Corporate Ombudsman (Mid-Career)
Sandia National Laboratories - Albuquerque, NM

Corporate Ombudsman (Mid-Career) job

Corporate Associate
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Job Description


This posting will be open for application submissions for a minimum of seven (7) calendar days, including the ‘posting date’. Sandia reserves the right to extend the posting date at any time.


Sandia National Laboratories is seeking an exceptional leader for the position of Corporate Ombudsman. The Ombuds Office reports directly to Sandia’s Executive Chief of Staff (COS) and serves as a confidential, independent, informal, and impartial resource to help members of the Laboratories workforce address job-related concerns or goals. The COS provides direct support to the Labs director addressing strategic, operational, and administrative needs. The COS interfaces with external customers including DoD, DOE, NNSA, other national labs, the U.S. military, and local, state, and national political appointees and elected officials. The Corporate Ombudsman will provide services consistent with the International Ombudsman Association’s Standards of Practice and Code of Ethics. Services include individual or team consultations around a wide variety of issues, facilitated processes such as mediation, and skills building in areas such as communication, management, and professional development. The Ombuds will be expected to exercise good judgment in selecting methods, techniques, and evaluation criteria for performing the duties, educating the workforce about the office, and reporting key trends to Laboratories leadership.

Sandia Labs offers unique professional opportunities. For more than 70 years, Sandia has been the nation’s premier science and engineering laboratory for national security and technology innovation. We recruit the best and brightest, equip them with world-class tools and facilities, and provide unlimited opportunities to collaborate with academia, industry, and government. National security is an exciting, important mission, and the contributions of Sandia staff make a difference to the United States and the world.

On any given day, you may be called on to:

  • Manage the Ombuds Office and work to resolve conflicts at the lowest levels through consultation, facilitated negotiations, training, and coaching.
  • Function as a neutral third party and help generate options for managing conflict.
  • Provides early warning of organizational concerns, upward feedback, or systemic needs for improvement, and gives executive management insight for consideration in decision-making.


  • Bachelor’s degree from an accredited institution and (5) years related experience; or, an equivalent combination of education and experience directly related to the occupation.
  • The ability to obtain and maintain a DOE Q-level Security clearance.


  • Advanced degree in a relevant discipline.
  • Deep knowledge of conflict resolution and mediation techniques, methods, and principles; skill in developing effective options for conflict resolution.
  • Understanding of applicable laws, rules, regulations and/or policies and procedures, research methods, techniques, and/or sources of information.
  • Grasp of program development principles, concepts, and best practices including skill in establishing, setting, and implementing the vision, program direction, goals, and objectives for the Ombuds Office.
  • Strong interpersonal communication skills including effective listening, discernment, empathy and sensitivity; expert critical thinking, analytical, and problem-solving abilities.
  • Leadership, program management, and collaboration expertise.
  • Skills in developing and delivering effective training programs and presentations.
  • Ability to identify systemic issues and recommend change; skill to work collaboratively to build and sustain highly effective and positive relationships at all organizational levels to promote systemic change.
  • Demonstrated ability to work with diverse populations, across multiple dimensions including race, ethnicity, gender, sexual orientation, gender identity, ability, and organizational hierarchy.
  • High degree of emotional intelligence to interact with diverse colleagues and visitors on highly sensitive and complex matters; ability to assess one's own behaviors and the impact on others.
  • Knowledge of Laboratories culture, organizational structure, policies, procedures, processes, and tools including employee complaint and grievance mechanisms.
  • Extensive experience providing organizational ombuds services.
  • 6+ years of ombuds/conflict resolution experience.
  • Advanced mediation training.
  • Advanced ombuds professional training.

About Sandia:

Sandia National Laboratories is the nation’s premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting-edge work in a broad array of areas. Some of the main reasons we love our jobs:

• Challenging work with amazing impact that contributes to security, peace, and freedom worldwide

• Extraordinary co-workers

• Some of the best tools, equipment, and research facilities in the world

• Career advancement and enrichment opportunities

• Flexible work arrangements for many positions include 9/80 (work 80 hours every two weeks, with every other Friday off) and 4/10 (work 4 ten-hour days each week) compressed workweeks, part-time work, and telecommuting (a mix of onsite work and working from home)

• Generous vacations, strong medical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance*

World-changing technologies. Life-changing careers. Learn more about Sandia at:

*These benefits vary by job classification.

Security Clearance:

Sandia is required by DOE to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Applicants for employment need to be able to obtain and maintain a DOE Q-level security clearance, which requires U.S. citizenship. If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted.

Applicants offered employment with Sandia are subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by DOE, resulting in the inability to perform the duties assigned and subsequent termination of employment.

EEO Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status and any other protected class under state or federal law.


This Limited Term Employee (LTE) position is a temporary position for one year term, which may be renewed at Sandia's discretion up to a maximum of seven years.

Individuals in LTE positions may bid on regular Sandia positions as internal candidates, and in some cases may be converted to regular career positions during their term if warranted by ongoing operational needs, continuing availability of funds, and satisfactory job performance.

This job was posted on Tue Mar 30 2021 and expired on Sat Apr 10 2021.
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Sandia National Laboratories

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Sandia National Laboratories is a science and engineering laboratory operated by the National Technology and Engineering Solutions of Sandia, LLC. Sandia acts as a contractor for the U.S. Department of Energy's National Nuclear Security Administration and supports numerous federal, state and local government agencies, companies, and organizations to accomplish assignments in four strategic areas: Nuclear Weapons, National Security Programs, Energy and Global Security. Sandia's executive management offices and larger laboratory complex are located in Albuquerque, NM, but employees work at various other sites in the United States and around the world. Sandia embraces diversity and is committed to building an inclusive environment for nearly 10,000 employees. If you are searching for a place where you can thrive and learn from other technical experts across many different scientific disciplines and cooperate with academia, industry and government, Sandia has a range of career opportunities for you. In case you feel excited about making an impact on the world, you will find a challenging and meaningful work in an environment equipped with world-class research tools and facilities, where your achievements are recognized and you receive great rewards.

$2B to $5B
Albuquerque, NM, 87102, and others
Executive Offices Companies, Legislative Bodies, Public Administration
Steve Younger
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