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Inside Sales Representative job

FergusonDallas, TX
Ferguson jobs





Company Description

Ferguson raises the bar for industry standards as the top-rated wholesale supplier of commercial and residential plumbing supplies. However, our expertise goes beyond plumbing. We are a diverse distributor that spans multiple businesses including HVAC/R, waterworks and industrial. In the past 64 years, we’ve grown from a local distributor to a $15 billion dollar company with more than 1,400 locations and over 24,000 associates nationwide. We pride ourselves on delivering world-class service and our customers know that "Nobody expects more from us than we do" is more than just a tagline to Ferguson associates. It's a cultural belief that is demonstrated every day through exceptional customer service, product selection and industry knowledge.

Job Description

Job Description:

Inside Sales Representative

We realize that our greatest assets are our best-in-class associates, which is why we're dedicated to offering limitless opportunities for growth and advancement. We want to help you build a long-lasting career with Ferguson. Together, we can continue to lead the industry and help build our nation's infrastructure from the ground up. Join our team today.

Ferguson is currently seeking the right individual to fill an immediate need for an Inside Sales Representative. If you have a love of meeting people and providing great customer service coupled with an interest in contributing directly to the bottom line of a multi-billion-dollar organization, this is the position for you!


As an Inside Sales Representative, you will:

* Work hand-in-hand with Outside Sales associates by performing the administrative functions that ensure our customer's needs are being met.

* Support the Outside Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing.

* Updating customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information.


3 years of industry experience is preferred.

A successful associate will be goal oriented, self-motivated and able to meet deadlines, build relationships and enjoy a team atmosphere, in addition to having the following:

* Excellent communication, time management and organizational skills

* Pleasant personality for phone sales

* Ambition to succeed

* General computer skills including Microsoft Office

* Self-Motivator

* Ability to multi-task

* Enthusiasm, courtesy and articulation

* Ability to learn quickly

* Service minded, aggressive and congenial


Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their familiesgeared toward benefits, wellness, financial protection and retirement savings. Ferguson offers a competitive benefits package which includes: medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal and holiday), employee assistance programs, associate discounts, community involvement opportunities and much more!

* The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Associated topics: coordinator, csr, customer service specialist, platform support, rep, representante de servicio al cliente, service agent, system support, telephone, tsr
Estimated annual salary


  • Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
  • Recommend products to customers, based on customers' needs and interests.
  • Answer customers' questions about products, prices, availability, product uses, and credit terms.
  • Estimate or quote prices, credit or contract terms, warranties, and delivery dates.


  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • SpeakingTalking to others to convey information effectively.
  • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.


  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Vacation & Paid Time OffDental InsuranceEmployee Discount
Employee Assistance ProgramVision InsuranceHealth Insurance
Retirement PlanSick Days







Over $10B


Wholesale Plumbing Fixtures and Supplies



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