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3.1
112 ratings
3.3
Salary & Benefits
2.1
Professional growth
3.4
Work-Life balance
3.2
Recognition & Support
3.3
Culture & Values
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iQor is a multinational business process outsourcing firm that provides customer interaction and business process outsourcing services. The firm offers retention, customer care and revenue recovery, account receivable management, and third-party collection services to telecommunication, direct marketing, financial, healthcare, government, and commercial industries. iQor was founded in 1998, and its headquarter is located in St. Petersburg, Florida, United States. The firm operates more than 40 offices in Europe, Asia, and North America. iQor acquired the aftermarket services division of the Jabil Circuit and shifted to an end-to-end customer support company. The firm employs more than 14000 employees and provides highly competitive pay packages, healthcare benefits, and other perks to its employees.

Company - Private
$1B to 2B
Large
Multiple locations
Computer Systems Design Companies
1957
Hartmut Liebel

Departments

What departments iQor employees work at?
DepartmentsRatio
Customer Service20.8%
other occupation18.4%
Management - Other13.7%
Sales - Other8.4%
Computer / IT7.6%
Financial Clerks6.9%
Chief Executives6%
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Team

Professional experience

Professional Growth

How many years of experience do iQor employees have before joining?
Years of experience at iQor: Newcomers: 31%, Experiencers: 15%, Experts: 17%, Veterans: 37%. iQor employees have 8+ years experience on average before joining.
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Professional Growth

Where did iQor employees work before joining?
Where they've worked before iQor: Asurion, Convergys, Interactive Response Technologies Inc. Typical iQor employees have worked at Asurion.
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Asurion
Convergys
Interactive Response Technologies Inc

Professional Growth

What industries did iQor employees work in previously?
Industry Background: The most typical industries of iQor: Consulting Companies, Business Support Companies, Niche Retailers, Insurance Agency & Brokerage Firms, Semiconductor & Electronic Component Manufacturers. iQor employees most likely come from a Consulting Companies industry background.
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Professional Growth

Where did iQor employees work before joining?
Past employers' size at iQor: Small: 23%, Medium: 11%, Large: 66%. Most iQor employees have previously worked at large companies.
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Educational background

Educational background

What did employees at iQor study?
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Top educational institutions

Where did employees at iQor study?
Central Piedmont Community College
Columbus State Community College
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Employee data

Professional Growth

How long do people stay in a role at iQor?
Time employed at iQor: <1: 6%, 1-3: 25%, 4-8: 48%, 9-13: 13%, 14-20: 6%, 20+: 2%. Most iQor employees stay with the company for 4-8 years which is the same as the industry average.
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Culture & Values

How does iQor rank for age & gender diversity?
Gender ratio at iQor: 59.2% Male and 40.8% Female. Age ratio at iQor: 16-20: 1%, 21-30: 48%, 31-40: 25%, 41-50: 19%, 51-60: 6%, 60+: 1%. iQor rates - 3.8% more female than the industry average. Most iQor employees are 21-30, which is below the industry median age range.
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Career advancement

Professional Growth

How does iQor rank for career advancement?
Career advancement at iQor: very low. iQor ranks very low for career advancement which is below the industry average.
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