2.9
82 ratings
3.2
Salary & Benefits
1.6
Professional growth
3.4
Work-Life balance
3.1
Recognition & Support
3.3
Culture & Values
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Team

Professional experience

How many years of experience do iQor employees have before joining?
What industries did iQor employies work in previously?
Which size companies did people at iQor work at previously?

Educational background

What did employees at iQor study?
Where did employees at iQor study?
Central Piedmont Community College
Columbus State Community College

Employee data

How long do employees stay at iQor?
How does iQor rank for age diversity?
How does iQor rank for gender diversity?
Gender diversityRatio
male59.2%
female40.8%

Career advancement

How does iQor rank for career advancement?
Very low
Years in positionPercentage who advanced
<124.4%
119.5%
217.1%
37.3%
4+31.7%
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Summary

Company information

History

iQor is a multinational business process outsourcing firm that provides customer interaction and business process outsourcing services. The firm offers retention, customer care and revenue recovery, account receivable management, See more

Address

Multiple locations

Size

Large

Founded

1957

CEO

Hartmut Liebel

Type

Company - Private

Revenue

$1B to 2B

Industry

Computer Systems Design Companies

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Jobs

Job openings

Job Filters

FILTER JOBS
HR Project ManageriQorSt Petersburg, FL
Job Summary: Manages assigned projects through the various stages of the project lifecycle, from concept to implementation. This includes supporting the development of Statements of Work (SOW), functional requirements, project plan with milestones, and...Read more
iQor 14401 Carowinds Blvd, Charlotte, NC 28273, USA Job Position: Customer Care Representative. (Full-Time Position) Job Description: We are hiring for a Telecommunications program within our Charlotte Call Center. We are hiring call center representatives...Read more
Job description: iQor is hiring representatives who will provide excellent service to our customers over the phone. Qualified applicants must have a stable work history in retail, food service or a call center environment. Job Perks: Day Shift. Qualify for...Read more
YOUR NEW CAREER AWAITS. WORK AT HOME AFTER ONSITE TRAINING! Pay rate starting at $15 an hour! + $1.00 For late shift! + $1.00 Language premium (with fluent Spanish)! + Monthly Performance Bonuses, Voluntary OT & Extra Incentives! 6 Weeks Onsite at our new...Read more
Vice President Technology ProcurementiQorParsippany-Troy Hills Twp, NJ
Job Summary: Develop and direct the global procurement and bidding process.Responsibilities: Implement, establish and ensure compliance with company-wide procurement policies and guidelines on a global basis.Act as principal negotiator responsible for key...Read more
Job Summary: Organizes and directs the day-to-day activities related to the operation of the Call Center. Responsible for managing, training & guiding call center supervisors in performing their duties. Conducts effective resource planning to maximize the...Read more
Job Summary: Oversees contact center quality assurance programs. Establishes standards governing customer interactions and implements monitoring programs. Designs training programs or process enhancements that correct quality issuesResponsibilities...Read more
Work from Home- Customer Service Representative LocationFully Remote Job typeFull time We are seeking Work from Home- Customer Service Representatives to assist our client’s customers via inbound and outbound calls in a fast-paced environment utilizing our...Read more
Job Summary: We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high...Read more
Job Summary: Our Inbound Sales Representative will handle inquiries from our customers and assist them with promotional information and pricing on behalf of a leading Telecommunications company with the goal of making them part of the family! Our amazing...Read more
CollectionsiQorEast Hartford, CT
We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound...Read more
Show more jobs

Closed jobs

Closed Job Filters

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Summary We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. TheRead more
We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized careerRead more
REQ ID:17180ADDITIONAL WORK LOCATIONS:Were excited youve considered to Be More with iQor. From Customer Interactions to Product Support, well help you reach, stretch and realize your potential. GROWRead more
Call Center Representative - $12+ per hour CUSTOMER SERVICE REPRESENTATIVES NEEDED! Customer Service, Troubleshooting and Collections! We are searching for a polite and professional Customer Service,Read more
&nbsp; &nbsp; Apply Today! We are paying $12.50/hr to hardworking individuals! Class Starts 1/20/20 Join the iQor family! You&rsquo;ve got energy, enthusiasm, drive and determination. We&rsquo;ve gotRead more
Req ID: 12714 Additional Work Locations: We re excited you ve considered to Be More with iQor. From Customer Interactions to Product Support, we ll help you reach, stretch and realize your potential.Read more
We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized careerRead more
iQor is growing and hiring 100+ new Customer Service Reps to join our team with training classes in January and February! Qualifications: Candidates should have at least one full year of customerRead more
iQor is hiring! We have immediate Customer Service Representative positions available. At iQor we believe in investing in people. We believe in pushing you to your true potential. Our belief is toRead more
Summary Tribune Collections/Customer Service Representative Monday through Friday Full Time Shift - 40 hours - hours/days - Monday through Friday 6a to 6p (8 hour shift will fall within 6a to 6pRead more
Supervisor Operations - Call CenteriQorNorth Charleston, SC
Summary Oversee call center staff and are responsible for assigning tasks, motivating and disciplining employees and assessing performance. Responsibilities Hiring, training, and preparing call centerRead more
QA Senior AgentiQorBethlehem, PA
Summary We are searching for polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The CustomerRead more
Summary: We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone.? TheRead more
Senior AgentiQorPlano, TX
Req ID:&nbsp; 5967 &nbsp; Additional Work Locations:&nbsp; &nbsp;&nbsp; We&rsquo;re excited you&rsquo;ve considered to Be More with iQor. From Customer Interactions to Product Support, we&rsquo;llRead more
REQ ID:17491ADDITIONAL WORK LOCATIONS:Were excited youve considered to Be More with iQor. From Customer Interactions to Product Support, well help you reach, stretch and realize your potential. GROWRead more
Call Center AgentiQorMemphis, TN
Req ID: 17125 Additional Work Locations: We re excited you ve considered to Be More with iQor. From Customer Interactions to Product Support, we ll help you reach, stretch and realize your potential.Read more
Do you have a passion for customer service? Do you enjoy problem solving and working with technology? iQor is seeking full- and part-time customer service oriented individuals to join our call centerRead more
Req ID: 17797 Additional Work Locations: We re excited you ve considered to Be More with iQor. From Customer Interactions to Product Support, we ll help you reach, stretch and realize your potential.Read more
iQor&nbsp;is hiring Call center customer service agents to join our team! No call center experience required, Customer service agents will be responsible for taking inbound calls from retail storesRead more
Director OperationsiQorBarataria, LA
We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized careerRead more
Req ID: 17548 Additional Work Locations: We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential.Read more
We are looking to hire a bilingual Customer Service Representative to join our team. Qualifications : Candidates should be fluent in both English and Spanish Candidates should have at least 1 year ofRead more
&nbsp;iQor is hiring 50 Representatives to join our Inbound team in February! We are looking for professional candidates to assist our Customers. Candidates should have at least 6 months ofRead more
Summary We are hiring 12 Bilingual Call Center Agents to join our Team on 2/11/19! Hours will be Monday-Friday 8am-5pm. $13/hour to start! Responsibilities Our Agents are responsible for a variety ofRead more
Recruiting CoordinatoriQorCharlotte, NC
Summary Provides support to the recruitment team. Schedules interviews, compiles interview feedback, tracks recruitment activity and creates staffing reports as needed. Partners with background checkRead more
Medical Insurance AgentiQorBethlehem, PA
Summary We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. TheRead more
Inbound Collections AgentiQorNorth Charleston, SC
Req ID: 17242 Additional Work Locations: We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential.Read more
Call Center AgentiQorCharleston, SC
&nbsp;iQor is hiring 30 new Agents to join our growing team in February! Candidates should have at least 6 months of Customer Service experience and working knowledge of basic computer applications.Read more
Summary We are searching for polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The CustomerRead more
Collections AgentiQorMinneapolis, MN
REQ ID:17499ADDITIONAL WORK LOCATIONS:Were excited youve considered to Be More with iQor. From Customer Interactions to Product Support, well help you reach, stretch and realize your potential. GROWRead more
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Q&A about iQor

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Ask a question
Q: When did they start iQor?
00
A: In 1957, I believe.
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Q: What industry is iQor in?
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A: they’re in Customer Service, Engineering/Architecture, Marketing/Advertising/PR, Human Resources.
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Q: Where do I find iQor’s HQ?
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A: The HQ is located in Saint Petersburg, FL.
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Q: gender breakdown at iQor?
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A: gender ratio is 40.8% female, 59.2% male.
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Q: How much revenue does iQor generate?
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A: $1b to 2b.
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Q: What’s the name of iQor’s CEO?
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A: Hartmut Liebel.
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Q: What’s the average length of tenure at iQor?
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A: Typically 4-8 year(s).
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Q: what kind of companies did iQor employees work for?
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A: Large companies before iQor.
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Q: what are the chances of career advancement at iQor?
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A: very low.
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Q: Top future employers of iQor employees?
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A: these companies Amazon, American Express, Conduent, InterContinental Hotels Group (IHG®), National Recoveries, Time Warner Cable, T-Mobile, Wells Fargo
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Q: Where did employees work before joining iQor?
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A: Asurion, Convergys, Interactive Response Technologies Inc, Jabil, McDonald's, Receivable Management, Sears Holdings Corp., Walmart.
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Q: How old are iQor’s employees in general?
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A: 21-30.
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Q: Where did most of iQor employees go to school?
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A: Central Piedmont Community College, Columbus State Community College, Trident Technical College, University of Phoenix-Utah, University of South Florida-Main Campus.
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Q: Do I pay for the mandatory drug test for iQor?
00
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Q: How long did you work for iQor?
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Q: did you work at a big company before iQor?
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Q: how old do you have to be to work at iQor?
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Q: What’s the best part of working for iQor in your opinion?
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Q: pay every week or every 2 weeks?
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Q: where did you work before applying to iQor?
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Q: Can someone help with info about whats it like to interview for iQor?
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Q: Does iQor hire people with a criminal record?
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Q: i want an entry level job at iQor. Is it a good place to start?
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Q: What is the mission of iQor?
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A: "To partner with forward-thinking companies to build a new Customer Experience model that unlocks greater value for our clients and their customers. We help companies rethink the goals of the customer experience, redefine success, and re-engineer their processes to achieve it.".
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Reviews

2.9
82 ratings
3.2
Salary & Benefits
1.6
Professional growth
3.4
Work-Life balance
3.1
Recognition & Support
3.3
Culture & Values
Get the scoop on what others who have experience with this company think of working there. Have some insight? Join the conversation and help other job seekers by leaving a review.
Add review

Good ambiance

5.0
Walmart - August 10, 2022
Good environment and friendly people, i have a good supervisor and team leader its so easy to ask for help.
Ratings
5/5
Salary & Benefits
5/5
Professional Growth
5/5
Work-Life Balance
5/5
Recognition & Support
5/5
Culture & Values
Pros
Friendly team leader
Cons
No parking

Fun work place with supportive colleagues

4.2
Supervisor - April 19, 2022
I started in the company when it was under Cybercity Teleservices in 2010 up to present . I start as Customer Service Representative to OIC Supervisor to Trainer and now Supervisor under the American Home Shield.
Ratings
4/5
Salary & Benefits
4/5
Professional Growth
4/5
Work-Life Balance
4/5
Recognition & Support
5/5
Culture & Values
Pros
friendly office
Cons
no parking options

very different

4.4
January 12, 2022
You would definitely have to be there. Very diverse. The atmosphere could be very different and especially when there are dominating cultures.
Ratings
2/5
Salary & Benefits
5/5
Professional Growth
5/5
Work-Life Balance
5/5
Recognition & Support
5/5
Culture & Values
Pros
free lunch
Cons
no 401 k horrible medical insurance

Awful Company

1.0
Call Center CSR - Charlotte, NC - July 15, 2021
This is the most unprofessional organization I have ever worked for. I was in between jobs and took it until I found something better.
Ratings
1/5
Salary & Benefits
1/5
Professional Growth
1/5
Work-Life Balance
1/5
Recognition & Support
1/5
Culture & Values
Pros
It’s a paycheck
Cons
Everything

Horrible place to work

1.0
Customer Service Agent - Tempe, AZ - July 6, 2021
The management was rude and unprofessional. Didn't care anything about employees only numbers. Worst company ever...
Ratings
1/5
Salary & Benefits
1/5
Professional Growth
1/5
Work-Life Balance
1/5
Recognition & Support
1/5
Culture & Values
Pros
None at all
Cons
Nothing good or pleasant

It is a great place to work!

5.0
Costumer Service - Crestview, FL - April 25, 2021
I really don’t have a story I feel like sharing I was just working a good job but thank you for asking me about the story of a job!
Ratings
5/5
Salary & Benefits
5/5
Professional Growth
5/5
Work-Life Balance
5/5
Recognition & Support
5/5
Culture & Values
Pros
The job is great!
Cons
There was no cons I can think of at this job!

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Isabella Holmes Career Advocate
Isabella Holmes
Career Advocate
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