Empereon Constar is a leading business process outsourcing company. It is located in the US, Mexico, and the Philippines. Its mission is to provide end-to-end front and back-office solutions to its clients. Its core values are innovation, excellence, and integrity. It offers sales and customer acquisition, customer care, back-office support, and technical support services. It serves automotive, communication, media, financial services, retail, eCommerce, and hospital markets. It offers competitive wages and a broad array of benefits including medical, dental, and vision insurance, life insurance, AD&D insurance, paid time off, and a 401k retirement plan. It is offering career opportunities for the call center representative, tech support representative, inbound care representative, and other positions.
Empereon is seeking a dynamic Human Resources Manager, preferably one who has worked in a call center environment. The ideal candidate will support the success of each employee by providing personnel guidance and administration support. This position reports to the VP of Human Resources.
Responsible for the following:
- New Hire on boarding
- Maintain all Employment Data ie. Employee Files, Payroll Data, Unemployment Claims
- Maintain all information for Employee Benefits
- Verify and maintain that all employment policies and procedures are in compliance
- Handle all Employee Relation issues
- 3-5 years Human Resource
- ADP Experience a plus
- Proficient in Microsoft Office
- Bachelor's Degree Preferred
- Must have a working knowledge of Microsoft Word and Excel. Knowledge in Outlook, PowerPoint and Access is helpful
- Call Center Experience Preferably
MUST HAVE WORKED WITHIN HUMAN RESOURCES DEPARTMENT SPECIFICALLY!
Empereon-Constar, founded in 1997, is a leading provider of Business Process Outsourcing (BPO) services for the entire life cycle of customer solutions. These Contact Center solutions are provided to leading Fortune 500 clients in the area of revenue generation, customer care, tech support, retention, premium upgrades and back office support.