HR Business Partner- 6 month contract job

company building Staples location Richmond Hill, ON
HR Business Partner- 6 month contract
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Richmond Hill, ON
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Company Description

Staples retail stores and help small business customers make more happen by providing a broad assortment of products, expanded business services and easy ways to shop. Staples offers businesses the convenience to shop and buy how and when they want - in store, online, via mobile or though social apps. Expanded services also make it easy for businesses to succeed with in-store Business Centers featuring shipping services and products, copying, scanning, faxing and computer work stations, Tech Services, full-service Print & Marketing Services, Staples Merchant Services, small business lending and credit services.

Staples Business Advantage, the business-to-business division of Staples, Inc., helps mid-market, commercial and enterprise-sized customers make more happen by offering a curated assortment of products and services combined with deep expertise, best-in-class customer service, competitive pricing and state-of-the-art eCommerce site.

Job Description

Job Title:
HR Consultant, Retail Stores

Reports To:
HR Manager, Retail Stores

Human Resources

Richmond Hill

Work with Management and non-management associates to identify issues which may affect associate commitment and effectiveness and assesses opportunities to improve and strengthen communication and working relationships.

Associate Relations (40%)
Identify issues which may affect associate commitment & effectiveness through store visits, meetings with field representatives etc.
Building an awareness of H.R. offering through conversations with various field representatives.
Serve as a resource to the field in the development and execution of action plans associated with our annual climate survey, performance improvement etc.
Provide management team with best practices and act as a resource for questions and/or interpretations of the collective agreement.
Provide guidance to field on how to better optimize systems to further strengthen in store practices i.e. PeopleSoft, HR Access, E-Pk etc.
Advise on policy writing and required adjustments based on field observations and trends.
Communicates and partners with all associates regarding performance concerns, progressive counseling, work or work/life issues; policy issues; requests for information. Will advise on progressive counseling to the point of termination.
Support return to work plans
Conduct Exit interviews and trend retention data.
Act as a message champion within the field – reinforcing messaging, gauging reaction and impact.
Collect and prepare all data required for investigations in order to ensure legislative compliance.
Required to maintain high level of personal standards and conduct while protecting the security of all confidential information.
Conduct external interviews as required in order to support Staples Business Depot Recruitment efforts.
Educate surrounding H&S awareness and legislation requirements including supporting the development of effective H&S practices including facilitating/coordinating training programs such as First Aid, Forklift and due diligence training.
Support JHSC activities such as minute submissions, workplace inspections, preparation for inspections/audit and resolution and closure of Ministry of Labour orders.
Analyze and trend data arising from the JHSC meetings and review with the National H&S Committee.
Provide regional participation in applicable provincial safety groups and forward relevant information to the National H&S committee. Report provincial initiatives to the Disability and Wellness Consultant. Leverage and liaise with other Safety Group representative to ensure alignment of initiatives and priorities. Liaise with the Disability and Wellness Consultant on trends, issues and MOL orders.
Facilitation (35%)
Facilitation of various training programs to managers within Region in order to achieve optimal training penetration.
Provide feedback to the Corporate Training department on developmental needs and course materials.
Internal Development (25%)
Promote and raise awareness surrounding the Internal Management Trainee Program.
Assist and support the coordination of developmental activity for Internal Management Trainee Candidates.
Additional Responsibilities
Consult with Mgt Teams within Region on optimizing human capital regarding motivation, resource planning, orientation initiatives etc. Analyze trends and best practices surrounding these topics and make recommendations and provide solutions that will support and enhance ongoing initiatives within the field.
Plan and perform trend analysis & reporting on progressive discipline & performance improvement; union avoidance; management development plans – resulting in key recommendations being made for positive change
Take the lead in special projects as required.
Previous experience in Retail/Retail Management an asset
Microsoft Office – Word, Excel and PowerPoint
Working Knowledge of Employment Standards Act, Health and Safety Legislation and other employment Legislation.
Office Environment
Ability to travel when required for role – approximately 20% of time.



3 - 5 years previous progressive experience in Human resources required in the areas of recruiting, training and employee relations.


University Degree/Post Secondary Education required.

Certificate/Degree in Human Resources Management required.

Pleasenote that candidates who wish to apply for the position will be requested toconsent to having a criminal background check conducted on them.

Staples is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a Customer Care Representative at 1-866-782-7537.


This job was posted on Tue Jul 03 2018 and expired on Tue Jul 10 2018.
Minimum $63K/yr
$82K/yr Average
Maximum $100K/yr


  • Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Advise managers on organizational policy matters, such as equal employment opportunity and sexual harassment, and recommend needed changes.
  • Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
  • Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
  • Represent organization at personnel-related hearings and investigations.
  • Negotiate bargaining agreements and help interpret labor contracts.
  • Identify staff vacancies and recruit, interview, and select applicants.
  • Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.
  • Prepare personnel forecast to project employment needs.
  • Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and employee benefits.
  • Investigate and report on industrial accidents for insurance carriers.
  • Administer compensation, benefits, and performance management systems, and safety and recreation programs.
  • Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.
  • Plan, organize, direct, control, or coordinate the personnel, training, or labor relations activities of an organization.
  • Allocate human resources, ensuring appropriate matches between personnel.
  • Oversee the evaluation, classification, and rating of occupations and job positions.
  • Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
  • Analyze training needs to design employee development, language training, and health and safety programs.
  • Study legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.
  • Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
  • Prepare and follow budgets for personnel operations.
  • Conduct exit interviews to identify reasons for employee termination.
  • Develop, administer, and evaluate applicant tests.
  • Develop or administer special projects in areas such as pay equity, savings bond programs, day care, and employee awards.
  • Contract with vendors to provide employee services, such as food service, transportation, or relocation service.
  • Provide terminated employees with outplacement or relocation assistance.


  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Speaking - Talking to others to convey information effectively.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Coordination - Adjusting actions in relation to others' actions.
  • Persuasion - Persuading others to change their minds or behavior.
  • Negotiation - Bringing others together and trying to reconcile differences.
  • Instructing - Teaching others how to do something.
  • Service Orientation - Actively looking for ways to help people.
  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
  • Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
  • Time Management - Managing one's own time and the time of others.
  • Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.


  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.



Headquartered in Boston, MA, Staples Inc. is an office retail company primarily involved in the sale of office supplies and related products, via retail channels and business-to-business (B2B)-oriented delivery operations; supporting businesses of all sizes from solopreneurs to the Fortune 100 and everything in between. Staples has recently undergone a brand transformation in order to incorporate a new generation of work. It has also rolled out The Loop, a product solutions guide dedicated to helping business professionals design and deliver smart solutions for their workplace. As an employer, the company works hard to increase underrepresented groups in its workforce and seeks associates with unique input and individual perspectives.

Company - Public




Over $10B


Multiple locations


Truck / Trailer / RV Rental & Leasing Companies, Paper & Paper Product Wholesalers




Shira Goodman


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