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Salary and Benefits

IT Support Technician
$38K-$47K / yr. (est.)
$39K
$42,796 / year
$47K
Average base salary
The salary information provided is based on data collected from various reliable sources and may vary depending on individual qualifications and other factors.

About IT Support Technician

What does an IT Support Technician do?

As IT Support Technicians, we primarily ensure the smooth operation of computer systems, networks, and software for organizations. We troubleshoot and resolve hardware and software issues, provide technical assistance to users, and perform regular system maintenance. We also install and configure computer systems and networks to maintain optimal performance. Ensuring data security and backup procedures are followed is another critical aspect of our role. We often work with other IT professionals to implement system improvements and updates.

Core tasks:

  • Troubleshooting and resolving hardware and software issues
  • Providing technical support and assistance to users
  • Installing and configuring computer systems and networks
  • Performing regular system maintenance and updates
  • Ensuring data security and backup procedures are followed

Insights

How Many Years of Experience Do Professionals Need Before Becoming IT Support Technician?
On average, people work 5-7 years in other positions prior to becoming a IT Support Technician.
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Systems EngineerMiami, FL - A year ago
Well, I guess I wasted 6 years in other positions before becoming an IT Support Technician...talk about efficiency!
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Cyber Security AnalystSeattle, WA - A year ago
This is too black-and-white! IT Support involves skills that can be developed earlier in one's career too, not just after years of unrelated work!
How Long Do IT Support Technician Employees Typically Stay in Their Roles?
On average, IT Support Technicians works in this position for 3-5 years across multiple employers.
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Marketing SpecialistLos Angeles, CA - A year ago
I did some IT support work before transitioning to marketing. It's a tough job that gets overlooked. Give them credit!
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Medical AssistantHouston, TX - A year ago
🙌 Mad respect for IT Support Technicians. They deal with more technical issues in a day than most people ever will in their entire lives!
What Is the Job Hopper Score for IT Support Technician Employees?
Moderate job changes in IT Support Technician, showing some career movement without excessive turnover.
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Technical WriterSeattle, WA - A year ago
i think IT Support Technicians should focus more on improving their technical skills for better job opportunities. Just my opinion! 💁
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QA TesterLos Angeles, CA - A year ago
IT Support Technicians must be lucky then! Earning a decent salary ultimately depends on the organization's perception of your role and responsibilities. 🙄

Career path

Path to job

Discover a IT Support Technician's areas of knowledge sorted by their majors.
Explore the list of higher education institutions that a IT Support Technician typically studied at.
Community College of the Air Force
DeVry University-Arizona

Path after job

Community

Demographics

What Is the Age and Gender Ratio of IT Support Technician Employees?
Gender ratio in IT Support Technician position: 0.86858460947011 Male and 0.13141539052989 Female. Age ratio in IT Support Technician position: 16-20: 23%, 21-30: 60%, 31-40: 12%, 41-50: 4%, 51-60: 1%, 60+: 0%. IT Support Technician position is predominantly male (86.9%) with the largest age group being 21-30 years old, followed by 16-20 years old.
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IT Support TechnicianPhiladelphia, PA - A year ago
As a female IT support tech, it's disheartening to see such a low female representation. We need to encourage more women to join the tech industry! 💔
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IT Support TechnicianSeattle, WA - A year ago
Come on, guys! Let's break those stereotypes and diversify the IT field! Age and gender shouldn't limit anyone's abilities! 💥

Workplaces

Who Are the Top Employers for IT Support Technician?
Top employers of IT Support Technician position: Amazon, Asurion, Cerner. People who work in IT Support Technician position most typically go on to work for the Amazon.
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IT Support TechnicianSeattle, WA - A year ago
I'm sorry, but who made Amazon the king of IT Support Technician positions? Let's give credit where credit is due and not solely focus on one company!
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IT Support TechnicianBoston, MA - A year ago
Ya'll can keep fighting over Amazon and Asurion while I'm over here thriving at Cerner. Different strokes for different folks, people!
Amazon
Asurion
Cerner
What Industries Does IT Support Technician Typically Have Experience In?
Industry Background: The most typical industries of IT Support Technician: Information Technology, Education, Manufacturing, Professional / Scientific / Technical, Health Care. IT Support Technician employees most likely come from a Information Technology industry background.
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IT Support TechnicianHouston, TX - A year ago
Being an IT Support Technician is like being a superhero, swooping in to save the day when technology goes haywire! 💪
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IT Support TechnicianPhiladelphia, PA - A year ago
Honestly ya'll being an IT Support Technician ain't all it's cracked up to be. Folks act like I'm their personal tech slave. 🙄

Find your job as IT Support Technician

Discussion about IT Support Technician

Want to know more about IT Support Technician position?
Share your thoughts and ideas about IT Support Technician position with others in our community.
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Is IT Support Technician a female or male dominated profession?
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Sophie Hayes3 years ago
More men than women work as an IT Support Technician.
What is the most common age of an IT Support Technician?
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Benjamin Gardner3 years ago
The typical age is 26 for an IT Support Technician.
How many years of experience do you usually have as an IT Support Technician?
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Isabella Holmes3 years ago
You probably need around 6 years to work as an IT Support Technician
Which industries does a IT Support Technician typically work in?
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Isabella Holmes3 years ago
Most typically work in the Manufacturing industry.
Do I need a degree to work as an IT Support Technician?
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Isabella Holmes3 years ago
You should be fine with No higher education
Which company employs the most people in the IT Support Technician role?
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Isabella Holmes3 years ago
Most people work for Amazon, MD Anderson Cancer Center, Asurion and Cerner
How many years do people work as an IT Support Technician before changing their role?
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Benjamin Gardner3 years ago
You should work for 4 years before considering changing to another role.
Is it frequent for people to switch companies and still work as an IT Support Technician?
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Isabella Holmes3 years ago
an IT Support Technician is not a typical job hopper, but might change companies.
What do people usually work as before switching to IT Support Technician?
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Benjamin Gardner3 years ago
Most people come from Systems Administrator, IT Technician or Technical Support roles
Working as an IT Support Technician what job titles should I consider to switch to?
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Benjamin Gardner3 years ago
Consider the following: Systems Administrator, Systems Engineer or IT Support Specialist
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