Carbon Health seeks to hire the first member of our in-house IT Clinic Support team. We are looking for someone who cares deeply about customer service: someone who will help ensure that our Clinic IT provides the same level of exceptional service for our Urgent Care IT needs as our medical team provides for Carbon Health patients. The IT Clinic Support role will help establish standards, develop workflow processes, and ensure that all Carbon Health clinics and clinic staff are supported by an exceptional team that can solve all of their IT problems. The perfect candidate will be efficient, detail-oriented, will help drive our company compliance goals, and will excel at prioritization. The ideal candidate will also be a great communicator: ensuring all documentation and team communication meets our users' IT needs and training requirements.
You will lead aspects of defining, provisioning, and deploying Carbon Health Urgent Care clinic IT needs. You will manage their network and telephony, manage 3rd party vendors, and you will take point in providing answers for all Clinic staff.
Your typical day will be filled with monitoring and managing remote clinic systems, internal and external services, and various vendors. You will ensure that all Clinic IT requests are accurately and quickly triaged. You will help build our internal Clinic IT knowledge base, and you will develop innovative ways to better the IT experience for our Clinics as we rapidly grow.
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Carbon Health is a modern, tech-enabled healthcare provider designed from the ground up to put patient-care first. Combining smart technology with inviting clinics, we deliver a uniquely seamless experience from virtual care to in-person care - to meet you where you are.
Carbon Health is an equal opportunity employer. We aim for every staff member to know that they are important to us. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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55 Pacific Ave.San Francisco, CA, 94111and others