As Learning and Development Managers, we are responsible for managing all aspects of training and onboarding customers as per established programs. We ensure immediate adaption while leaving a lasting impact. We serve to drive customer engagement beyond basic training towards the optimal degree of proficiency through certification initiatives. Documenting and tracking training is also part of our duty. We create content for both customers and internal stakeholders. Working as Learning and Development Managers, we are responsible for collaborating with other teams to conduct assessments. We also meet stakeholders to develop strategic methods to facilitate training. Finally, we also provide follow-ups for the assigned customer base.
Core tasks:
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