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IT Data Processing Specialist job

Empereon Marketing jobs

Company

Company Description

Empereon Constar is a leading business process outsourcing company. It is located in the US, Mexico, and the Philippines. Its mission is to provide end-to-end front and back-office solutions to its clients. Its core values are innovation, excellence, and integrity. It offers sales and customer acquisition, customer care, back-office support, and technical support services. It serves automotive, communication, media, financial services, retail, eCommerce, and hospital markets. It offers competitive wages and a broad array of benefits including medical, dental, and vision insurance, life insurance, AD&D insurance, paid time off, and a 401k retirement plan. It is offering career opportunities for the call center representative, tech support representative, inbound care representative, and other positions.

Job Description

Job Description

We are growing and are looking for an Data Processing Specialist is responsible for back office IT Support to company end users and other technology related deliverables at the discretion of the Data Services Team.

Duties and Responsibilities:

  • Provides hands-on file manipulation, loading, and conversion services.
  • Creates and modifies files for upload into COTS products and performs individual file conversion in support of electronic file processing.
  • Will be required to develop evaluate and modify methodologies and procedures for manipulating files for use typically with COTS products.
  • Must be able to ensure the accuracy of data loading, manipulation, and conversion by performing and documenting quality and accuracy checks.
  • Provides hands-on file manipulation, loading, and conversion services.
  • Follows methodologies and procedures for manipulating document and data load files for use with COTS products.
  • Performs quality assurance and control of Load Team services and products .
  • Responsible for ensuring that incoming productions (i.e. document and data files) meet load requirements.
  • When deficiencies are found, provides management with detailed notice of deficiencies and recommendations for resolution.
  • Troubleshoot and fix production issues.
  • Run daily/weekly reports to identify data load needs.

Required Qualifications:

  • Solid knowledge of SQL.
  • Excellent problem-solving skills.
  • Good written/verbal communication skills.
  • Must have experience with Data Processing – minimum 1 yr
  • Intermediate MS Excel Exp.
  • Excellent verbal and written communication skills
  • Service Professional mentality (the end user is your customer)
  • Ability to clearly communicate with non-technical users

* NO SPONSORSHIP AT THIS TIME

Company Description
Empereon-Constar, founded in 1997, is a leading provider of Business Process Outsourcing (BPO) services for the entire life cycle of customer solutions. These Contact Center solutions are provided to leading Fortune 500 clients in the area of revenue generation, customer care, tech support, retention, premium upgrades and back office support.

Empereon Marketing

Type

Company - Private

Size

Medium

Revenue

$25M to $50M

Location

Multiple locations

Industry

Business Support Companies
Consulting Companies

Founded

1997

CEO

Travis Bowley

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