3.2
188 ratings
3.1
Salary & Benefits
2.9
Professional growth
3.5
Work-Life balance
3.2
Recognition & Support
3.3
Culture & Values
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Team

Professional experience

Years of experience

See how many years of experience JCPenney employees have under their belts from previous professional endeavours.

Top 5 previous employers

Explore the most frequent companies JCPenney employees worked at prior to joining JCPenney.
Retail - Clothing, Retail - General Merchandise
Large size
Nonstore Retailers, Retail - General Merchandise
Large size

Industries

Check out all the different industries JCPenney employees have experience in.

Size of previous employers

Examine the size of the companies JCPenney employees worked at prior to joining JCPenney.

Educational background

Fields of study

Discover which fields JCPenney employees studied, grouped by type of degree.

Top educational institutions

See which colleges and universities JCPenney employees attended.
Texas A&M University-Texarkana
Texas Tech University

Employee data

Length of employment

See how many years an employee typically spends working for JCPenney.

Age

Age distribution at JCPenney.

Gender ratio

See gender distribution at JCPenney.
GenderRatio
female58%
male42%

Top job titles

These are the top job titles at JCPenney.

Career advancement

Climb up the career ladder

How are the chances of advancing your career at JCPenney relative to the time in a position.
Medium
Years in positionPercentage who advanced
<120.3%
136.3%
219.6%
37.4%
4+16.3%

Top 5 future employers

See the list of companies most JCPenney employees moved on to.
Nonstore Retailers, Retail - General Merchandise
Large size
Retail Trade
Large size
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Summary

Company information

History

Headquartered in Plano, Texas, JCPenney Company, Inc. is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. Most JCPenney stores are located in suburban shopping malls. The company has also beSee more

Address

Multiple locations

Size

Large

Founded

1902

Type

Company - Public

Revenue

Over $10B

Industry

Nonstore Retailers, Retail - General Merchandise

Departments

Get a breakdown of the various departments at JCPenney, sorted by size.
FieldRatio
other occupation24.2%
Retail14.5%
Management - Other8.2%
General and Operations Managers7.8%
Designers7.5%
Customer Service7.3%
Personal Care & Services6.1%
Show more

Similar companies

Discover companies that are similar to JCPenney.
Non Classified
Large size
Nonstore Retailers, Retail - General Merchandise
Large size
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Jobs

Job openings

Job Filters

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Cashier - Layton Hills MallJC PenneyLayton, UT
Cashier - Layton Hills Mall Location: Layton, UT, United States - Layton Hills Mall 1050 Layton Hills Mall Job ID: 1097232 Store Hourly Positions Job Type: Part-Time Date Updated: Nov 29, 2021 General Description As a Cashier you are accountable for the...Read more
The Brand and Social Media Strategy Sr. Director will be responsible for defining and building the master brand strategy for JCPenney, managing a portfolio of owned and national brands, leading events and partnerships and driving the strategy and execution...Read more
Sales AssociateJCPenneyConcord, CA
Fine Jewelry Commission Sales Associate - Sun Valley Mall Location:Concord, CA, United States (-Sun Valley Mall 484 Sun Valley Mall Job ID:1102393 Store Hourly Positions Commission Job Type:Part-Time Date Updated:Nov 15, 2021 General Description Your role...Read more
Salon Receptionist - Willowbrook MallLocation:Houston, TX, United States (-Willowbrook Mall 7925 FM 1960 Rd Ste 7000Job ID:1098133Salon ProfessionalsJob Type:Full-TimeDate Updated:Aug 31, 2021General DescriptionAt The Salon by InStyle & jcp salon, we...Read more
Operations Associate - Mall Of Louisiana Location:Baton Rouge, LA, United States (-Mall Of Louisiana 6201 Bluebonnet Blvd Job ID:1097497 Store Hourly Positions Job Type:Part-Time Date Updated:Nov 29, 2021 General Description TheOperations Associate'srole...Read more
Senior Financial AnalystJCPenneyGarland, TX
Financial Planning Senior Analyst - Merch Finance or Stores The Financial Planning Senior Analyst will be an asset to our finance organization support different operational client groups, the position will provide exposure in areas such as capital...Read more
Supply Chain Operations Manager - Columbus, OH (2nd Shift, 3pm EST Start) Primary Responsibilities Leads the department Associates by creating/sharing a common vision/direction and an understanding of the organization’s strategy. Communicates and works...Read more
General ManagerJCPenneyGardendale, TX
At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be...Read more
Supply Chain Supervisor - Columbus (2nd Shift, 3pm EST start) Coach activities in assigned functional area with the objective of providing an effective and efficient operation. Responsible for productivity, accuracy, and overall performance of team members...Read more
Senior QA Engineer - End to End Testing, Digital EngineeringWe are looking for an experienced Senior QA Engineer to join our End To End Testing team, In this role, primary responsibility will be to drive manual and automation test strategy for various...Read more
Custodial Associate - Conway Towne Center Location: Conway, AR, United States - Conway Towne Center 201 Skyline Dr Ste 7 Job ID: 1093188 Store Hourly Positions Job Type: Part-Time Date Updated: May 13, 2021 General Description As the Custodial Associate...Read more
Sephora Beauty Advisor - Plaza Del Sol Location: Del Rio, TX, United States - Plaza Del Sol 2209 Veterans Blvd Job ID: 1100203 Sephora Inside JCPenney Job Type: Part-Time Date Updated: Nov 29, 2021 General Description The Sephora Beauty Advisor is...Read more
SEASONAL - General Warehouse 1 Location: Reno, NV, United States - 11111 Stead Blvd Job ID: 1085519 Distribution/Supply Chain-Hrly Job Type: Part-Time Pay Range: $13.50 - $21.00 Date Updated: Aug 27, 2021 General Description JCPenney Logistics and...Read more
General Description At The Salon by InStyle & jcp salon, we strive to unlock the potential of America's top salon professionals, creating an unparalleled experience for our clients today, tomorrow and for life. Each and every day, we exude passion...Read more
Seasonal Fine Jewelry Commission AssociateLocation:Roseville, MI, United States (-31510 Gratiot AveJob ID:1105811Store Hourly PositionsJob Type:Part-TimeDate Updated:Nov 16, 2021General DescriptionThe Seasonal Commission Associate in Fine Jewelrys role is...Read more
Sales Floor Associate - Concord Mall Location: Elkhart, IN, United States - Concord Mall 3701 S Main St (us 33) Job ID: 1100836 Store Hourly Positions Job Type: Full-Time Date Updated: Jul 20, 2021 General Description Do you enjoy making things happen...Read more
Asset Protection Associate - Ridgmar MallLocation:Fort Worth, TX, United States (-Ridgmar Mall 1900 Green Oaks RdJob ID:1099475Store Hourly PositionsJob Type:Part-TimeDate Updated:Jun 8, 2021General DescriptionPrimary Responsibilities: Supports Shrinkage...Read more
General Description Position:Warehouse Associate 2Job Function:Unisort (Pallet Build)Shift:1st Shift: Tues - Sat; 6:30AM - 3:00PM2nd Shift: Sun - Thu 4:00PM - 12:30AMDepartmentPosition will be cross trained in Bombay, GOH Sort, Processing (Detail Check...Read more
Warehouse Associate 2 (Sr Detail Assistant) Location: Cedar Hill, TX, United States - 1650 S Hwy 67 Job ID: 1084590 Distribution/Supply Chain-Hrly Job Type: Full-Time Date Updated: Sep 10, 2021 General Description The Warehouse Associate 2 (Sr Detail...Read more
Inventory Accuracy Assistant- Burnsville S/C Location: Burnsville, MN, United States - Burnsville S/C 14301 Burnhaven Dr Job ID: 1107510 Store Hourly Positions Job Type: Full-Time Date Updated: Sep 29, 2021 General Description Responsibilities * Customer...Read more
Omnichannel Associate - Riverdale Center Location: Riverdale, UT, United States - Riverdale Center 4185 Riverdale Rd Job ID: 1101630 Store Hourly Positions Job Type: Part-Time Date Updated: Nov 29, 2021 General Description As the Omnichannel Associate you...Read more
Home Commission Associate - Southpark Center Location: Strongsville, OH, United States - Southpark Center 17177 Royalton Rd Box 3 Job ID: 1092991 Store Hourly Positions Job Type: Part-Time Date Updated: Dec 18, 2021 General Description As a commission...Read more
WA2 Gen WarehouseJC PenneyColumbus, OH
WA2 Gen Warehouse Location: Columbus, OH, United States - 2525 Park Crescent Dr Job ID: 1079011 Distribution/Supply Chain-Hrly Job Type: Full-Time Date Updated: Jul 29, 2021 General Description Position: Warehouse Associate 2 Job Function: Unisort (Pallet...Read more
Sales Floor Assistant - Oak View Mall Location: - Job ID: 1103611 Store Hourly Positions Job Type: Full-Time Date Updated: Jul 29, 2021 General Description As the Sales Floor Assistant, you are accountable for driving customer service to achieve profitable...Read more
Omnichannel Associate - Del Amo Center Location: Torrance, CA, United States - Del Amo Center 21840 S Hawthorne Blvd Job ID: 1101888 Store Hourly Positions Job Type: Part-Time Date Updated: Nov 29, 2021 General Description As the Omnichannel Associate you...Read more
Show more jobs
500+ more jobs
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Q&A about JCPenney

Learn what others have to say about this company or join the discussion by contributing a question or an answer.
Ask a question
Q: What’s the stock symbol of JCPenney?
10
A: JCP.
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Q: how old do you have to be to work at JCPenney?
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Q: What’s the average length of tenure at JCPenney?
01
A: Typically 4-8 year(s).
01
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Q: What size of companies did JCPenney employees used to work for?
01
A: Most worked for large businesses before.
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Q: Top future employers of JCPenney employees?
01
A: these companies Kohl's, Lowe's, Macy's, Self Employed, Sephora, Target, Ulta Beauty, Walmart
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Q: Who are the top previous employers of JCPenney employees?
01
A: Dillard's, Kohl's, Macy's, Neiman Marcus, Sears Holdings Corp., Target, The Home Depot, Walmart.
01
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Q: What’s the average age at JCPenney?
01
A: 21-30.
01
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Q: Where did most of JCPenney employees go to school?
01
A: Texas A&M University-Texarkana, Texas Tech University, The University of Texas at Austin, University of North Texas, University of Phoenix-Utah.
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Q: they accept people without college degrees at JCPenney?
01
A: Yes
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Q: What’s the gender distribution at JCPenney?
00
A: 58.0% female, 42.0% male.
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Q: When was JCPenney founded?
00
A: 1902.
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Q: What industry does JCPenney belong to?
00
A: Retail.
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Q: What’s JCPenney’s yearly revenue?
00
A: over $10b
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Q: what are the chances of career advancement at JCPenney?
00
A: medium.
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Reviews

3.2
188 ratings
3.1
Salary & Benefits
2.9
Professional growth
3.5
Work-Life balance
3.2
Recognition & Support
3.3
Culture & Values
Get the scoop on what others who have experience with this company think of working there. Have some insight? Join the conversation and help other job seekers by leaving a review.
Add review

Penneys is unfair

1.0
associate - December 12, 2021
They send you home before your shift ends, assistant managers will ask you to move to different departments on a whim, you have to beg for more hours and the pay is low.
Ratings
1/5
Salary & Benefits
1/5
Professional Growth
1/5
Work-Life balance
1/5
Recognition & Support
1/5
Culture & Values
Pros
not too many
Cons
Submitted above

Great Company

5.0
Customer Service Assistant Manager - Matteson, IL - November 18, 2021
I started in 4/1990, in the catalog department, a lot of things to do. Worked until 1998 when they closed this location.
Ratings
5/5
Salary & Benefits
5/5
Professional Growth
5/5
Work-Life balance
5/5
Recognition & Support
5/5
Culture & Values
Pros
Great work and family balance
Cons
Strict qualifications for insurance only young and healthy employees could get insured

Supportive colleagues

5.0
Saleperson - Gretna, LA - November 4, 2021
I love working with my coworker there at JCPenney. I also enjoy working with the customers as well. Keeping the customer happy was my gold as well as doing my best at my job. The supervisor was very helpful in my training and my coworkers were the best to be working with in the store. It was my goal to always do more than what was required of me. It was a pleasure to be in that atmosphere at JCPenney.
Ratings
5/5
Salary & Benefits
5/5
Professional Growth
5/5
Work-Life balance
5/5
Recognition & Support
5/5
Culture & Values
Pros
Friendly, birthday parties
Cons
No cons to be so

Productive work environment. Everybody is always on the go!

3.6
Quad Leader - September 23, 2021
A good place to work for people looking to enhance their customer service careers. JCPenney definitely shaped me for the better to what I had envisioned as a customer support professional. Mentors are always willing to go above and beyond to ensure employees feel appreciated for everything they do on a daily basis.
Ratings
3/5
Salary & Benefits
4/5
Professional Growth
3/5
Work-Life balance
4/5
Recognition & Support
4/5
Culture & Values
Pros
Friendly work environment.
Cons
Promotion of employees does seem really slow.

Can't be late

4.2
Inbound Customer Service Representative - July 28, 2021
This was the only job I ever had that mark you late for ONE minute no matter what so always be on time
Ratings
4/5
Salary & Benefits
5/5
Professional Growth
4/5
Work-Life balance
5/5
Recognition & Support
3/5
Culture & Values
Pros
Great benefits
Cons
one minute and your considered late

My life in the retail arena. Customer Service 1994 to 1996 Customer counter.

5.0
Stock room, merchandise Records, Some accounting, Sales in the Fine Jewelry Dept - Anderson, SC - July 22, 2021
I started in the stockroom at JC Penney in 1971. Then from there, I was a clerk in Merchandise records, where I would reorder Merchandise as needed. I helped out in the accounting department as needed. Then I went into sales in the fine jewelry dept. 1994 to 1996, UPS front desk customer counter clerk. 1996 to 2008 I went into Management as an Operations management specialist.
Ratings
5/5
Salary & Benefits
5/5
Professional Growth
5/5
Work-Life balance
5/5
Recognition & Support
5/5
Culture & Values
Pros
Just happy to have a job
Cons
Sales at the Fine Jewelry department was commission sales. Which you had to be driven

Great overnight team

4.8
Replenishment Associate - Newark, DE - July 20, 2021
Loved my supervisor fun people to work with. Safe environment. Very pleased to have worked with great people overnight.
Ratings
4/5
Salary & Benefits
5/5
Professional Growth
5/5
Work-Life balance
5/5
Recognition & Support
5/5
Culture & Values
Pros
Great discounts
Cons
I don't work there anymore that's the cons

Great opportunity to work

4.0
El Paso, TX - July 16, 2021
I liked to work at Jc Penney. It was my first work and the staff members and managers were great obviously with some exceptions but overall great. My team supported me and were amazing hard-working people. Great place to start.
Ratings
3/5
Salary & Benefits
4/5
Professional Growth
4/5
Work-Life balance
5/5
Recognition & Support
4/5
Culture & Values
Pros
Friendly office, celebrating birthdays and holidays
Cons
Not flexible schedule

Great Pay and Benefits if you can handle the degrading management

2.0
Specialty Supervisor - Plattsburgh, NY - July 9, 2021
I loved my position, running 3 departments was busy every single day and I loved the constant need for something to be done. What I didn’t like was being talked about to associates by management like I wasn’t cut out for the job or that “the women in the place should just take orders and keep their mouths shut”. I make an “anonymous” call into HR and the GM gets not a single warning or any kind of backlash for speaking like that about the women managers he has under him who bust their butts every day for the company!! I was so irate I quit even though I absolutely loved my position. It was with a heavy heart that I left behind all the other associates and managers that would continue to have to put up with that =( No one should ever have to hear that they’re superior is speaking so poorly about the people that show up every day and do everything they can to make the experience exceptional for customers and also the associates who work under them. Respect goes such a long way.
Ratings
4/5
Salary & Benefits
3/5
Professional Growth
1/5
Work-Life balance
1/5
Recognition & Support
1/5
Culture & Values
Pros
Great Pay & Benefits
Cons
HR has policies in place to protect people but then doesn’t utilize them when needed most

Assist in making sure clothes are in correct order and sizes

5.0
Retail Assistant - Brea, CA - July 7, 2021
I am pleasant work to with, making sure the tasks on done correctly. Assisting customers, if they question I direct to customer service
Ratings
5/5
Salary & Benefits
5/5
Professional Growth
5/5
Work-Life balance
5/5
Recognition & Support
5/5
Culture & Values
Pros
Christmas dinner
Cons
Parking problem

Local Store is great, but corporation not so much

3.6
Retail Sales Associate - Mentor, OH - July 3, 2021
I needed a part-time job to supplement Social Security. I had never worked retail, but thought it might be fun for a while. It was. Our local store management and associates were wonderful, fun, supportive, and encouraging. Holidays were pretty intense, but staff was very helpful. Eventually I took a commision position selling mattresses and custom window treatments, as well as premade curtains and shades. I absolutely loved helping customers find attractive and affordable options to decorate their homes. However, when the company was sold at the end of 2020, the new owners offered me my same position at the same base rate, which was far below similar position, and without commission. So I opted not to sign on with the new corporation.
Ratings
2/5
Salary & Benefits
3/5
Professional Growth
4/5
Work-Life balance
5/5
Recognition & Support
4/5
Culture & Values
Pros
Wonderful co-workers at my store, opportunity to work in different departments
Cons
Terrible pay, corporation out of touch with marketplace, no store input into buying decisions

Workplace

2.2
Sales Associate - Valley Stream, NY - June 22, 2021
I worked there from the age 18-23. I enjoyed the staff but the work was exhausted. The only thing I dislike was the late hours. We couldn’t leave until all dept. are cleaned
Ratings
2/5
Salary & Benefits
2/5
Professional Growth
2/5
Work-Life balance
2/5
Recognition & Support
3/5
Culture & Values
Pros
I like the discount
Cons
Very busy. Long hours. not enough staff we always leave late from restocking

Nice company to work for, there's alot of opportunity to move up

3.0
Hairstylist - Youngstown, OH - June 16, 2021
It was an alright job I started as a junior stylist the only thing I really didn't like was having to run the front desk and schedule appointments
Ratings
3/5
Salary & Benefits
3/5
Professional Growth
3/5
Work-Life balance
3/5
Recognition & Support
3/5
Culture & Values
Pros
Good benefits if you can work full time
Cons
Sometimes wouldn't get to take a break if over scheduled

Great management

4.0
Customer Service - Hermitage, PA - June 13, 2021
I really live the management team at JCPenny, Hermitage PA. Great to work for, everyone is like family, supportive and encouraging. Not to mention fun!!
Ratings
3/5
Salary & Benefits
3/5
Professional Growth
5/5
Work-Life balance
5/5
Recognition & Support
4/5
Culture & Values
Pros
Friendly and accommodating with time off for school
Cons
Its a 45 min drive for me

Production was great

5.0
Supervisor shor - Jonesboro, AR - June 7, 2021
Great company to work with and good benefits. Love the work hours and great experience. Moving up in Supervisor was easy.
Ratings
5/5
Salary & Benefits
5/5
Professional Growth
5/5
Work-Life balance
5/5
Recognition & Support
5/5
Culture & Values
Pros
Friendly and family work place.
Cons
The parking was the worst.

Great work place

5.0
Supervisor Manager - Jonesboro, AR - June 7, 2021
Great company to work for. Learn alot on computer and scheduling also good customers service. Did pricing, Supervisors over women dept children also shoe and pricing.
Ratings
5/5
Salary & Benefits
5/5
Professional Growth
5/5
Work-Life balance
5/5
Recognition & Support
5/5
Culture & Values
Pros
Friendly work place and it was like family
Cons
Got new CEO when to heck.

Stressful!!!!!

1.0
June 3, 2021
Job eats Management. Management is replaced every year, and therefore a team is never developed. No team, no rope to tie a store together to firm a bond go succeed.
Ratings
1/5
Salary & Benefits
1/5
Professional Growth
1/5
Work-Life balance
1/5
Recognition & Support
1/5
Culture & Values
Pros
Having a place to work.
Cons
Very stressful. No appreciation. No recognition for good. Only recognition for the bad.

Nice job. Simple to do.

3.0
Sales Support - Schaumburg, IL - May 27, 2021
Flexible, part time work. Can re arrange schedules. Good Supervisors. Willing to work with us. Approachable Supervisors.
Ratings
3/5
Salary & Benefits
3/5
Professional Growth
3/5
Work-Life balance
3/5
Recognition & Support
3/5
Culture & Values
Pros
Flexible. Leave considerations met.
Cons
Minimal pay.

It was a pretty laid back workplace

2.6
May 10, 2021
I would operate the cashier and customer service as well. Thw workplace environment was okay but the management wasnt as good.
Ratings
2/5
Salary & Benefits
3/5
Professional Growth
3/5
Work-Life balance
2/5
Recognition & Support
3/5
Culture & Values
Pros
Friendly coworkers
Cons
Management wasnt good

Do not Work Here

1.0
Salon Receptionist - Lake City, FL - April 28, 2021
The company in general does not look after its employees. The equipment is old and crashes often. Makes working awful.
Ratings
1/5
Salary & Benefits
1/5
Professional Growth
1/5
Work-Life balance
1/5
Recognition & Support
1/5
Culture & Values
Pros
employee discount is the only perk.
Cons
Bad working environment. You will do work for other departments due to favoritism of other depts.

Fun and productive place to work, supporting management and staff

4.6
Sales Associate - Cape Girardeau, MO - April 3, 2021
I loved working there. The pay was very low, but overall a great place to work. Everyone is a team player there.
Ratings
3/5
Salary & Benefits
5/5
Professional Growth
5/5
Work-Life balance
5/5
Recognition & Support
5/5
Culture & Values
Pros
Fun retail environment
Cons
Low wages

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Isabella Holmes Career Advocate
Isabella Holmes
Career Advocate
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