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Janitorial job

FirstService Residential jobs




Company Description

FirstService Residential is a provider of residential property management services. It oversees more than 7,000 residential and commercial associations across 21 US states and three Canadian provinces. It provides a wide variety of essential property services, from concierge through maintenance to security and more.The managed communities include condominiums and cooperatives, single-family homes, and rental and commercial properties. Career areas with the company include community services, community management, and corporate. Working for FirstService Residential, you will find opportunities for moving up the ladder, or across the continent. As a full-time associate, you will be offered a variety of benefits and perks to promote the wellbeing of you and your family.

Job Description

Position Description

Do you aim high? Are you genuinely helpful? Are you looking for a place where you can make a difference, receive ongoing support and training, and build a rewarding, long-lasting career? Then you may be a good fit for FirstService Residential, North America's foremost property management firm. We're all about our associates, and as we continue to grow, we're looking for even more quality people who share our dedication to doing what's right, improving residents' quality of life, building great relationships and truly making a difference for their clients, their colleagues and themselves. Is that you? If so, we think you should get to know us.

Job Responsibilities

Keeping buildings, facilities and restrooms in a clean and orderly condition are a priority. Perform cleaning duties such as floors, shampooing rugs, washing walls and glass, cleaning showers / restrooms and removing rubbish is imperative. Duties may include performing routine maintenance activities, notifying management of needs for repairs and cleaning debris from common areas. Maintaining a good relationship with the residents leads to a positive work environment.

Essential Duties & Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

  • Cleaning floors by sweeping, mopping, scrubbing or vacuuming per the prescribed schedule.
  • Gather and empty trash daily and per schedule.
  • Service, clean, and supply restrooms daily and per the schedule.
  • Clean and polish furniture fixtures.
  • Clean low level windows, glass partitions and mirrors.
  • Dust furniture, walls, machines and equipment.
  • Mix water and detergent in containers to prepare cleaning solutions according to specifications.
  • Clean and polish furniture and fixtures.
  • Notify Facility Manager concerning the need or major repair or additions in the common area and file appropriate work order.
  • Complete appropriate requisition for supplies and equipment as needed for cleaning and maintenance duties.
  • Setup, arrange and remove decorations, tables, chairs, to prepare facilities for events such as board meetings.
  • Attend maintenance cart in common areas at all times. Please store cart out of site while on breaks.
  • Ensure all safety precautions are followed while performing work.
  • Be courteous and pleasant to residents, co-workers and vendors at all times.
  • Perform related duties and responsibilities as required.
  • Additional Duties & Responsibilities

  • Practice and adhere to FirstService Residential Global Service Standards.
  • Conduct business at all times with the highest standards of personal, professional and ethical conduct.
  • Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
  • May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
  • Ensure all safety precautions are followed while performing the work.
  • Follow all policies and Standard Operating Procedures as instructed by Management.
  • Perform any range of special projects, tasks and other related duties as assigned.
  • Supervisory Responsibility

  • N/a
  • Education & Experience

  • One year of experience of janitorial, housekeeping or custodial work.
  • High School Diploma or GED.
  • Tools & Equipment Used

  • Cleaning equipment
  • May require use of ladder
  • General maintenance tools if needed
  • Physical Requirements / Working Environment

    The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Able to lift objects weighing up to 30 pounds
  • Position will work in outdoor and indoor environment
  • Bending, stretching, squatting motions included
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.


  • None
  • Disclaimer

    The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

    Estimated annual salary


    • Plan and prepare employee work schedules.
    • Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
    • Inspect work performed to ensure that it meets specifications and established standards.
    • Perform or assist with cleaning duties as necessary.


    • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
    • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
    • SpeakingTalking to others to convey information effectively.
    • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.


    • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
    • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
    • Personnel and Human ResourcesKnowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
    • Education and TrainingKnowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

    FirstService Residential


    Company - Private




    $500M to $1B


    Multiple locations


    Real Estate Firms
    Real Estate Agencies & Brokerages Firms




    Chuck M. Fallon

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