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Licensing Manager job

Soc TelemedReston, VA
Soc Telemed jobs





Company Description

SOC digitally delivers doctors, whether they are our clinicians or yours, directly to your patients. SOC offers a robust enterprise program with an integrated performance model, with expertise and insight gained over 16 years and over a million consultations, helping health systems avoid the pitfalls associated with scale. The leading provider of telemedicine consultations is SOC Telemed, providing hospitals with 24/7 access to board-certified specialists. The Clinical and Organizational Support Teams of the Company's Consult Coordination Center (CCC) are committed to accelerating patient treatment across a fully redundant and state-of-the-art system. In order to refine workflows towards achieving high clinical performance, SOC offers industry-leading monitoring and analytics and lean six sigma consulting support. SOC ensures opportunity to be given everyone qualified individual to apply for the vacant post. It is the organization which supports its employees through different packages such paid leaves.

Job Description

SOC Telemed (SOC) is the Nation’s most experienced and trusted provider of physician consultations via telemedicine.  The company's clinical specialties include TeleNeurology, TelePsychiatry, and TeleIntensivist. In addition, our Managed Services solution allows hospitals to build a telemedicine program for a variety of specialties utilizing their own physicians.

Our Mission:

We partner with healthcare organizations to bring clinicians and patients together using innovative technologies to improve clinical care and patient outcomes in a measurable way.

Guided by this mission,  we have delivered more than 500,000 consultations -- improving the lives of patients and their families. It is not just about numbers here: quality matters.  SOC was the first private telemedicine company to earn The Joint Commission’s Gold Seal of Approval and has maintained that accreditation every year since 2006.

Our Vision:

We will transform healthcare by enabling patients to have increased access to the highest quality care via a technology-enabled platform.

The Licensing Manager leads a team of Licensing Professionals who process license requests for Physicians and other medical providers. The Licensing Manager will partner with internal department leaders, providers, and state medical Boards to assist in obtaining state licenses for medical providers. The role is responsible for ensuring physician licenses are obtained timely in order to support scheduling needs of the organization as well as aggressive growth targets. The Manager is responsible for all aspects of the licensing process including ensuring applications are submitted accurately and efficiently, reporting status of license requests to all levels of the organization, maintaining relationships with key staff at licensing boards and monitoring changes in states requirements for licensure. The role reports to the Vice President, Provider Network Operations.

  • Maintain positive relationships with internal and external customers (i.e. Licensing boards, physicians, internal department leaders)
  • Communicates with boards regarding liicensure qualifications and specific licensing questions and updates state profiles accordingly
  • Manage day-to-day licensing process for a team of approximately 6 licensing professionals.
  • Work with leadership to determine appropriate prioritization of all requests and ensure the licensing team is appropriately focused on these priorities.
  • Report status updates to leadership with high degree of accuracy and frequency
  • Review provider applications for accuracy and identify error trends and opportunities for staff training
  • Monitor and manage licensing team performance
  • Effectively manage large amounts of information and documentation
  • Other projects as assigned by management
  •  Requirements:

  • Five to 10 years of work experience in Medical Licensing and/or related field that involves fast paced team environment, effective decision-making and problem solving skills
  • Proficient in Microsoft Word, Outlook, Excel, PowerPoint and web based applications
  • Professional level written and oral communication skills
  • Proven time management and prioritization skills focusing on urgent and overlapping deadlines
  • Strong organizational skills, attention to detail and proven accuracy with record keeping
  • Ability to work independently
  •   Education:

  • Bachelor’s degree in healthcare related field
  • Preferred Skills:

  • Knowledge of Joint Commission accreditation and standards
  • Work Experience in the healthcare or staffing industries
  • Working knowledge of medical terminology
  • Accurately types 45 WPM
  • Estimated annual salary


    • Review processing schedules or production orders to make decisions concerning inventory requirements, staffing requirements, work procedures, or duty assignments, considering budgetary limitations and time constraints.
    • Direct or coordinate production, processing, distribution, or marketing activities of industrial organizations.
    • Develop or implement production tracking or quality control systems, analyzing production, quality control, maintenance, or other operational reports to detect production problems.
    • Review operations and confer with technical or administrative staff to resolve production or processing problems.


    • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
    • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
    • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
    • SpeakingTalking to others to convey information effectively.


    • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
    • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
    • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
    • Personnel and Human ResourcesKnowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
    Paid HolidaysHealth InsuranceDependent CareMilitary Leave
    Dental InsuranceLife InsuranceVacation & Paid Time OffCommuter Checks & Assistance
    401K PlanDisability InsuranceVision Insurance

    Soc Telemed


    Company - Private





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