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3.5
79 ratings
3.7
Salary & Benefits
4.4
Professional growth
3.2
Work-Life balance
2.9
Recognition & Support
3.0
Culture & Values
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Liberty Mutual Group is a Fortune 100 diversified global insurer and the third largest property and casualty insurer in the United States. Based in Boston, MA, it has more than 900 locations throughout the world. The company, offers a wide range of insurance products and services, including personal automobile, homeowners, workers’ compensation, commercial multiple peril, commercial automobile, general liability, global specialty, group disability, fire and surety. Liberty Mutual offers a variety of opportunities from Analytics and Underwriting to Technology and Legal. You will work in an open and inclusive environment where you are encouraged to innovate, and your career growth is supported. You will also enjoy competitive pay, a comprehensive benefits package, and the options of flexible and part-time schedules.

Company - Private
Over $10B
Large
Multiple locations
Direct Insurance Companies
1912
David H. Long
What departments Liberty Mutual Insurance employees work at?
DepartmentsRatio
other occupation31.7%
Claims / Appraisers / Investigators13.2%
Administrative10.9%
Sales - Other9.1%
Computer / IT - Other6.9%
Management6.9%
Financial Analysts and Advisors6.5%
See what companies are similar to Liberty Mutual Insurance
Finance & Insurance Companies
Large size
Direct Insurance Companies
Large size

Team

Professional experience

How many years of experience do Liberty Mutual Insurance employees have before joining?
Years of experience at Liberty Mutual Insurance: Newcomers: 28%, Experiencers: 19%, Experts: 21%, Veterans: 32%. Liberty Mutual Insurance employees have 8+ years experience on average before joining.
Where did Liberty Mutual Insurance employees work before joining?
Where they've worked before Liberty Mutual Insurance: Allstate, Enterprise, Farmers Insurance. Typical Liberty Mutual Insurance employees have worked at Allstate.
Allstate
Enterprise
Farmers Insurance
What industries did Liberty Mutual Insurance employees work in previously?
Industry Background: The most typical industries of Liberty Mutual Insurance: Insurance Agency & Brokerage Firms, Colleges / Universities, Finance & Insurance Companies, Commercial Banking Companies, Computer Systems Design Companies. Liberty Mutual Insurance employees most likely come from a Insurance Agency & Brokerage Firms industry background.
Where did Liberty Mutual Insurance employees work before joining?
Past employers' size at Liberty Mutual Insurance: Small: 27%, Medium: 11%, Large: 62%. Most Liberty Mutual Insurance employees have previously worked at large companies.

Educational background

What did employees at Liberty Mutual Insurance study?
Where did employees at Liberty Mutual Insurance study?
Bentley University
Boston University

Employee data

How long do people stay in a role at Liberty Mutual Insurance?
Time employed at Liberty Mutual Insurance: <1: 7%, 1-3: 25%, 4-8: 33%, 9-13: 16%, 14-20: 10%, 20+: 9%. Most Liberty Mutual Insurance employees stay with the company for 4-8 years which is the same as the industry average.
How does Liberty Mutual Insurance rank for age & gender diversity?
Gender ratio at Liberty Mutual Insurance: 57.6% Male and 42.4% Female. Age ratio at Liberty Mutual Insurance: 16-20: 0%, 21-30: 41%, 31-40: 35%, 41-50: 14%, 51-60: 8%, 60+: 2%. Liberty Mutual Insurance rates - 0.6% less female than the industry average. Most Liberty Mutual Insurance employees are 21-30, which is below the industry median age range.

Career advancement

How does Liberty Mutual Insurance rank for career advancement?
Career advancement at Liberty Mutual Insurance: very high. Liberty Mutual Insurance ranks very high for career advancement which is above the industry average.
What companies do Liberty Mutual Insurance employees go on to work at?
Future employers of Liberty Mutual Insurance: AIG, Allstate, Farmers Insurance, Lincoln Financial Group, Safeco Insurance. People who work at Liberty Mutual Insurance most typically go on to work for the AIG.
AIG
Allstate
Farmers Insurance
Lincoln Financial Group
Safeco Insurance

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Liberty Mutual Insurance Reviews and Ratings

Have some insight of Liberty Mutual Insurance?
Get the scoop on what others who have experience with Liberty Mutual Insurance think of working there or join the conversation by leaving a review.
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Sr Claim Specialist II
Remote - July 14, 2023
Fun place to work - great colleagues
4.4
Ratings
4
Professional growth
5
Salary & Benefits
4
Work-Life balance
4
Recognition & Support
5
Culture and Values
I loved working at Liberty over the years, everyone was fair and they respected your imput into things when changing times occurred. The managers were respectful and understanding when needed.

Pros and Cons
Great people to work with.
Sometimes long hours and heavy could make things stressful
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Telephonic Work Comp Case Manager
February 8, 2023
A decent place with a steep learning curve.
3.6
Ratings
4
Professional growth
4
Salary & Benefits
3
Work-Life balance
3
Recognition & Support
4
Culture and Values
I entered the work comp field with my only experience being hospital based ICU. Required actions, importance of special handling for customers, and efficiency made it a totally different environment. Supportive initially, but slow to change internally and somewhat middle management heavy.

Pros and Cons
Supportive co-workers; decent salary; good cafe on site.
Changes didn't come nearly as often as they were promised.
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Disability Claims Specialist
Dover, NH - September 12, 2022
Great place to work. You learn something every day.
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
Liberty Mutual is a great place to work. Friendly environment, on the job training, Resources available. Great pay and benefits,Others willing to help.

Pros and Cons
Friendly office, minimal supervison
Case load is high
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Senior Account Manager
Tarrytown, NY - July 5, 2022
Stressful and no life work balance
3.2
Ratings
2
Professional growth
5
Salary & Benefits
3
Work-Life balance
3
Recognition & Support
3
Culture and Values
Working for Liberty Mutual was her stressful and at the end of work day I found myself taking work home to continue working as you didn’t get paid for overtime. You didn’t even get to take your lunch time of which you don’t get paid for. I felt like I was on the machinery line.

Pros and Cons
Birthdays were recognized
No time to get to know coworkers
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Multi Line Adjuster
New York, NY - January 1, 2022
Liberty Mutual Claims zRebiew
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
Liberty Mutual I as an excellent company to work for until the corporate management decided to close their regional offices in Lynbrook, New York and consolidate that office with their much smaller Valley Stream, New York office. The closing of that eight story building and moving into a two story building necessitated the layoff of staff and field personnel and the transfer of other personnel to their Albany, New York regional office. Only thirty persons were sent to the Albany office and twenty persons ere sent to the Valley Stream office, ss I was not one of those persons who were laid off.

Pros and Cons
Good claims management and examining staff persons
There were no specific areas within which the corporation was deficient in my estimation
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Desk adjuster
Uniondale, NY - December 21, 2021
A great place to work and make friends
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
I worked for Liberty Mutual for 32 years and the people I met and became close to were the true benefit to being with the company for so long. I had excellent mangers that recognized all my efforts. The pay was good and I had a pension and 401 K. Took early retirement package last year but will have my coworkers.

Pros and Cons
Friendly office
Nothing just can think of
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Principal Cybersecurity Engineer
Portsmouth, NH - October 18, 2021
Liberty is a great place to work
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
I've been at Liberty over 20 years and have always been treated well with pay (including bonuses), benefits and paid time off. I feel I've been valued and treated with respect. We work hard, but there is always a concern from management for my work/life balance.

Pros and Cons
Good pay and benefits, excellent paid time off, and a lot of great people to work with.
I honestly can't think of any cons.
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Sr Subrogation Representative
October 15, 2021
Former employee
1.8
Ratings
1
Professional growth
4
Salary & Benefits
2
Work-Life balance
1
Recognition & Support
1
Culture and Values
Loved coming to work all the time until management changed and took all the fun out of the job and it then it became just work. Then I dreaded going to work and couldn't wait for the day to end

Pros and Cons
Benefits and salary, hybrid work week until it became remote only
Management, micromanagement of work, unmanageable caseloads, uncontrollably metrics

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Discussion about Liberty Mutual Insurance

Want to know more about Liberty Mutual Insurance?
Share your thoughts and ideas about Liberty Mutual Insurance with others in our community.
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When was Liberty Mutual Insurance founded?
avatar-of-creator
Benjamin Gardner3 years ago
1912.
What industry is Liberty Mutual Insurance in?
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Sophie Hayes3 years ago
Insurance.
avatar-of-creator
2 years ago
Insurance
What is the headquarters of Liberty Mutual Insurance?
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Isabella Holmes3 years ago
The headquarters of Liberty Mutual Insurance is Boston, MA.
avatar-of-creator
2 years ago
Boston MA
gender breakdown at Liberty Mutual Insurance?
avatar-of-creator
Sophie Hayes3 years ago
gender ratio is 42.4% female, 57.6% male.
avatar-of-creator
2 years ago
Gender ratio is 42.4% female, 57.6% male
What’s Liberty Mutual Insurance’s yearly revenue?
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Liam Brown3 years ago
over $10b, i think
avatar-of-creator
2 years ago
Over $10b, I think
Who is the CEO of Liberty Mutual Insurance?
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Sophie Hayes3 years ago
David H. Long.
avatar-of-creator
2 years ago
David H. Long
What’s the average length of tenure at Liberty Mutual Insurance?
avatar-of-creator
Sophie Hayes3 years ago
Typically 4-8 year(s).
avatar-of-creator
2 years ago
About 4-8 years
what kind of companies did Liberty Mutual Insurance employees work for?
avatar-of-creator
Sophie Hayes3 years ago
Large companies before Liberty Mutual Insurance.
what are the chances of career advancement at Liberty Mutual Insurance?
avatar-of-creator
Isabella Holmes3 years ago
very high.
who are employees usually hired by after leaving Liberty Mutual Insurance?
avatar-of-creator
Liam Brown3 years ago
AIG, Allstate, Farmers Insurance, Lincoln Financial Group, Safeco Insurance, State Farm, The Hartford, Travelers.
avatar-of-creator
2 years ago
A good number of other insurance companies
Who are the top previous employers of Liberty Mutual Insurance employees?
avatar-of-creator
Isabella Holmes3 years ago
Allstate, Enterprise, Farmers Insurance, Fidelity Investments, Safeco Insurance, State Farm, The Hartford, Travelers.
How old are Liberty Mutual Insurance’s employees in general?
avatar-of-creator
Isabella Holmes3 years ago
around 21-30.
avatar-of-creator
2 years ago
Around 21-30
Where did most of Liberty Mutual Insurance employees go to school?
avatar-of-creator
Sophie Hayes3 years ago
Bentley University, Boston University, Northeastern University, Southern New Hampshire University, University of New Hampshire-School of Law.
avatar-of-creator
2 years ago
Bentley University, Boston University, Northeastern University, Southern New Hampshire University, and University of New Hampshire-School of law
How often do you get paid at Liberty Mutual Insurance?
avatar-of-creator
2 years ago
Bi weekly
How many vacation days?
avatar-of-creator
2 years ago
14 days
What kind of benefits does Liberty Mutual Insurance offer to its employees?
avatar-of-creator
2 years ago
Medical, life, 401k
how old do you have to be to work at Liberty Mutual Insurance?
avatar-of-creator
2 years ago
21 years old
How many times were you promoted at Liberty Mutual Insurance if any?
avatar-of-creator
2 years ago
None
Great job people and work balance. If I did not have to move out of Mishawaka I would still be at liberty mutual. They were always loving and patient.
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6 months ago
Liberty Mutual offers a great work environment and culture.
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6 months ago
I am grateful for the opportunities and experiences I have gained while working for Liberty Mutual.
Fantastic team environment with hard-working, trustworthy teammates. People here really follow through on what they commit to do and are high performers. I love the culture!
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7 months ago
Great benefits and work-life balance at Liberty Mutual.
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7 months ago
Liberty Mutual is an innovative company that values creativity and new ideas.
Great company and benefits. I enjoy the work life balance that we have. Management is very understanding when life happens. The benefits start day one.
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7 months ago
Starting benefits from day one is a huge plus for any employee.💯
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7 months ago
It's always good to have understanding and supportive management.🙌
Great people, the willingness to help you whenever needed. Make work fun and less stressful. The team work is impeccable. The management team are very helpful! Warm friendly environment
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7 months ago
It's a relief to find out the management is helpful and approachable!😊
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7 months ago
A warm and friendly work environment can make all the difference!🌟
Worked at Liberty Mutual for a few years. Enjoyed coming into work and collaborating with coworkers. Highly recommend this employer. The company is always looking for ways to improve both the environment and processes, so it's always evolving which keeps insurance new and exciting.
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6 months ago
Collaboration is key in any workplace, and it's great to see that this company fosters a supportive team environment.💼
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6 months ago
It's always reassuring to hear positive recommendations from former employees.🌟
Very great work environment and can work from home. Employees are helpful and room for moving up. A lot of calls but not too stressful with the tools and resources
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7 months ago
The job may have a lot of calls, but the tools and resources available make it manageable and stress-free.📞
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7 months ago
Positive work environment with a great work-life balance and opportunities for career advancement.👍
Great place to work but insurance sales wasn’t for me . It was when Covid just started and we couldnt meet with people, Im not much of a work from home type of guy.
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6 months ago
Liberty Mutual encourages and supports personal growth and development.
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6 months ago
I feel challenged and fulfilled in my role at Liberty Mutual.
I loved working for liberty, every-time I could make the financial hopes and dreams of an American family was a good day in my book. I will always look back on the lives that I crushed very fondly.
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7 months ago
I appreciate the collaborative environment at Liberty Mutual.
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7 months ago
Liberty Mutual provides excellent training and resources for employees.
Liberty Mutual can be a fun place to work with lot's of team support and interaction. They are also supportive of your personal time off and depnending upon your role supportive of a hybrid work concept.
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7 months ago
I love the positive energy and team spirit at Liberty Mutual.
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7 months ago
The supportive work environment at Liberty Mutual helps me to perform at my best.
This company is excellent, they really care about the employees. Benefits are great and affordable. Training is excellent. Managers are accessible, great place to work and did I mention 100% remote PERMANENTLY..
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7 months ago
The company culture at Liberty Mutual is top-notch.
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7 months ago
I enjoy the flexibility and autonomy that comes with my job at Liberty Mutual.
I’ve worked at many places, but this is the best. Everyone is helpful and no one makes you feel like a burden, even while learning. They are extremely big on work/life balance and networking as well as diversity.
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6 months ago
I feel valued and appreciated as an employee at Liberty Mutual.
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6 months ago
I am proud to be a part of the Liberty Mutual team.
Job is tough but support is good, benefits are good and they will invest their time and effort in you..Lots of opportunities to advance if you out in the work.
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6 months ago
I have learned so much while working at Liberty Mutual.
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6 months ago
Liberty Mutual is a company that values work-life balance.
Liberty Mutual cares about their employees. From the day you start you have a team and a support system in place to help you succeed. The company truly believes in life work balance.
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7 months ago
It's peaceful to work for a company that values their employees' well-being.🙌
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7 months ago
With Liberty Mutual, you have the resources you need to thrive in your career!💪
This is the best employment I have ever had, pay, PTO, benefits, 401k, HSA. Tvis is not a job you do for a little while this is a career that you retire from. There are so many different departments you can move to.
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7 months ago
Management at Liberty Mutual is very supportive and approachable.
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7 months ago
The company's commitment to diversity and inclusion is impressive.
Great benefits amazing company I would suggest if you can get in you stay in because this company has easily been the best that has happened to me I suggest if you can go with liberty
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6 months ago
So grateful to be part of such an awesome company! 👍
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6 months ago
Liberty Mutual is a career game-changer! 🚀
It was great working with the company i enjoyed it a lot I got the chance to work with amazing people and learn new things I would highly recommend anyone to with the company.
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7 months ago
Learning and growing with great colleagues is always a win.🎓
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7 months ago
Recommending a company shows how much you believe in it!💯
Great benefits, awkward schedule after training. Remote is nice for flexibility. Need to hit quotas to really get paid. All the sales come to you as an inbound rep.
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6 months ago
Inbound sales rep job with flexible remote work schedule.📞
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6 months ago
Awkward schedule after training but worth it for the benefits and remote work.🕰
Love working for a company that highly values it's customers, agents and employees!! Excellent pay and benefits. Excellent supervisor support. Love the diversity and inclusion the company embraces.
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7 months ago
Great to know that the pay and benefits are excellent, and that the supervisors are supportive.💰
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7 months ago
It's always a positive experience to work for a company that places a high value on its customers, agents, and employees.👏
Great pay, benefits, and giving match for donations to charities. Highly inclusive company with benefits reflective of those inclusive values. Commitment to diversity, equity, and inclusion is obvious and integrated into all parts of employee well-being and decision making for the business.
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6 months ago
Working for Liberty Mutual has been a fantastic experience.
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6 months ago
Working for Liberty Mutual is a rewarding experience.
I’ve been with liberty mutual for about a year and a half and Ive gotten two promotions. I came in with no experience in it insurance and I was able to excel.
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7 months ago
Liberty Mutual is an employer that truly cares about its employees.
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7 months ago
I appreciate the company's commitment to giving back to the community.
great work environment. the pay is competitive. promotions are good. I learned how to write claims properly and how to scope. My xactimate skills have been enhanced. The hardest part of the job was the workload. Seems like quite a bit of work for such a short amount of time.
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6 months ago
Liberty Mutual offers a diverse and inclusive workplace.
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6 months ago
Liberty Mutual offers competitive compensation and benefits.
The culture is rich with diversity and inclusion. LM cares about my success and rewards me well. There is much good to say about this organization! Action plan observations: The training is fast-paced and learning a new role virtually has many challenges.
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8 months ago
Liberty Mutual provided me with an amazing career opportunity.
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8 months ago
I appreciate the opportunities for advancement and career growth at Liberty Mutual.
I learnt a lot about professional work environment. Learned new computer skills and developed my communication skills after attending meetings with my managers team.
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7 months ago
Gained valuable computer and professional development skills during my time with the company.🖥
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7 months ago
Learned how to work in a professional environment and developed strong communication skills.🤝
Very accommodating company to work for. I got hurt on the job and management worked with me creating a temp position for six months allowing me to still work while recovering.
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8 months ago
Accidents can happen, but it's good to know that Liberty Mutual will have your back.🤕
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8 months ago
A temporary position to accommodate recovery is a great example of the company's flexibility and support.🏥
I loved working in the liberty mutual call center. The pay was great and I moved up in the company really fast for even better pay. I was always recognized and rewarded for my great customer service. Also for lunch different restaurants would come and set up and serve good hot food I loved that. Management was amazing I would definitely work for the call center again.
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6 months ago
Having a variety of food options for lunch sounds like a nice perk - it's great that Liberty Mutual cares about providing a comfortable work environment for their employees. 🍴
avatar-of-creator
6 months ago
It's always a good sign when employees speak highly of their management - it sounds like Liberty Mutual has a great team in place to support their call center staff.
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Isabella Holmes Career Advocate
Isabella Holmes
Career Advocate
Are you and Liberty Mutual Insurance a perfect pairing? Let's explore your common touchpoints.