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2.4
6 ratings
2.8
Salary & Benefits
1.0
Professional growth
2.8
Work-Life balance
2.7
Recognition & Support
2.8
Culture & Values
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They are a US-based call centre outsourcing and staffing solution provider for businesses that want increasing revenues, customer satisfaction improvement and reduction in the cost of running the business. They are one of the leaders in contact outsourcing, customer support delivery, telesales, inbound/outbound order processing and customer retention services. Their mission is to empower the best people with the best technology to make use of the latest and best practices to deliver the results for their clients. Since its inception in 2010, it recorded an increase in revenue by 70% and have supported over 360 clients with over 97 million calls taken. Their services include live agents voice customer service, email support, chat support, text & SMS assistance, project management, customer support, reporting services, customer verifications and other individualized package services. They want hardworking and diligent individuals who can work as call centre agents. If you have the necessary skills and desire to work as a call centre agent, you can submit your resume.

Company - Private
$50M to $100M
Multiple locations
Business Support Companies, Consulting Companies
1993
See what companies are similar to Interactive Response Technologies Inc
Pharmaceutical Manufacturers
Medium size
Call Centers
Large size
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Team

Professional experience

How many years of experience do Interactive Response Technologies Inc employees have before joining?
Years of experience at Interactive Response Technologies Inc: Newcomers: 48%, Experiencers: 14%, Experts: 14%, Veterans: 24%. Interactive Response Technologies Inc employees have less than 3 years experience on average before joining.
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Where did Interactive Response Technologies Inc employees work before joining?
Where they've worked before Interactive Response Technologies Inc: Advantage Solutions, AmericanAirlines Arena, Best Buy. Typical Interactive Response Technologies Inc employees have worked at Advantage Solutions.
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Advantage Solutions
AmericanAirlines Arena
Best Buy
What industries did Interactive Response Technologies Inc employees work in previously?
Industry Background: The most typical industries of Interactive Response Technologies Inc: Niche Retailers, Consulting Companies, Call Centers, Clothing Retailers, Business Support Companies. Interactive Response Technologies Inc employees most likely come from a Niche Retailers industry background.
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Where did Interactive Response Technologies Inc employees work before joining?
Past employers' size at Interactive Response Technologies Inc: Small: 12%, Medium: 19%, Large: 69%. Most Interactive Response Technologies Inc employees have previously worked at large companies.
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Educational background

What did employees at Interactive Response Technologies Inc study?
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Where did employees at Interactive Response Technologies Inc study?
2002, University of Phoenix
2008 Jesse H. Jones High School
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Employee data

How long do people stay in a role at Interactive Response Technologies Inc?
Time employed at Interactive Response Technologies Inc: <1: 0%, 1-3: 2%, 4-8: 33%, 9-13: 53%, 14-20: 10%, 20+: 2%. Most Interactive Response Technologies Inc employees stay with the company for 9-13 years which is more than the industry average.
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How does Interactive Response Technologies Inc rank for age & gender diversity?
Gender ratio at Interactive Response Technologies Inc: 44.2% Male and 55.8% Female. Age ratio at Interactive Response Technologies Inc: 16-20: 0%, 21-30: 53%, 31-40: 29%, 41-50: 6%, 51-60: 6%, 60+: 6%. Interactive Response Technologies Inc rates - 11.8% more female than the industry average. Most Interactive Response Technologies Inc employees are 21-30, which is below the industry median age range.
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What are the top roles at Interactive Response Technologies Inc?
Top roles of Interactive Response Technologies Inc: Customer Service Representative, CUSTOMER SERVICE REP, SALES REP, Manager, Executive Assistant. The top role at Interactive Response Technologies Inc is Customer Service Representative.
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Customer Service Representative
CUSTOMER SERVICE REP
SALES REP
Manager
Executive Assistant

Career advancement

How does Interactive Response Technologies Inc rank for career advancement?
Career advancement at Interactive Response Technologies Inc: very low. Interactive Response Technologies Inc ranks very low for career advancement which is below the industry average.
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What companies do Interactive Response Technologies Inc employees go on to work at?
Future employers of Interactive Response Technologies Inc: ABB OPTICAL GROUP, Chickasaw Nation, Comcast, First Data, Inktel. People who work at Interactive Response Technologies Inc most typically go on to work for the ABB OPTICAL GROUP.
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ABB OPTICAL GROUP
Chickasaw Nation
Comcast
First Data
Inktel