Internal Revenue Service

If you are a quick learner, good listener and okay with daily changes in duties and skills, it's a good fit, it had the hybrid 4 days remote and 1 day in office.

I made friends there and the work environment was friendly and professional. the work was rewarding, and there were benefits.

I don’t really have a story just my experience was unsavory. There was no support after training. And it seems like no one wants the next person to do better than them. However, if you aren’t focused on that and are mature enough to see through this the pay and benefits are great. I was able to be financially independent and take care of my son with the salary. I have to admit I was somewhat immature and did not realize that although the environment was sometimes difficult that this was an important role thst has rules in place becsuse of this. If I could do it all over again I would have stayed long enough to get some savings and start my own business. I’m not the type that does well being micro managed. Again pay and benefits are magnificent just not the people.

I worked for the IRS back in the 90's and left came back in 2021 as Contact Representative, 9 months after that, was promoted to Manager and 7 months after that was promoted again to another front line manager position in the ICT Campus Support 🏬

Worked 6 years for IRS as a Revenue Officer and really like my job helping the elderly when I could. Fast Promotion after only 1 years but received 3 Employee of the month awards and monetary reward.

I have don e taxes for 51 yrs and love it uses intuit pro series 30 yrs .I enjoy doing taxes and customer service .

Worked at IRS for 38 years, enjoyed the various positions I had, At one point in my career I was part of the IRS Choir. Enjoyed working on various Awareness Month Activities

I began my career at IRS as a GS grade 4 seasonal Tax Examiner. Through learning my craft and hard work , I was able to receive promotions in management. IRS has a vast amount of career paths, HR, Collections ,Audit, Accounts Management and computer Technology. The sky is the limit.

Horrible environment to work in. Unprofessional, morale is horrible, a lot of gossip, and forget about anything being confidential. Everyone WILL know your business!

I enjoyed the work. Nice building. Nice people. Seasonal work which got extended. Advanced from a GS 3 to a GS 8.

Advancement is available you start in at grade 05 , in which after a year you will increased to the next grade

I started working for the IRS in 1976 as a data entry clerk, advanced to Secretary's Assistant. Moved to Sacrament, CA, worked as a Clerical Supervisor. Moved to Redding, CA worked as a Secretary to Collections Division. Moved to Portland, OR, worked as a Secretary, Cashier, and Special Procedures. Left the IRS in 1991 to go sailing around the world on my yacht.

I have worked at the Service nearly 21 years now. I started in Code and Edit, then moved to Accounts Management. There, I started as a CSR before I became a Lead for my team. Two years later I was introduced into Management. I have been a Frontline Manager for almost 9 years. I currently manage a newly hired team of 19 employees. They are being skilled to do tax adjustments for individual filers and service through teleworking.

Once after i retired they called me to come and teach some new hires i said i would stop by and see what i could do. so i did stop by found 20 people seting and playing on phones . They were waiting on phone calls . I went to talke to the Big boss and told him i thought i could take 5 of them people and work on taxes that we were behind on . He said no we are to wait on stimulate calls . I said you dont need me . There all down there bord and need to do something . I think 5 of them people working on taxes that need to get done would be great . Still he said no . So i left he didnt need me . There was nothing to teach.

The Internal Revenue Service (IRS) Taxpayer Service Division assists taxpayers in meeting their Federal tax return filing and payment obligations through its telephone helplines, via the Internet, at IRS Taxpayer Assistance Centers, and through volunteer-provided income tax assistance. It is a productive workplace that supportive colleagues help to be successful.

If the IRS didnt discontinue TIC (Training Instructor Cadre) position, I would probably still be working there. Now instead of humans teaching newly hired employees, computers are. Quite a shame!

I was given the highest hiring status of 1A, an honor. Human Resource advised me not to discuss this with anyone but, they did. From the first day, I experienced resentment and sometimes intimidation and thoughtless pranks. I did get a right to sue letter. On the bright side, having years of experience in tax preparation, I was exposed to so many different areas, even being chosen to participate on the Tax Commissioner's Special Task Force to write procedures to identify and resolve identity theft cases, on a team of 30.

Began with IRS in 1986 as a mail clerk. Then became a review clerk. Clerk typist. Tax Examiner. Contact Rep. Lead contact Rep. Last ten years in Management. Total of 33 1/2 years with IRS. Retired 01/2019.

I worked in an area with about 10 people, but it had the feel of working alone-which- I liked. There were opportunities to work in different departments and that made work fun and exciting.

Loved working with the IRS co-workers were great and friendly. Work was very good and never a dull moment.

I enjoyed working as an Individual tax advisory agent. I wish I could be one again. Unfortunately no jobs have opened fir me since 2009. 5 degrees and no job.

Great place to work for and the representatives are always responsive with questions asked. Also team based work

The pros about working for IRS: 1. Pay Raises 2. Holidays 3. Health Insurance 4. Union 5. Team Luncheons 6. Telework The cons about working for IRS: 1.Management: 2. Leads 3 Terrible training.

A lot of responsibility. Great opportunities are limitless. Management will bend over backward to help. Continuous education and improvement provided.

I transfered to the IRS, from Department of Defense, in 2007 for a promotion. What a mistake! The IRS is inbred and ingrown. If you aren't part of the good old boys club, you are likely to become stagnant, lose any skills you have and not be allowed to make a difference. Although selected for and completed a Senior Manager Readiness Program, I was never supported by management and wasted that training and time. The leadership is often "Critical Hires" which means they possess a skill that can't be found within the IRS and therefore entitled to direct hiring at exorbitant rates. Truth be told, they don't possess anything unique but most know someone on the inside. I would most definitely NOT repeat that period of my life. If you are young and can go there for a couple years to get a good salary and GS level, then maybe you can use it as a stepping stone. Don't go there and plan to make a difference, they don't want change.

I started processing tax returns eight years ago with my sisters. It has became a wonderful experience in learning to process tax returns for the Internal Revenue Service, and assisting them to work remote from a facility in Carrollton, Georgia. Also, I have met met of all ages, and living levels of life. It makes me feel good that I can give back to the community by volunteering for the Internal Revenue Service during tax season.