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Inside Technical Sales and Estimating job

Acme CryogenicsAllentown, PA
Acme Cryogenics jobs

Company

Salary

Skills

Job Description

Acme Cryogenics, Inc. headquartered in Allentown, PA is North America’s leading manufacturer of cryogenic gas piping equipment and systems with a proud history of innovation, responsive customer service and responsible environmental stewardship. We provide engineering, design, fabrication, installation and repair services to the Food Packaging, Pharmaceutical, Semi-Conductor, Medical Gas Pipe, Cryo/Bio, and Industrial Gases industries. We have an opening for an Inside Technical Sales and Estimating.


SUMMARY

Works with Inside Technical Sales and Customer Service to provide customers and end users with product and technical support with cryogenics equipment by performing the following duties.


ESSENTIAL DUTIES AND RESPSONSIBILITIES include the following. Other duties may be assigned.

SALES/TECHNICAL SUPPORT:

  • Prepares quotations to meet customer requirements, including development of prices and schedule
  • Reviews blueprints, plans, and other customer documents to assist in the development and preparation of cost estimates
  • Reviews CAD drawings prepared by engineering
  • Assists in the preparation of product or system layout and reviews drawings and schematics
  • Provides technical services to clients relating to use, operation, and maintenance of equipment
  • Assists sales and customer service to resolve customer problems that appear to arise from the use of the product
  • Completes, maintains, and processes pertinent paperwork and records
  • Writes or types order form, or enters data into Customer Relationship Management (CRM) software
  • Enters new customer data and other sales data for current customers into computer database
  • Records or files copy of orders received according to expected delivery date
  • Checks inventory control and requisitions material if necessary
  • Assists in the development and entry of Bills of Materials and Routings for Manufacturing orders
  • Works with customers to determine how products could be designed or modified to best suit customers’ needs
  • Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer
  • Routes orders to departments for filling and follows up on orders to ensure delivery by specific dates
  • Confers with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments
  • Recommends type of packing or labeling needed on order
  • Compiles statistics and prepares various reports for management
  • Builds and maintains customer relationships
  • Receives, investigates, and resolves customer problems
  • Handles inbound sales lead calls to convert calls into sales
  • Attempts to sell additional merchandise to customer
  • Uses CRM to manage and track inquiries and orders

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

Two year technical degree or four to six years of technical experience.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

COMPUTER SKILLS

To perform this job successfully, an individual should have knowledge of basic computer skills; Excel Spreadsheet software and MicroSoft Word software. CRM, Manufacturing and/or Order Processing Systems helpful.

“Acme Cryogenics is an Affirmative Action/Equal Employment Opportunity Employer” "Acme values the service Veterans and their family members have given to our country. Acme supports the hiring of returning Service Members and military spouses."


QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

Two year technical degree or four to six years of technical experience.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

COMPUTER SKILLS

To perform this job successfully, an individual should have knowledge of basic computer skills; Excel Spreadsheet software and MicroSoft Word software. CRM, Manufacturing and/or Order Processing Systems helpful.


“Acme Cryogenics is an Affirmative Action/Equal Employment Opportunity Employer” "Acme values the service Veterans and their family members have given to our country. Acme supports the hiring of returning Service Members and military spouses."

Estimated annual salary
$49,755
average
Minimum
$34,497
Maximum
$92,876

TASKS

  • Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
  • Recommend products to customers, based on customers' needs and interests.
  • Answer customers' questions about products, prices, availability, product uses, and credit terms.
  • Estimate or quote prices, credit or contract terms, warranties, and delivery dates.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • SpeakingTalking to others to convey information effectively.
  • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Acme Cryogenics

Type

Subsidiary

Size

Small

Revenue

$25M to $50M

Location

Multiple locations

Industry

Industrial Equipment Services

Founded

1969

CEO

Michael Brown

Job Filters

Orbital and TIG WelderAcme CryogenicsAllentown, PA
Acme Cryogenics, Inc. headquartered in Allentown, PA is North America’s leading manufacturer of cryogenic gas piping equipment and systems with a proud history of innovation, responsive customer service and responsible environmental stewardship. We provide...Read more
Acme Cryogenics, Inc. headquartered in Allentown, PA is North America’s leading manufacturer of cryogenic gas piping equipment and systems with a proud history of innovation, responsive customer service and responsible environmental stewardship. We provide...Read more
Sales Process and Production PlannerAcme CryogenicsLonsdale, MN
The position is for Midwest Cryogenics, in Lonsdale, MN. Midwest is and Acme Cryogenics Company. Acme Cryogenics, Inc. headquartered in Allentown, PA is North America’s leading manufacturer of cryogenic gas piping equipment and systems with a proud history...Read more
TIG Welder/ Field Service Technician IIAcme CryogenicsNew Lenox, IL
Acme Cryogenics, Inc. headquartered in Allentown, PA is North America’s leading manufacturer of cryogenic gas piping equipment and systems with a proud history of innovation, responsive customer service and responsible environmental stewardship. We provide...Read more
Acme Cryogenics, Inc. headquartered in Allentown, PA is North America''s leading manufacturer of cryogenic gas piping equipment and systems with a proud history of innovation, responsive customer service and responsible environmental stewardship. We...Read more

Closed Job Filters

Pipe Designer/DrafterAcme CryogenicsBall Ground, GA
The position is located in our Ball Ground, GA facility. Acme Cryogenics, Inc. headquartered in Allentown, PA is North America’s leading manufacturer of cryogenic gas piping equipment and systems withRead more
Tig Pipe WelderAcme CryogenicsBall Ground, GA
Acme Cryogenics, Inc. in Ball Ground, GA is looking for a TIG Welder/Pipefitter. Acme is headquartered in Allentown, PA is North America’s leading manufacturer of cryogenic gas piping equipment andRead more
Grinder, Air ChiselerAcme CryogenicsAllentown, PA
Acme Cryogenics, Inc. headquartered in Allentown, PA is North America?s leading manufacturer of cryogenic gas piping equipment and systems with a proud history of innovation, responsive customerRead more
Please only apply to this position if you have the experience need to perform the essential duties. Experience handling chemicals required. Acme Cryogenics, Inc. headquartered in Allentown, PA isRead more
TIG Welder Field Service TechnicianAcme CryogenicsSpring, TX
Acme Cryogenics, Inc.'s Spring, Texas location has an opening for a Welder/Field Service position. Must live in the Spring, TX area and able to travel to customer sites. Acme Cryogenics headquarteredRead more
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