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Inside Sales Representative - HVAC job

N.B. HandyRichland County, SC
N.B. Handy jobs




Job Description

Position Summary: Serves as a liaison between the branch team, outside sales, and building contractors. Develops, builds and maintains customer relationships over the phone as well as in-person. Responsibilities include establishing customer needs and providing information on pricing, material requests, pending orders, back-orders and status updates on delivery; following up on bid projects and keeping sales team informed; staying abreast of the market for competitive situations; advising outside sales team of any pertinent credit situations; maintaining a consistent call schedule and prospecting new accounts to determine sales opportunities; calling customers on a regular basis to increase sales; and assisting with any customer concerns including billing issues. Works closely with and supports Account Managers and provides assistance as needed. Also, responsible for conducting counter sales transactions including cash sales and open account order pickups; establishes and maintains good relations with customers by providing prompt and courteous service; promotes product lines and customer programs; and ensures counter area is stocked and organized. Success depends on the ability to create and enhance relationships with both new and existing customers. This is achievable through efforts made in locating business opportunities and developing them. The inside sales rep is a catalyst in enabling branches to service and provide contractors with all they require to become a valuable partner. Optional based on branch: Selected candidate will have the opportunity to advance into the Lead Inside Sales role based on demonstrated proficiency of job responsibilities, job and product knowledge, and performance. Requirements: HS diploma, college degree preferred; previous sales distribution experience or completion of a sales/customer service trainee program highly desired. Must be a self-starter with high energy. Ability to schedule time effectively. Positive attitude and strong work ethic. Strong influential skills/level of charisma for building long-term relationships with customers. Good organizational and communication skills. Ability to learn both sales process and product and make applicable use of knowledge. Knowledge of HVAC equipment and supplies and products and the distribution industry is a strong plus but not required. Must be motivated by a competitive industry and be results, detail and team-oriented. Basic computer proficiency, particularly with Word, Excel, Outlook and the internet, familiarity with AS400 database a strong plus.
Estimated annual salary


  • Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
  • Recommend products to customers, based on customers' needs and interests.
  • Answer customers' questions about products, prices, availability, product uses, and credit terms.
  • Estimate or quote prices, credit or contract terms, warranties, and delivery dates.


  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • SpeakingTalking to others to convey information effectively.
  • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.


  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

N.B. Handy


Company - Private




$100M to $500M


Multiple locations


Wholesale Air Conditioning Supplies and Parts




Rosana Chaidez

Job Filters

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Position Summary: Responsible for conducting counter sales transactions including cash sales and open account order pickups; establishing and maintaining good relations with customers by providing prompt and courteous service for all customers; effectively...Read more
Inside Sales Rep HVACNB HandyGreenville, SC
Position Summary: Serves as a liaison between the branch team, outside sales, and building contractors. Develops, builds and maintains customer relationships over the phone as well as in-person. Responsibilities include establishing customer needs and...Read more
Operations Counter Sales RepNB HandyDavenport, FL
Position Summary:Responsible for the loading, unloading, and moving of materials within warehouse, yard, or work site by performing the following duties. Manages counter sales activity and in this capacity is responsible for conducting counter sales...Read more
BuyerNB HandyLynchburg, VA
Location: Corporate (Lynchburg)Coordinates activities involved with procuring and replenishing inventory goods based on assigned product/vendor groups for the organization in order to achieve inventory and customer service objectives.Position Summary...Read more
Account Manager HVACNB HandyRaleigh, NC
Position Summary:Responsible for developing assigned territory and sales plans to target key customers and prioritize HVAC sales activities; qualifying new and existing opportunities to determine revenue potential; positioning products and services as a...Read more

Closed Job Filters

Counter Sales RepresentativeN.B. HandyHanover, MD
  Position Summary: Responsible for conducting counter sales transactions including cash sales and open account order pickups; establishing and maintaining good relations with customers byRead more
Counter Sales RepresentativeN.B. HandyRichmond, VA
  Position Summary: Responsible for conducting counter sales transactions including cash sales and open account order pickups; establishing and maintaining good relations with customers byRead more
Driver Class A CDLN.B. HandyNorth Charleston, SC
Position Summary: HOME EVERY DAY ! Delivery route driver responsible for loading, delivering and unloading materials directly to a customer base within a 200 mile radius. The work of loading andRead more
Job Details Description Position Summary Provides sales management of all Technical Service Representatives and provides house management of all the roofing specifications design technical andRead more
Material HandlerN.B. HandyRaleigh, NC
Job Details Description Position Summary Responsibilities include picking and pulling orders stocking inventory loading and unloading trucks operating a forklift receiving and other general warehouseRead more
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