Team

Professional experience

Years of experience

See how many years of experience JCPenney employees have under their belts from previous professional endeavours.

Top 5 previous employers

Explore the most frequent companies JCPenney employees worked at prior to joining JCPenney.
Retail - Clothing, Retail - General Merchandise
Large size
Nonstore Retailers, Retail - General Merchandise
Large size

Industries

Check out all the different industries JCPenney employees have experience in.

Size of previous employers

Examine the size of the companies JCPenney employees worked at prior to joining JCPenney.

Educational background

Fields of study

Discover which fields JCPenney employees studied, grouped by type of degree.

Top educational institutions

See which colleges and universities JCPenney employees attended.
Texas A&M University-Texarkana
Texas Tech University

Employee data

Length of employment

See how many years an employee typically spends working for JCPenney.

Age

Age distribution at JCPenney.

Gender ratio

See gender distribution at JCPenney.
GenderRatio
female58%
male42%

Top job titles

These are the top job titles at JCPenney.

Career advancement

Climb up the career ladder

How are the chances of advancing your career at JCPenney relative to the time in a position.
Medium
Years in positionPercentage who advanced
<120.3%
136.3%
219.6%
37.4%
4+16.3%

Top 5 future employers

See the list of companies most JCPenney employees moved on to.
Nonstore Retailers, Retail - General Merchandise
Large size
Retail Trade
Large size
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Summary

Company information

History

Headquartered in Plano, Texas, JCPenney Company, Inc. is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. Most JCPenney stores are located in suburban shopping malls. The company has also beSee more

Address

Multiple locations

Size

Large

Founded

1902

Type

Company - Public

Revenue

Over $10B

Industry

Nonstore Retailers, Retail - General Merchandise

Departments

Get a breakdown of the various departments at JCPenney, sorted by size.
FieldRatio
other occupation24.2%
Retail14.5%
Management - Other8.2%
General and Operations Managers7.8%
Designers7.5%
Customer Service7.3%
Personal Care & Services6.1%
Show more

Similar companies

Discover companies that are similar to JCPenney.
Non Classified
Large size
Nonstore Retailers, Retail - General Merchandise
Large size
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Jobs

Job openings

Job Filters

Sephora Beauty AdvisorJ. C. PenneyJensen Beach, FL
J. C. Penney - Treasure Coast Sq 3382 NW Federal Hwy [Retail Sales] As a Sephora Beauty Advisor at J.C. Penney, you'll: Proactively approach clients in a friendly manner to determine how to provide a rewarding client experience; Seek out and absorb...Read more
Asset Protection AssociateJ. C. PenneyGreendale, WI
J. C. Penney - Southridge Shpg Cntr 5350 S 76th St [Security / Loss Prevention] As an Asset Protection Associate at J.C. Penney, you'll: Aid Store Management to communicate current shrinkage and safety topics; Observe customer’s and contractor’s (CCTV...Read more
Operations AssociateJ. C. PenneyLake Jackson, TX
J. C. Penney - Brazos Mall 100 Hwy 332 W Ste 1260 [Retail Associate / Stocker / Team Member] As an Operations Associate at J.C. Penney, you'll: Create an outstanding customer experience by performing operations functions within the store; Change ticket...Read more
J. C. Penney - Quakerbridge Mall 500 Quaker Bridge Mall [Department Manager / Inventory Supervisor] As a Merchandise Supervisor at J.C. Penney, you'll: Supervise and engage a team of Fine Jewelry associates to deliver an amazing shopping experience; Be...Read more
Omnichannel AssociateJ. C. PenneyGlendale, AZ
J. C. Penney - Arrowhead Towne Ctr 7750 W Arrowhead Towne Center [Stocker / Receiver / Team Member] As an Omnichannel Associate at J.C. Penney, you'll: Greet and assist customers in finding products, delivering outstanding customer service; Demonstrate...Read more
Home Commission AssociateJ. C. PenneySpokane, WA
J. C. Penney - Northtown Mall 4730 N Division St [Retail Sales / Team Member] As a Home Sales Associate at J.C. Penney, you'll: Engage, determine needs, and help customers make decisions about desired product; Inform customers of key product attributes to...Read more
Specialty AssistantJ. C. PenneyWestland, MI
J. C. Penney - Westland Shopg Cntr 35000 W Warren Rd [Retail Associate / Stocker / Team Member] As a Specialty Assistant at J.C. Penney, you'll: Inform customers of key product attributes and care/protection plans to generate interest and suggests...Read more
Salon ReceptionistJ. C. PenneyAustin, TX
J. C. Penney - Barton Creek Sq 2901 S Capitol Of Texas Hwy [Host / Greeter / Scheduler] As a Salon Receptionist at J.C. Penney, you'll: Offer additional styling services and product benefits to become salon destination of choice; Display expertise and...Read more
Sephora ManagerJ. C. PenneyDistrict Heights, MD
J. C. Penney - JobID: 7122165 [Department Manager] As a Sephora Manager at J.C. Penney, you'll: Lead your team and analyze business performance; Empower your team to take control and make good decisions; Provide direction to supporting teams to ensure the...Read more
WA2 Sr Detail AssistantJ. C. PenneyColumbus, OH
J. C. Penney - 5555 Scarborough Blvd 5555 Scarborough Blvd [Warehouse Associate / Material Handler] As a Warehouse Associate at J.C. Penney, you'll: Verify data to ensure completeness and correctness; Review files, records and other documentation to obtain...Read more
Operations SupervisorJ. C. PenneyNewark, CA
J. C. Penney - Newpark Mall 500 Newpark Mall [Department Manager / Store Supervisor] As an Operations Supervisor at J.C. Penney, you'll: Approach clients in a friendly manner to determine how they can help find products or demonstrate services; Provide...Read more
Merchandise Handling AssociateJ. C. PenneyHurst, TX
J. C. Penney - North East Mall 1101 Melbourne Dr Ste 5000 [Stocker / Receiver / Team Member] As a Merchandise Handling Associate at J.C. Penney, you'll: Lead all shipping/receiving and merchandise prep processes; Contribute in the merchandise handling/door...Read more
MaintenanceJ. C. PenneyLenexa, KS
J. C. Penney - 16000 W 107th St [Handyman] As a Maintenance Associate at J.C. Penney, you'll: Maintain building, office, etc., in a sanitary, clean, safe and orderly condition; Sweep, mop, scrub, vacuum, dust, polish; Collect and dispose of rubbish and...Read more
WA1 Gen WarehouseJ. C. PenneyReno, NV
J. C. Penney - 11111 Stead Blvd [Warehouse Associate / Material Handler] As a Warehouse Associate at J.C. Penney, you'll: Check and inspect cartons to reflect accurate quantity and condition for further processing; Check, inspect, and log data into the...Read more
Cash Counting AssociateJ. C. PenneyClarksville, TN
J. C. Penney - Governors Sq 2801 Guthrie Hwy Ste 500 [Head Cashier / Retail Associate] As a Cash Counting Associate at J.C. Penney, you'll: Assist in duties of counting cash; Support the operational duties of replenishment and pricing & signing; Keep track...Read more
J. C. Penney - University Park Mall 6501 N Grape Rd [Retail Sales / Store Associate / Team Member] As a Fine Jewelry Associate at J.C. Penney, you'll: Be the resident guru around all things Fine Jewelry in the entire store; Educate the customer on how your...Read more
Customer Experience AssociateJ. C. PenneyHurst, TX
J. C. Penney - North East Mall 1101 Melbourne Dr Ste 5000 [Retail Associate / Stocker / Team Member] As a Customer Experience Associate at J.C. Penney, you'll: Create and maintain clear and visually appealing merchandise statement; Completing floor moves...Read more
SEASONAL Warehouse General 2J. C. PenneyManchester, CT
J. C. Penney - 1339 Tolland Tpk [Warehouse Associate / Material Handler] As a Warehouse Associate at J.C. Penney, you'll: Check and inspect cartons to reflect accurate quantity and condition for further processing; Check, inspect, and log data into the...Read more
WA2 Mech StockhandlerJ. C. PenneyForest Park, GA
J. C. Penney - 120 Penney Rd [Warehouse Associate / Material Handler] As a Stockhandler at J.C. Penney, you'll: Use mechanized material handling equipment, to include forklift and cherry picker, to move merchandise and materials; Load, unload, and be...Read more
Pricing & Signing AssociateJ. C. PenneyHurst, TX
J. C. Penney - North East Mall 1101 Melbourne Dr Ste 5000 [Retail Associate / Stocker / Team Member] As a Signing Associate at J.C. Penney, you'll: Contribute in the promotional pricing and signing process and achieves productivity targets; Contribute in...Read more
Hair Stylist - Hawthorn CtrJ.C. PenneyVernon Hills, IL
Hair Stylist - Hawthorn Ctr Location: - Job ID: 1095111 Salon Professionals Job Type: Full-Time Date Updated: Mar 6, 2021 General Description At The Salon by InStyle & jcp salon, we strive to unlock the potential of America’s top salon professionals...Read more
Customer Experience Supervisor I - Tempe Marketplace Location: - Job ID: 1104486 Store Hourly Positions Job Type: Full-Time Date Updated: Jul 5, 2021 General Description General Description: As the Customer Experience Supervisor I – You are accountable for...Read more
Director, Inclusion & Diversity - Human Resources Location: - Job ID: 1104322 Corporate Positions Human Resources Job Type: Full-Time Date Updated: Jul 8, 2021 Director, Inclusion & Diversity - Human Resources The Director of Inclusion & Diversity will...Read more
Salon Manger, Matteson, ILJ.C. PenneyMatteson, IL
Salon Manger, Matteson, IL Location: - Job ID: 1105214 Salon Professionals Job Type: Full-Time Date Updated: Jul 8, 2021 Do you like leading a team and watching them excel? Do you enjoy knowing your business inside and out? Do you like interacting with...Read more
General Manager - Flowood, MSJ.C. PenneyFlowood, MS
General Manager - Flowood, MS Location: - Job ID: 1105143 Store Salaried Positions Job Type: Full-Time Date Updated: Jul 13, 2021 At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families...Read more
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500+ more jobs
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Q&A about JCPenney

Learn what others have to say about this company or join the discussion by contributing a question or an answer.
Ask a question
Q: What’s the stock symbol of JCPenney?
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A: JCP.
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Q: how old do you have to be to work at JCPenney?
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Q: are you eligible for benefits straight away after being hired?
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Q: What’s the gender distribution at JCPenney?
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A: 58.0% female, 42.0% male.
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Q: When was JCPenney founded?
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A: 1902.
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Q: What industry does JCPenney belong to?
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A: Retail.
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Q: What’s JCPenney’s yearly revenue?
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A: over $10b
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Q: what are the chances of career advancement at JCPenney?
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A: medium.
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Q: What’s the average length of tenure at JCPenney?
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A: Typically 4-8 year(s).
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Q: What size of companies did JCPenney employees used to work for?
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A: Most worked for large businesses before.
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Q: Top future employers of JCPenney employees?
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A: these companies Kohl's, Lowe's, Macy's, Self Employed, Sephora, Target, Ulta Beauty, Walmart
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Q: Who are the top previous employers of JCPenney employees?
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A: Dillard's, Kohl's, Macy's, Neiman Marcus, Sears Holdings Corp., Target, The Home Depot, Walmart.
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Q: What’s the average age at JCPenney?
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A: 21-30.
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Q: Where did most of JCPenney employees go to school?
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A: Texas A&M University-Texarkana, Texas Tech University, The University of Texas at Austin, University of North Texas, University of Phoenix-Utah.
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Q: they accept people without college degrees at JCPenney?
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Q: do they hire felons at JCPenney?
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Q: did you work at a big company before JCPenney?
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Q: How many vacation days?
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Reviews

Get the scoop on what others who have experience with this company think of working there. Have some insight? Join the conversation and help other job seekers by leaving a review.
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My life in the retail arena. Customer Service 1994 to 1996 Customer counter.

5.0
Stock room, merchandise Records, Some accounting, Sales in the Fine Jewelry Dept - Anderson, SC - July 2021
I started in the stockroom at JC Penney in 1971. Then from there, I was a clerk in Merchandise records, where I would reorder Merchandise as needed. I helped out in the accounting department as needed. Then I went into sales in the fine jewelry dept. 1994 to 1996, UPS front desk customer counter clerk. 1996 to 2008 I went into Management as an Operations management specialist.
Ratings
5/5
Salary & Benefits
5/5
Professional Growth
5/5
Work-Life balance
5/5
Recognition & Support
5/5
Job Security
5/5
Culture & Values
Pros
Just happy to have a job
Cons
Sales at the Fine Jewelry department was commission sales. Which you had to be driven

Great overnight team

4.7
Replenishment Associate - Newark, DE - July 2021
Loved my supervisor fun people to work with. Safe environment. Very pleased to have worked with great people overnight.
Ratings
4/5
Salary & Benefits
5/5
Professional Growth
5/5
Work-Life balance
5/5
Recognition & Support
4/5
Job Security
5/5
Culture & Values
Pros
Great discounts
Cons
I don't work there anymore that's the cons

Great opportunity to work

4.0
El Paso, TX - July 2021
I liked to work at Jc Penney. It was my first work and the staff members and managers were great obviously with some exceptions but overall great. My team supported me and were amazing hard-working people. Great place to start.
Ratings
3/5
Salary & Benefits
4/5
Professional Growth
4/5
Work-Life balance
5/5
Recognition & Support
4/5
Job Security
4/5
Culture & Values
Pros
Friendly office, celebrating birthdays and holidays
Cons
Not flexible schedule

Great Pay and Benefits if you can handle the degrading management

1.8
Specialty Supervisor - Plattsburgh, NY - July 2021
I loved my position, running 3 departments was busy every single day and I loved the constant need for something to be done. What I didn’t like was being talked about to associates by management like I wasn’t cut out for the job or that “the women in the place should just take orders and keep their mouths shut”. I make an “anonymous” call into HR and the GM gets not a single warning or any kind of backlash for speaking like that about the women managers he has under him who bust their butts every day for the company!! I was so irate I quit even though I absolutely loved my position. It was with a heavy heart that I left behind all the other associates and managers that would continue to have to put up with that =( No one should ever have to hear that they’re superior is speaking so poorly about the people that show up every day and do everything they can to make the experience exceptional for customers and also the associates who work under them. Respect goes such a long way.
Ratings
4/5
Salary & Benefits
3/5
Professional Growth
1/5
Work-Life balance
1/5
Recognition & Support
1/5
Job Security
1/5
Culture & Values
Pros
Great Pay & Benefits
Cons
HR has policies in place to protect people but then doesn’t utilize them when needed most

Assist in making sure clothes are in correct order and sizes

5.0
Retail Assistant - Brea, CA - July 2021
I am pleasant work to with, making sure the tasks on done correctly. Assisting customers, if they question I direct to customer service
Ratings
5/5
Salary & Benefits
5/5
Professional Growth
5/5
Work-Life balance
5/5
Recognition & Support
5/5
Job Security
5/5
Culture & Values
Pros
Christmas dinner
Cons
Parking problem

Local Store is great, but corporation not so much

3.8
Retail Sales Associate - Mentor, OH - July 2021
I needed a part-time job to supplement Social Security. I had never worked retail, but thought it might be fun for a while. It was. Our local store management and associates were wonderful, fun, supportive, and encouraging. Holidays were pretty intense, but staff was very helpful. Eventually I took a commision position selling mattresses and custom window treatments, as well as premade curtains and shades. I absolutely loved helping customers find attractive and affordable options to decorate their homes. However, when the company was sold at the end of 2020, the new owners offered me my same position at the same base rate, which was far below similar position, and without commission. So I opted not to sign on with the new corporation.
Ratings
2/5
Salary & Benefits
3/5
Professional Growth
4/5
Work-Life balance
5/5
Recognition & Support
5/5
Job Security
4/5
Culture & Values
Pros
Wonderful co-workers at my store, opportunity to work in different departments
Cons
Terrible pay, corporation out of touch with marketplace, no store input into buying decisions

Workplace

2.2
Sales Associate - Valley Stream, NY - June 2021
I worked there from the age 18-23. I enjoyed the staff but the work was exhausted. The only thing I dislike was the late hours. We couldn’t leave until all dept. are cleaned
Ratings
2/5
Salary & Benefits
2/5
Professional Growth
2/5
Work-Life balance
2/5
Recognition & Support
2/5
Job Security
3/5
Culture & Values
Pros
I like the discount
Cons
Very busy. Long hours. not enough staff we always leave late from restocking

Nice company to work for, there's alot of opportunity to move up

3.0
Hairstylist - Youngstown, OH - June 2021
It was an alright job I started as a junior stylist the only thing I really didn't like was having to run the front desk and schedule appointments
Ratings
3/5
Salary & Benefits
3/5
Professional Growth
3/5
Work-Life balance
3/5
Recognition & Support
3/5
Job Security
3/5
Culture & Values
Pros
Good benefits if you can work full time
Cons
Sometimes wouldn't get to take a break if over scheduled

Great management

4.2
Customer Service - Hermitage, PA - June 2021
I really live the management team at JCPenny, Hermitage PA. Great to work for, everyone is like family, supportive and encouraging. Not to mention fun!!
Ratings
3/5
Salary & Benefits
3/5
Professional Growth
5/5
Work-Life balance
5/5
Recognition & Support
5/5
Job Security
4/5
Culture & Values
Pros
Friendly and accommodating with time off for school
Cons
Its a 45 min drive for me

Production was great

5.0
Supervisor shor - Jonesboro, AR - June 2021
Great company to work with and good benefits. Love the work hours and great experience. Moving up in Supervisor was easy.
Ratings
5/5
Salary & Benefits
5/5
Professional Growth
5/5
Work-Life balance
5/5
Recognition & Support
5/5
Job Security
5/5
Culture & Values
Pros
Friendly and family work place.
Cons
The parking was the worst.

Great work place

5.0
Supervisor Manager - Jonesboro, AR - June 2021
Great company to work for. Learn alot on computer and scheduling also good customers service. Did pricing, Supervisors over women dept children also shoe and pricing.
Ratings
5/5
Salary & Benefits
5/5
Professional Growth
5/5
Work-Life balance
5/5
Recognition & Support
5/5
Job Security
5/5
Culture & Values
Pros
Friendly work place and it was like family
Cons
Got new CEO when to heck.

Stressful!!!!!

1.0
June 2021
Job eats Management. Management is replaced every year, and therefore a team is never developed. No team, no rope to tie a store together to firm a bond go succeed.
Ratings
1/5
Salary & Benefits
1/5
Professional Growth
1/5
Work-Life balance
1/5
Recognition & Support
1/5
Job Security
1/5
Culture & Values
Pros
Having a place to work.
Cons
Very stressful. No appreciation. No recognition for good. Only recognition for the bad.

Nice job. Simple to do.

3.0
Sales Support - Schaumburg, IL - May 2021
Flexible, part time work. Can re arrange schedules. Good Supervisors. Willing to work with us. Approachable Supervisors.
Ratings
3/5
Salary & Benefits
3/5
Professional Growth
3/5
Work-Life balance
3/5
Recognition & Support
3/5
Job Security
3/5
Culture & Values
Pros
Flexible. Leave considerations met.
Cons
Minimal pay.

It was a pretty laid back workplace

2.7
May 2021
I would operate the cashier and customer service as well. Thw workplace environment was okay but the management wasnt as good.
Ratings
2/5
Salary & Benefits
3/5
Professional Growth
3/5
Work-Life balance
2/5
Recognition & Support
3/5
Job Security
3/5
Culture & Values
Pros
Friendly coworkers
Cons
Management wasnt good

Do not Work Here

1.0
Salon Receptionist - Lake City, FL - April 2021
The company in general does not look after its employees. The equipment is old and crashes often. Makes working awful.
Ratings
1/5
Salary & Benefits
1/5
Professional Growth
1/5
Work-Life balance
1/5
Recognition & Support
1/5
Job Security
1/5
Culture & Values
Pros
employee discount is the only perk.
Cons
Bad working environment. You will do work for other departments due to favoritism of other depts.

Fun and productive place to work, supporting management and staff

4.7
Sales Associate - Cape Girardeau, MO - April 2021
I loved working there. The pay was very low, but overall a great place to work. Everyone is a team player there.
Ratings
3/5
Salary & Benefits
5/5
Professional Growth
5/5
Work-Life balance
5/5
Recognition & Support
5/5
Job Security
5/5
Culture & Values
Pros
Fun retail environment
Cons
Low wages

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Isabella Holmes Career Advocate
Isabella Holmes
Career Advocate
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