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Lead Technician - Audio Visual job

PSAVWaimea, HI
PSAV jobs

Company

Salary

Skills

Company Description

Since 1937, PSAV has been connecting and inspiring people around the globe with impactful meeting and event experiences. Working closely with our customers, our talented professionals deliver strategic planning, creative production, advanced technology and staging services to make dynamic and impactful meetings and events of all sizes – always with an unwavering focus on you. Our experienced professionals are passionate about successful events, and take the time to learn about you and your goals. That close working relationship, along with our vast resources and ready-for-anything approach, gives you the peace of mind that PSAV can help create a unique event tailored to realize your vision and achieve your goals. We’ve earned a reputation for providing reliable, world-class service. It’s earned us the privilege of supporting more than 1,000 meeting planners and event organizers each day. We’re proud of our long-term relationships and position as the trusted, on-site provider of choice at more than 1,500 leading hotels, resorts, convention centers and sports/entertainment venues around the world. Our global footprint in the United States, Canada, the Caribbean, Mexico, Europe and the Middle East, along with our 40+ production branches, allows us to produce inspiring events anywhere you want to be.

Job Description

PSAV is a top international provider of professional event technology services, and stands on a 75-year record of success and growth. We strive to deliver flawless execution with a hospitality approach, for all event technology services. Our mission is to turn ordinary meetings into extraordinary events.

Lead Technician Position Overview

Intermediate level set up and operation of small to large-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.

Key Job Responsibilities

Equipment Operation

Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment as listed in the technical qualifications section.

Customer Service

Provides excellent service and strives to exceed the expectations and needs of internal and external customers. Maintains a positive relationship with all clients through effective communication. Meets with guests on site to ensure that their needs are met and the equipment setup is working properly. Monitors events and checks in on customers throughout the events' duration. Understands and fosters the hotel/client relationship.

Technical Ability

Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues. Handles equipment challenges and changes in a timely and professional manner.

Systems Knowledge

Understands company processes, follows procedures and completes systems entry and paperwork accurately. Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment. Increases revenue by utilizing floor up-selling techniques. Work with clients to finalize invoices. Completes Navigator order entries, as needed.

Required Skills

Technical Qualifications

Working knowledge of the following equipment is required:

Audio

Video

Lighting

Computers

Rigging

House Sound

Wireless Microphones

3+

Power Speakers

Digital Audio

Recording

Press Box

Push to Talk Systems

Large Venue/Concert Sound Reinforcement Systems

4 -24 Channel Mixers

Audio Processing EQ, Compression

Signal Flow

Value Lines & Meeting

Room LCD

Digital video playback/record systems

Switching Systems

Set up broadcast cameras

Event Projectors

Signal Flow

Up lighting GELS/GOBOS Podium Lighting Kits Basic Focus

Basic Dimming and

Control

Follow Spot Operator

Basic Electrical and

Power Distribution

Hang & Focus Truss

Instruments

Special Lighting (LEDs, Balloon Lights)

Signal Flow

Display Interface USB Switching Loading Apps/Drives Basic MS Office

(Excel/Word/PP)

IP Addressing knowledge

IP Address Set Up in Windows

OS/Network Printers

Knowledge of DHCP/Static

Addressing

Switches/Hubs/WAPS Basic Networking Skills:

Printers, HSIA (Routers),

Wireless Networking/ Troubleshooting

Bandwidth knowledge and limitations

Ultimate Stands

Ground Supported Equipment (Standing Truss Sections)

Banners and Signs Genie Lift Certification Uses of airwall

hangers

Dead hang points

(Non-Truss Motor)

Ground Rigger (in two- man job)

Required Experience :





  • High School Diploma is required. Bachelors degree is preferred.
  • 2+ years of customer service or hospitality experience is preferred.
  • 2+ years of audio visual experience is preferred.
  • A valid drivers license and clean driving record is required for team members in positions that may operate Company vehicles.


    Additional Information


    Team members will be in contact with high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may work in multiple hotel locations. Working times include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines (hair length, facial hair and attire) as defined by PSAV based on an individual hotel or a representation of hotels in that city or area.


    Job Location

    Kamuela,Hawaii,US



    Position Type

    Full-Time/Regular
Estimated annual salary
$57,947
average
Minimum
$41,436
Maximum
$72,982

TASKS

  • Notify supervisors when major equipment repairs are needed.
  • Diagnose and resolve media system problems.
  • Direct and coordinate activities of assistants and other personnel during production.
  • Compress, digitize, duplicate, and store audio and video data.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Engineering and TechnologyKnowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
  • Education and TrainingKnowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

PSAV

Type

Company - Private

Size

5001-10000

Revenue

$500M to $1B

Location

Multiple locations

Industry

Marketing/Advertising/PR

Founded

1937

CEO

Mike McIlwain

Job Filters

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Closed Job Filters

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Description Position Overview The Sales Manager is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in aRead more
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