar 29 2024 and expired on Fri Apr 05 2024.
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Traveler Accommodation Companies
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Professional growth
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Summary
Headquartered in Mc Lean, VA international hospitality company Hilton franchises luxury and full-service hotels and resorts with a broad portfolio of twelve global brands. For 95 years, Hilton has been dedicated to demonstrating its commitment to providing exceptional guest experience. Backed by its core values of passion, leadership, ownership, and teamwork, Hilton aspires to operate with a sense of urgency and discipline, and maintain a culture of diversity and inclusion. The company is dedicated to social and environmental sustainability: Hilton team members, owners, partners and communities have been hard at work to create economic opportunities, strengthen communities and help preserve the environment across the 109 countries and territories they call home. Wifi, inspiring music, and vibrant design in the back of house ensure a positive work environment at Hilton. When you apply for a job, you will find that besides the innovative programs and perks, the firm provides the team healthy lifestyle choices in team member cafeterias and workout facilities to support their nutrition and wellness at work.
Company - Public
Large
$5B to $10B
Arlington, VA, 22201, and others
Traveler Accommodation Companies
1919
Christopher Nassetta
Company Details
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Houseperson Interview Questions & Answers

How do you prioritize your tasks in a fast-paced environment?

Answer

I prioritize my tasks by assessing their urgency and importance, and then creating a to-do list to stay organized and focused.

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About the Houseperson role

Entertainment Attendants Houseperson

In the role of Houseperson, her primary responsibility is to provide hospitality services at the workplaces. We are accountable for maintaining the cleanliness of the houses that we have been appointed for. We clean the rooms and maintain a peaceful environment. We clean the entire floors of the houses by using vacuum cleaners and mopping them. Functioning as Housepersons, we are accountable for sanitizing the restrooms to ensure the provision of a germs free environment to the guests. We fulfil the needs of guests by providing them with their required facilities and solving out their queries.

Core tasks:

  • fulfilling the guest’s requirements and needs
  • cleaning the floors and walls of the rooms
  • replacing the damaged items with the new ones
  • reporting the maintenance to the senior supervisors
  • performing assigned duties
179 Houseperson jobs in Arlington, VA
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