Instradiem is a call center workforce management software. Its mission is to provide intelligent automation solutions for customer service. It offers staffing, agent engagement, bank office, business impact reporting, and workflow assistant solutions. It provides customer success management, expert services, professional services, learning resources, and customer care. Its core values are customer service, accountability, passion, and innovation. It offers a range of benefits to employees that include medical, dental, and vision insurance, life insurance, 401k retirement plans, and paid time off. It is providing job opportunities for the technical instructional designer, vice president, general application, sustaining engineer, product manager, and support engineer.
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