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Inside Sales Representative job

Reliable Automatic Sprinkler Co., Inc. jobs

Company

Salary

Skills

Company Description

Reliable Automatic Sprinkler Co., Inc., founded in 1920. It is a universal producer and wholesaler of fire protection goods. Reliable manufactures has the best condition and latest fire sprinklers, valves, and exceptional systems in the market; issues a complete range of best in class system parts; and backs it up with foremost customer service. Reliable's 450,000 sq. ft. production area and corporate headquarters are located in Liberty, SC, with local sales and shipping centers based throughout the US and throughout the world. Reliable Automatic Sprinkler Co., Inc., offers a complete suite of benefits to promote the health and financial security of their employees by providing them Insurance, Flexible Spending Accounts, and Health Care facilities.

Job Description

Inside SalesRepresentative
Richmond Sales

Richmond, VA

Reliable Automatic Sprinkler Co. is a world leader in the manufacture of fire sprinklers and related system valves as well as a major distributor of a full line of fire sprinkler system components and fabricated piping solutions to the fire sprinkler industry since 1920. Today, Reliable is in its fourth generation of Fee Family leadership and has many employees who have served more than 25 years, enhancing its family atmosphere and its ability to offer significant stable, long-term career opportunities.

Are you interested in being part of team who plays a crucial role of the fire protection industry's goal of saving lives and reducing property damage? We have an opportunity for you!

Summary

TheInside SalesRepresentative provides effective customer service for all internal and external customers.

Duties and Responsibilities

  • Responsible for communicating with customers via phone, email, fax, etc.
  • Provides timely and accurate information to incoming customer service orders, status, and product knowledge request
  • Processes customer orders, changes, and returns
  • Resolves customer complaints by investigating problems, developing solutions, and making recommendations
  • Works closely with the Operations Supervisor as directed
  • Reviews and maintains customer database to track information on account information, statuses, orders, and lead times
  • Provides timely feedback regarding service failures or customer concerns
  • Works closely with Sales Representatives on quotes, status of orders etc.
  • Promote a safe workplace by performing all tasks in a safe and thoughtful manner in compliance with all rules, procedures, instructions, devices, equipment and use of appropriate personal protective equipment. Maintain vigilance for any hazardous conditions or practices in the workplace and immediately report any unsafe conditions or practice to your supervisor
  • Performs other duties as directed

Skills and Competencies

  • Strong communication and interpersonal skills
  • Outstanding customer service skills
  • Excellent time management ability
  • Ability to handle adversity and conflict with successful outcomes
  • Outstanding attention to detail and accuracy
  • Possesses strong commitment to team environment while working well with others
  • Works systematically and logically to resolve problems
  • Understanding of common business practices relating to pricing, terms, shipment, taxes and payment for products and services
  • Knowledge of technical details of the company product
  • Proficient in computer data entry
  • Proficient in Microsoft Office, Microsoft CRM Dynamics, and AS400 Software

Qualifications

  • Associates' Degree in Business and/or Related Field
  • 2 + years of Customer Service experience in the manufacturing or construction industry

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law.

Reliable Automatic Sprinkler., Inc. recognizes institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent



Job Posted by ApplicantPro
Estimated annual salary
$49,020
average
Minimum
$31,489
Maximum
$96,926

TASKS

  • Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
  • Recommend products to customers, based on customers' needs and interests.
  • Answer customers' questions about products, prices, availability, product uses, and credit terms.
  • Estimate or quote prices, credit or contract terms, warranties, and delivery dates.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • SpeakingTalking to others to convey information effectively.
  • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Reliable Automatic Sprinkler Co., Inc.

Type

Company - Private

Size

Medium

Location

Multiple locations

Industry

Construction/Facilities/Trades

Founded

1920

Job Filters

DriverReliable Automatic Sprinkler Co., Inc.Columbus, OH
Driver / Material Handler Distribution Center Columbus, OH Reliable Automatic Sprinkler Co. is a world leader in the manufacture of fire sprinklers and related system valves as well as a major distributor of a full line of fire sprinkler system components...Read more
Customer Service RepresentativeReliable Automatic Sprinkler Co., Inc.Walpole, MA
Customer Service RepresentativeNortheast DistributionWalpole, MA Reliable Automatic Sprinkler Co. is a world leader in the manufacture of fire sprinklers and related system valves as well as a major distributor of a full line of fire sprinkler system...Read more
CDL B DriverReliable Automatic Sprinkler Co., Inc.Grand Prairie, TX
CDL B Driver Fabrication Grand Prairie, TXReliable Automatic Sprinkler Co. is a world leader in the manufacture of fire sprinklers and related system valves as well as a major distributor of a full line of fire sprinkler system components and fabricated...Read more
Material HandlerReliable Automatic Sprinkler Co., Inc.Roseville, MN
Material HandlerColumbus Warehouse Columbus, OHReliable Automatic Sprinkler Co. is a world leader in the manufacture of fire sprinklers and related system valves as well as a major distributor of a full line of fire sprinkler system components and...Read more
Customer Service / Inside Sales RepresentativeReliable Automatic Sprinkler Co., Inc.Dallas, TX
Customer Service / Inside Sales RepresentativeDallas DistributionDallas, TXReliable Automatic Sprinkler Co. is a world leader in the manufacture of fire sprinklers and related system valves as well as a major distributor of a full line of fire sprinkler...Read more

Closed Job Filters

Material HandlerReliable Automatic Sprinkler Co., Inc.Dallas, TX
Material Handler Dallas System Components Dallas, TX Reliable Automatic Sprinkler Co. is a world leader in the manufacture of fire sprinklers and related system valves as well as a major distributorRead more
Material HandlerReliable Automatic Sprinkler Co., Inc.Norcross, GA
Material Handler Atlanta Warehouse Norcross, GA Reliable Automatic Sprinkler Co. is a world leader in the manufacture of fire sprinklers and related system valves as well as a major distributor of aRead more
CDL DriverReliable Automatic Sprinkler Co., Inc.Grand Prairie, TX
CDL B Driver Fabrication Grand Prairie, TX Reliable Automatic Sprinkler Co. is a world leader in the manufacture of fire sprinklers and related system valves as well as a major distributor of a fullRead more
CDL B DriverReliable Automatic Sprinkler Co., Inc.Richmond, VA
CDL B Driver Distribution Center Richmond, VA Reliable Automatic Sprinkler Co. is a world leader in the manufacture of fire sprinklers and related system valves as well as a major distributor of aRead more
Inside Sales RepresentativeReliable Automatic Sprinkler Co., Inc.Richmond, VA
Inside SalesRepresentative Richmond Distribution Richmond, VA Reliable Automatic Sprinkler Co. is a world leader in the manufacture of fire sprinklers and related system valves as well as a majorRead more
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