As an IT Support Specialist, our primary tasks include troubleshooting and resolving technical issues for users, setting up and maintaining computer systems, and ensuring smooth operational functionality of IT resources. We provide first-line support to users for hardware, software, and network-related problems. In addition, we assist with equipment installations and configurations, and we manage user accounts and permissions. We continuously update our skills and knowledge to handle the latest technology and security threats effectively. Our role is vital to ensure a seamless IT experience for all users in an organization.
Core tasks:
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