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HVAC Counter Sales Associate job

Carrier EnterpriseWilimgton, MA
Carrier Enterprise jobs

Company

Skills

Benefits

Job Description

Homans Associates (HA) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. We proudly distribute the Mitsubishi and Bryant brands of HVAC equipment, as well as a full-line of HVAC residential and commercial parts, supplies, and accessories. We have locations throughout New England, New York, and New Jersey. This position is in our Wilmington, MA location. There is no relocation assistance offered for this position. Responsibilities: * Sells heating, ventilation and air conditioning (HVAC) equipment, parts and supplies * Greets customer on sales floor or receives telephone call and determines make, type, and quality of merchandise desired. Discusses use and features of various parts; demonstrates use of merchandise. * Displays merchandise, suggests selections that meet customer's needs, and emphasizes selling points of article such as quality and utility. Maintain a clean and organized showroom. * Reads catalog, or computer for replacement part stock number and price. Advises customer on substitution or modification of part when replacement is not available. * Uses computer database to research availability of merchandise. Fills customer orders from stock or prepares transfer from other location. Prepares sales order or quote order. * Receives payment or obtains credit authorization. Examines defective articles returned by customers to determine if refund or replacement should be made. * Solicits new and established customers via telephone to promote sales. Resolves or alerts management regarding inventory issues or customer concerns. * Works in the warehouse. * Works with clerical staff to check and maintain open orders, purchase orders, return merchandise purchase orders. Assists in maintaining current and accurate warranty return authorizations and their credit adjustments. * Follows direction provided by counter lead (if applicable) and lends support to warehouse staff in their duties. Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).* Excellent customer service skills * Practical knowledge of warehouse, data processing, paper flow and operations procedures. * Must have the ability to negotiate transactions on an intra- and inter-company level. Must possess the ability to mediate situations among employees and customers as they arise. * Beginner to intermediate to advanced user of the Internet and Microsoft Office Products (Word, Excel, and Outlook). * Ability to learn new software quickly and accurately. * Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra. * High School Diploma or GED required * While performing the duties of this job, the employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Any lifting from 50-75 would require assistance from another employee. * Prior HVAC experience is required

TASKS

  • Greet customers and ascertain what each customer wants or needs.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Compute sales prices, total purchases, and receive and process cash or credit payment.
  • Prepare merchandise for purchase or rental.

SKILLS

  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • SpeakingTalking to others to convey information effectively.
  • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Social PerceptivenessBeing aware of others' reactions and understanding why they react as they do.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Health InsuranceVision Insurance
Dental InsuranceLife Insurance
401K Plan

Carrier Enterprise

Type

Company - Public

Size

Large

Revenue

$100M to $500M

Location

Multiple locations

Industry

Manufacturing/Mechanical/Mining
Construction/Facilities/Trades

Founded

2001

CEO

John Bartro

Job Filters

Customer Service RepresentativeCarrier EnterpriseHouston, TX
Customer Service Representative Carrier Enterprise, LLC is a joint venture between Watsco, Inc. and Carrier Corporation. Carrier Enterprise sells and distributes Carrier, Bryant and Payne residential and light commercial Heating, Ventilation and Air...Read more
HVAC Commercial Outside Sales EngineerCarrier EnterpriseNew York, NY
HVAC Commercial Outside Sales Engineer About Us Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne...Read more
Pricing ManagerCarrier EnterpriseHouston, TX
The Pricing Manager is responsible for managing all aspects of our pricing strategy including, road map, development, implementation and reporting with a focus on maximizing price and margin opportunities. The Pricing Manager will partner with various...Read more
HVAC Counter Sales AssociateCarrier EnterpriseWarwick, RI
Homans Associates (HA) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. We proudly distribute the Mitsubishi and Bryant brands of HVAC equipment, as well as a full-line of HVAC residential and commercial...Read more
Sales Center AssociateCarrier EnterpriseDoral, FL
CE Florida currently has an exciting HVAC Counter Sales Associate opportunity at our South Miami, Fl location. Company Website: www.carrierenterprise.com SUMMARY The Counter Sales Associate is responsible for promoting our entire line of HVAC products...Read more

Closed Job Filters

Sr Ecommerce Magento Architect/DeveloperCarrier EnterpriseMiddletown, CT
Join a winning digital team while we embrace a digital transformation aimed at making it easier for our customers to do business with us. Seeking a quick-learner, highly adaptable solution architect /Read more
Account ManagerCarrier EnterpriseChattanooga, TN
The Southeast region of Carrier Enterprise sells residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through dealers (independent companiesRead more
Sales Center AssociateCarrier EnterpriseGaithersburg, MD
Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, WATSCO, Inc. CE proudly distributes the Carrier, Bryant, Payne and Gree brands of HVACRead more
Account ManagerCarrier EnterpriseOrlando, FL
The Florida region of Carrier Enterprise sells residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through dealers (independent companiesRead more
Director of Warehousing and LogisticsCarrier EnterpriseWest Caldwell, NJ
The Northeast Region of Carrier Enterprise currently has a Director of Warehousing and Logistics position open. This position will be based in West Caldwell, NJ. This role will oversee regionalRead more
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