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Instructional Designer / E-learning Developer job

ePace TechnologiesSan Mateo, CA
ePace Technologies jobs



Job Description

Description: Primarily responsible for creating and delivering training materials for end users of Visa's Business Intelligence solutions. The Consultant will help curate content and design/ develop eLearning courses, training videos, user guides, and other materials to help BI users self-serve using our platforms. Education/Experience o Bachelor degree required o 7-9+ years of experience, 5+ years of training, documentation related experience required Responsibility level o Exercises independent judgment with minimal direction from supervisor Skills o Verbal and written communication skills, problem solving skills, customer service and interpersonal skills (Required) o Expert ability to work independently and manage one s time (Required) o Prior experience in developing and delivering content for training business users, o Prior BI training, technical training, and/or database experience is highly desirable o Expert knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar o Expert knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects o Expert knowledge of computer software, such as Microsoft Office suite, Adobe, Captivate, etc (Required) Major Job Duties and Responsibilities: o Work with the platform team and the user migration team to understand the changes being made to the current BI environment and how this will affect the users and plan a training strategy o Document and develop training materials and user guides for over a thousand BI users across Visa o Review current user guides and training materials and assess what can be leveraged for the new environment o Review published materials and recommend revisions or changes to make the content more relatable to the business users o Help structure on-demand training videos for user training Must have skills 7+ Technical/software training experience / Exceptional communication & grammar skills / Experience in webinar tools/platforms (camtasia, captivate, articulate, etc.) / Microsoft Office Exp. Contract 12 Months


  • Observe work of teaching staff to evaluate performance and to recommend changes that could strengthen teaching skills.
  • Plan and conduct teacher training programs and conferences dealing with new classroom procedures, instructional materials and equipment, and teaching aids.
  • Interpret and enforce provisions of state education codes and rules and regulations of state education boards.
  • Conduct or participate in workshops, committees, and conferences designed to promote the intellectual, social, and physical welfare of students.


  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.


  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Personnel and Human ResourcesKnowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

ePace Technologies


Company - Private


51 to 200 employees


$5M to $10M


Irving, TX


Information Technology


Rajhuram Gottomukkala

Closed Job Filters

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Description: Full Stack with focus on backend: Key Responsibilities · Work with product owners to refine business requirements · Analyze business requirements and architect a solution that is robustRead more
Technical WriterePace Technologies, IncSan Mateo, CA
Description: We are seeking a Senior Technical Writer to join our Information Development team. Our technical writers create client-facing documents that help customers set up and use our products andRead more
Security Program ManagerePace Technologies, IncLos Angeles County, CA
Description: The Security Center of Excellence within Visa Verifi is responsible for driving Security within various teams both internal and external. This person will ensure security practices andRead more
Software EngineerePace Technologies, IncBellevue, WA
Description: · Relevant experience designing and building large scale enterprise Java (primary skillset) & .Net ( preferred) applications. · Experience with REST APIs, JSON and exposure to containerRead more
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