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3.6
229 ratings
3.5
Salary & Benefits
2.1
Professional growth
4.2
Work-Life balance
4.0
Recognition & Support
4.1
Culture & Values
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H&R Block, Inc. is a global consumer tax services provider. With over 60 years of tax preparation experience, company associates have prepared 800 million+ tax returns and the company has grown to have 12,000 offices in all 50 states of the United States and around the world. The company pulls together the knowledge of highly trained tax professionals, computing technology and digital services.When joining H&R Block, you will find a tight-knit team whose members treat each other like family, and you will benefit from flexible schedules and options that support work-life balance. Along the core corporate values of being forward-thinking and innovative, having an accessible leadership and maintaining a welcoming and collaborative work atmosphere, the company offers corporate and tax office positions. H&R Block, Inc. was established by brothers Henry and Richard in 1955.

Company - Public
$2B to $5B
Large
Multiple locations
Accounting / Tax / Payroll Companies, Lessors of Intangible Assets
1955
William C. Cobb
What departments H&R Block employees work at?
DepartmentsRatio
Tax63.8%
other occupation15.4%
Office Clerks8.2%
Customer Service6.7%
Management6%
avatar-of-creator
11 months ago
Receptionist ready
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Large size
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Team

Professional experience

How many years of experience do H&R Block employees have before joining?
Years of experience at H&R Block: Newcomers: 25%, Experiencers: 14%, Experts: 16%, Veterans: 45%. H&R Block employees have 8+ years experience on average before joining.
avatar-of-creator
9 months ago
i have over 17yrs
You comment as
Where did H&R Block employees work before joining?
Where they've worked before H&R Block: Best Buy, Block Advisors, Sprint. Typical H&R Block employees have worked at Best Buy.
avatar-of-creator
9 months ago
regions hospital
You comment as
Best Buy
Block Advisors
Sprint
What industries did H&R Block employees work in previously?
Industry Background: The most typical industries of H&R Block: Niche Retailers, Colleges / Universities, Consulting Companies, Commercial Banking Companies, Computer Systems Design Companies. H&R Block employees most likely come from a Niche Retailers industry background.
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Where did H&R Block employees work before joining?
Past employers' size at H&R Block: Small: 31%, Medium: 12%, Large: 57%. Most H&R Block employees have previously worked at large companies.
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Educational background

What did employees at H&R Block study?
You comment as
Where did employees at H&R Block study?
H&R Block
The University of Kansas
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Employee data

How long do people stay in a role at H&R Block?
Time employed at H&R Block: <1: 3%, 1-3: 16%, 4-8: 30%, 9-13: 21%, 14-20: 17%, 20+: 13%. Most H&R Block employees stay with the company for 4-8 years which is the same as the industry average.
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How does H&R Block rank for age & gender diversity?
Gender ratio at H&R Block: 41.0% Male and 59.0% Female. Age ratio at H&R Block: 16-20: 0%, 21-30: 32%, 31-40: 24%, 41-50: 17%, 51-60: 14%, 60+: 13%. H&R Block rates - 15.0% more female than the industry average. Most H&R Block employees are 21-30, which is below the industry median age range.
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Career advancement

How does H&R Block rank for career advancement?
Career advancement at H&R Block: very low. H&R Block ranks very low for career advancement which is below the industry average.
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What companies do H&R Block employees go on to work at?
Future employers of H&R Block: Bank of America, Block Advisors, Intuit, Jackson Hewitt Tax Service, PwC. People who work at H&R Block most typically go on to work for the Bank of America.
You comment as
Bank of America
Block Advisors
Intuit
Jackson Hewitt Tax Service
PwC

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Discussion about H&R Block

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Share your thoughts and ideas about H&R Block with others in our community.
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What year was H&R Block founded?
avatar-of-creator
Isabella Holmes4 years ago
1955.
You comment as
What’s the stock symbol of H&R Block?
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Isabella Holmes4 years ago
stock symbol is HRB.
You comment as
What industry is H&R Block in?
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Liam Brown4 years ago
they’re in Retail.
You comment as
Where can I find H&R Block’s headquarters?
avatar-of-creator
Liam Brown4 years ago
Kansas City, MO.
You comment as
gender breakdown at H&R Block?
avatar-of-creator
Isabella Holmes4 years ago
gender ratio is 59.0% female, 41.0% male.
You comment as
What’s H&R Block’s yearly revenue?
avatar-of-creator
Isabella Holmes4 years ago
$2b to $5b
You comment as
What’s the name of H&R Block’s CEO?
avatar-of-creator
Liam Brown4 years ago
William C. Cobb.
You comment as
How long do people usually work for H&R Block?
avatar-of-creator
Isabella Holmes4 years ago
4-8 year(s).
You comment as
what kind of companies did H&R Block employees work for?
avatar-of-creator
Isabella Holmes4 years ago
Large companies before H&R Block.
You comment as
what are the chances of career advancement at H&R Block?
avatar-of-creator
Liam Brown4 years ago
very low.
You comment as
Top future employers of H&R Block employees?
avatar-of-creator
Benjamin Gardner4 years ago
Bank of America, Block Advisors, Intuit, Jackson Hewitt Tax Service, PwC, Self Employed, Walmart, Wells Fargo.
You comment as
Who are the top previous employers of H&R Block employees?
avatar-of-creator
Isabella Holmes4 years ago
Best Buy, Block Advisors, Self Employed, Sprint, Target, US Army, Walmart, Wells Fargo.
You comment as
How old are H&R Block’s employees in general?
avatar-of-creator
Sophie Hayes4 years ago
21-30.
You comment as
Where did most of H&R Block employees go to school?
avatar-of-creator
Sophie Hayes4 years ago
H&R Block, The University of Kansas, University of Missouri-Columbia, University of Missouri-Kansas City, University of Phoenix-Utah.
You comment as
Flexible hours, decent pay and I really enjoyed working with my coworkers. Everyone was very friendly and usually the customers were much more pleasant than expected.
avatar-of-creator
A year ago
Nice to see coworkers and customers treated you well.
avatar-of-creator
A year ago
Hope to see you back again soon!
You comment as
Seasonal & hours can be flexible when needed
avatar-of-creator
A year ago
My sister told me about her salary, which is pretty decent compared to what she had previously earned.🙂
avatar-of-creator
A year ago
How are the managers here?
You comment as
They provide for me to work from home due to a disability I have. I have iritis and when stressed or on my computer for long periods of time this causes stress to my eyes. Working from home, I can rest my eyes for periods throughout the day.
avatar-of-creator
A year ago
We always help each other. You get encouragement from management. I even try to recruit our clients to come and work with us.
avatar-of-creator
A year ago
Great environment, we have fun at work!
You comment as
HRBlock is a decent place to work especially if you like customer service. There is something new everyday. Ongoing education available with support.
avatar-of-creator
A year ago
There are several offices, you can usually pick your office
avatar-of-creator
A year ago
Manager is very helpful and polite. I feel very welcomed and wanted here. They are willing to work around my other job schedule and help me get extra hours if needed. Great job and people.
You comment as
the best part of working for H&R Block is the employees are family in that we all support each other. There is a closeness and comradery toward each other. If you have questions, any member of the team will readily respond when asked. Management does not micromanage but allows employees to do their jobs. Great company, great place to work.
avatar-of-creator
A year ago
Being bilingual helps alot. Great place to utilize your computer skills and become more advanced with the trainings they give you.
avatar-of-creator
A year ago
The compensation is fair too. I wish it weren’t a seasonal position but thats the nature of the beast.
You comment as
They are amazing to work for, they will work with you if you need to leave for anything. My manager was awesome we always had fun but we got our work done
avatar-of-creator
A year ago
I’m excited for my future and the companies as well!! Block has been good to me!
avatar-of-creator
A year ago
Very good work environment with friendly employees.
You comment as
Friendly people to help if you do not know something. Wonderful Management👍
avatar-of-creator
A year ago
Goodluck everyone, those who're applying!👍
avatar-of-creator
A year ago
Your brain will grow a thousand times more powerful.🤩
You comment as
I was very blessed to be able to work at H&R Block. It is a great place to work & grow your career in tax knowledge. Colleagues are very helpful & respectful.
avatar-of-creator
A year ago
That's fantastic to hear about the supportive work environment and helpful colleagues.
avatar-of-creator
A year ago
It's always a plus when you can gain new knowledge while growing in your career.
You comment as
Very flexible schedules that allow you to share with your family and improve your education while earn extra money😃
avatar-of-creator
A year ago
Companies who support schedule flexibility and leaving on time motivate their employees to do their best!👌
avatar-of-creator
A year ago
I'm happy that I refused another offer and opted for this company. Best decision ever.🤩
You comment as
Loved working there, great environment. Trained for the job. Everyone was very nice and helped whenever I needed. Worked with me on hours and family.
avatar-of-creator
A year ago
The training provided and the assistance from colleagues during your time there must have made a huge impact on your experience.
avatar-of-creator
A year ago
It's fantastic that the company was flexible with your schedule and took your family needs into consideration. That kind of support from an employer is truly invaluable.
You comment as
I really enjoyed my seasonal experience at Block. I learned a lot and most of the customers were pretty good. The training is extensive and I felt prepared to do beginner level tax returns.
avatar-of-creator
A year ago
Glad to hear that you felt prepared after the extensive training.
avatar-of-creator
A year ago
Customer satisfaction is key, glad most were pleasant for you.🙂
You comment as
Great company and great experience! I have a great time with the whole process. I’m really hoping for the best and I am looking forward to more opportunities in the future.
avatar-of-creator
A year ago
You seem to have a bright outlook towards future opportunities, that's a good attitude to have.
avatar-of-creator
A year ago
great to hear that you enjoyed the whole process, it's not often that people say that about their work experiences.🙂
You comment as
The pay is great as is the management you have tons of support to help you. The job is stressful lots of angry customers just like with any call center. Overall a great place to work
avatar-of-creator
A year ago
Can you tell me more about what kind of customers you handle in the call center?
avatar-of-creator
A year ago
How do you manage the stress that comes with the job?💭
You comment as
Tell me random things about this company, please?
avatar-of-creator
A year ago
Friendly Colleagues: Colleagues are friendly and they are ready to assist you anytime when you need help👍
avatar-of-creator
A year ago
You will have a very hard time not falling in love with every single person you meet there 💕
You comment as
Loved working with people during stressful time's that's why I always made sure they went to the right Tax professionals only thing it was only for 4 Months out the year
avatar-of-creator
A year ago
Even though it was only for a limited time, the impact you made during those four months is commendable. That's a testament to your commitment and work ethic.
avatar-of-creator
A year ago
Working in a stressful environment requires a certain level of resilience and empathy. You demonstrated both of those qualities, which is why you were successful in guiding people to the right tax professionals.🤝
You comment as
They do a really good job of working around your schedule and it provides a good side income.🙂
avatar-of-creator
A year ago
FINALLY. Got a job in a company where there's no politics. Thank God!🥰
avatar-of-creator
A year ago
Yes, I even started my own smal startup with the money I was earning here!
You comment as
I love helping people with their tax issues. You could learn about new tax laws and training are great way to learn. You could choose your own availability in hours and work days prior to start your work each year.
avatar-of-creator
A year ago
Can you tell me more about the training you received? How often does it occur?
avatar-of-creator
A year ago
That's convenient to be able to choose your own hours. How does the scheduling process work?
You comment as
I have learned so much from my manager. He helps me to achieve my goal. With clients, he helps them to minimize their tax returns and helps them with all they need.
avatar-of-creator
A year ago
Need to be able to multitask between outbound and inbound calls but it isn’t that bad
avatar-of-creator
A year ago
Enjoy the service I can provide to each and every client who comes in seeking assistance with their taxes.
You comment as
provide good training every year (from September to December) and enough taxation resources for employees👍
avatar-of-creator
A year ago
I sometimes regret leaving this company for a mere issue. Wish I had stayed there a little longer.
avatar-of-creator
A year ago
Please tell me more about the salary package here?
You comment as
If I ever needed help on anything I could ask anybody. Nobody acted like they were better than anybody else. I like that it's always a learning process.
avatar-of-creator
A year ago
Your point about the ongoing learning process is spot on. No one ever stops growing, and it's refreshing to be surrounded by people who embrace that fact.
avatar-of-creator
A year ago
The fact that you feel comfortable asking anyone for help shows the level of trust and inclusiveness in that environment. That's the kind of atmosphere that fosters growth and progress.🥰
You comment as
The company has diversity and is always willing to provide training to keep employees current on any new tax laws. The company have flexible working hours and is willing to work with an employee schedule.
avatar-of-creator
A year ago
It is a great opportunity wether for full or part time position.
avatar-of-creator
A year ago
I like working here. There are a lot of trainings offered and opportunities to learn something new. I also like the flexible work schedule.
You comment as
Really enjoyed working there. Everyday brought new challenges. The only reason I stopped working there for awhile was to get health benefits and vacation and sick time. This is a seasonal job so you don't get to work all year
avatar-of-creator
A year ago
It was awhile but I recall enjoying the work itself as well as the coworkers.
avatar-of-creator
A year ago
The management is open and fare to all employees, will listen to your option.
You comment as
The management and corporate is very employee and client friendly. Always appreciative and willing to teach, so all team members can feel a sense of accomplishment, as well as growth within the company year after year. This includes tenured and new associates also.
avatar-of-creator
A year ago
I have grown personally and professionally at Block
avatar-of-creator
A year ago
I have worked in different roles and have learned so much. I have been able to grow.
You comment as
I worked here for the seasonal program, and OMG it was truly amazing. The SME's and Leads, are such amazing people. Can't wait to either get hired on permanently or next tax season.
avatar-of-creator
A year ago
I bet you're excited to potentially join the team permanently or return next tax season. It's great to hear about such a positive workplace environment.
avatar-of-creator
A year ago
It's not every day you come across a job where the coworkers and management make such a difference. Good luck with your future endeavors with the company!
You comment as
I would refer as many people as possible to work there. It is a amazing job with nice and respectful coworkers. U can learn alot and have the skills to work anywhere in the tax business
avatar-of-creator
A year ago
Love to see coworkers being respectful!
avatar-of-creator
A year ago
Opportunities to grow and transfer your skills is huge advantage!🤩
You comment as
This is a wonderful company to work for with equally wonderful management. They provide lots of opportunities to advance and level up in your career.
avatar-of-creator
A year ago
My manager and supervisors push me to excel and always have different opportunities or options available to advance in my career.
avatar-of-creator
A year ago
The team is amazing. The environment is conducive to growth. The training is efficient.
You comment as
A great place to work for retirees, mothers of school age children, military spouse… flexible hours around your needs. Transfer to another office if you relocate, no hassle. If you like the feeling of helping people, youll find it at HR Block.
avatar-of-creator
A year ago
Work from home. Yearly bonus and raise. Unlimited opportunities
avatar-of-creator
A year ago
All employees are willing to help when you have questions or need help.
You comment as
Management is very good and following up with clients and employees. They find a way to help everyone that needs the help or needs advice. You can always count on management checking in on you to make sure your okay and if there is a problem they are right on top of it and the problem gets resolved.
avatar-of-creator
A year ago
It's comforting to know that management is always there to help and resolve any problems. Their proactive approach is a real asset to the company.
avatar-of-creator
A year ago
Your mention of management checking in on you to make sure you're okay is a demonstration of their supportive and empathetic nature. That kind of concern can make a huge difference in the workplace.🙂
You comment as
The company is fantastic and very professional. I love the atmosphere and the clients . I love ant to go to work everyday. I’m learning new things as well as being a true asset to the company
avatar-of-creator
A year ago
Easy to ask questions and work as a team.
avatar-of-creator
A year ago
It's tax season so you have from Jan thru April to get taxes done. So it's pretty busy. It's expected.
You comment as
One week company wide time off per year and other time off for all salaried positions based upon request.
avatar-of-creator
A year ago
Great opportunity for your career to see many different clients and structures 👍
avatar-of-creator
A year ago
Seriously, you will meet your soul mate(s) there.💕
You comment as
I love my job and my co workers. Management and owner are great too. Everyone is willing to help and teach you. Never once heard “thats not my job. Everyone helps each other. The clients are great also. Great environment. Lots of learning and training.
avatar-of-creator
A year ago
The teamwork and willingness to help and teach sounds valuable, happy for you to have found such a supportive workplace.
avatar-of-creator
A year ago
Clients being great adds to the overall experience, kudos to you for finding such a harmonious workplace!
You comment as
I loved this job everyone made me feel like family I was so sad leaving I’ll b back next year though! I would recommend a cheerful person who loves customer service and is patient
avatar-of-creator
A year ago
Cheerfulness is always a plus in a work environment, glad to hear it was a positive experience.
avatar-of-creator
A year ago
Customer service and tax can be challenging, but with a supportive team, it makes all the difference. Glad you enjoyed your time at H&R Block.🙌
You comment as
An easy laid back job, decent pay, and friendly employees and management. Has the potential to move up further in the company, it is a seasonal job though.
avatar-of-creator
A year ago
If you are new they will do a good job in making you feel part of it all. Salary is not too bad also.
avatar-of-creator
A year ago
They offer flexible hours and the office leaders are great!
You comment as
Learned alot from my coworkers! Had fun! Perfect place to work at if you like working with clients one on one! Loved the office setting! Great people to work with
avatar-of-creator
A year ago
Working with clients one-on-one can be a lot of fun, especially in a positive work environment.
avatar-of-creator
A year ago
Sounds like you had a great experience with the people in the office and in the setting, that's great to hear.
You comment as
I love working at block have been with the company 10 years. We work as a team and every one is allowed to be them selves. We work hard to give client what they want and service that’s Ill make them want to return
avatar-of-creator
A year ago
Management and the other tax professionals I work with are excellent!
avatar-of-creator
A year ago
Managers and staff are knowledgeable of their jobs and do everything they can to give the customer good service.
You comment as
I took a seasonal position at H&R Block as a Customer Service Professional and can't wait for next year. The staff at the Longview Washington branch was wonderful to work with. There was always something to do, but not to the point of being overwhelmed.
avatar-of-creator
A year ago
Some days can be a bit stressful, but overall it's rewarding in the end.
avatar-of-creator
A year ago
Personal coaching, encouragement, personal with others and never a dull day
You comment as
Every day I come in I meet old clients and new and look forward to meeting all feels like family have the right furniture and co workers get along great
avatar-of-creator
A year ago
Nice!
avatar-of-creator
A year ago
As a former Customer Service Rep, the staff can teach you a lot and making sure that you are always on your toes.
You comment as
I worked at Franchise H&RBlock provides a lot of information to exceed ,even if your not working with corporate. Their system along with training program was very good.
avatar-of-creator
A year ago
The fact that you received ample information and training, even as a franchise worker, is a testament to the company's commitment to their employees.
avatar-of-creator
A year ago
The comprehensive system and training program you experienced sounds like it set you up for success. That's a huge advantage to have in your career.
You comment as
Depending on your area, wonderful managers at multiple levels, who work to visit & connect often 👌
avatar-of-creator
A year ago
I guess you need to spend some years to be entitled to greater benefits🙂
avatar-of-creator
A year ago
In which dpt are you working?🤔
You comment as
Always had a good day at the office. Everyone works very hard, works together, and gets the work done. I would be happy to be back for another season, but I have moved to BC.
avatar-of-creator
A year ago
as long as the office has a good manager the flow of work is easy going even when it’s busy and hectic.
avatar-of-creator
A year ago
you learn alot about tax processes even from the front desk. Being current on block products is the main focus of the Receptionist.
You comment as
Great place to work and be very useful to the public. Everybody is friendly and if you don't know the correct information, your co workers will know. Everybody and anybody can ask for and give assistance.
avatar-of-creator
A year ago
Pleasant office environment. Staffing was sufficient for office. Work delegated properly.
avatar-of-creator
A year ago
Culture is great, everyone matters. Everyone want get a refund: some have to pay. Meeting new people everyday.
You comment as
Great information system to continue learning👌
avatar-of-creator
A year ago
Great culture and team learning👌
avatar-of-creator
A year ago
Prestigious and looks great on the resume.🤩
You comment as
I really enjoyed working here. The job was very easy and they were very flexible with my job. Everyone was also very nice to me and got along with every one. They'll occasionally have promotions or bonuses that really helped out.
avatar-of-creator
A year ago
Flexibility and a great team are definitely valuable in the workplace.
avatar-of-creator
A year ago
Awesome to hear about promotions and bonuses, those can make a big difference.🤘
You comment as
Is it a fun place to work?
avatar-of-creator
A year ago
I didn't have a good experience here. My manager was rude to me 😏
avatar-of-creator
A year ago
Fun team bonding and lifelong friends.
You comment as
I enjoyed with the people in my office. All five of us feel like a family. We look out for each other. We help each other when help is needed. They give you an opportunity to work in multiple locations. There are many stores to choose from
avatar-of-creator
A year ago
The ability to work at different locations sounds like a real perk. Variety is the spice of life!
avatar-of-creator
A year ago
Your office sounds like a wonderful place to work, with everyone looking out for one another. That's a rare find in today's work environment.🤘
You comment as
An outstanding teaching management. Learned all phases of about the client service receptionist duties. Work culture is clearly geared towards the client. There are none. Most enjoyable part of the job was the interacting with clients and their children.
avatar-of-creator
A year ago
Interacting with clients and their children must have been a highlight of your job. It's wonderful to see how you enjoyed the people-facing aspect of the job.
avatar-of-creator
A year ago
Your mention of the comprehensive training in all phases of client service receptionist duties is impressive. It shows how much your employer invested in your professional growth.🤩
You comment as
Learned a lot about taxes, managed the front desk and set up appointments easily and quickly. Your tax professionals will make or break your experience and mine were amazing, was able to have a successful tax season. Loved it!
avatar-of-creator
A year ago
Productive and fun work place, very experienced and professional.
avatar-of-creator
A year ago
Management is better than most other companies, from my experience.
You comment as
If you have good tax pros in your office then you have a good team and your projects and numbers will be awesome for the tax season. Being a CSP/ATL teaches you so many skills.
avatar-of-creator
A year ago
Bosses and coworkers are great, lots of outbound calls but it’s worth it getting to talk to the public.
avatar-of-creator
A year ago
Love working with team that makes me feel welcomed and almost family.
You comment as
I have gained knowledge every year I have worked for the company. The management team and others working within the company are amazing and helpful, always have an opportunity to grow and work full year round.
avatar-of-creator
A year ago
have a lot of opportunities to take classes and keep moving up the chain, amazing environment full of knowledgeable people
avatar-of-creator
A year ago
Great seasonal job and lots of ON THE JOB TRAINING.