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Loan Servicing Specialist job

BrooksourceVerona, WI
Brooksource jobs



Company Description

Indianapolis-based IT staffing firm Brooksource aspires to deliver exceptional services and products based on their clients’ specific needs. Brooksource offers contract, contract-to-hire, and direct placement employment opportunities. Passion, credibility and grit have served as the backbone of their corporate culture. If you are an IT professional on the job hunt, your personality, experience and skill set will all count as important contributing factors in the partnership. In case you are ready to move your career forward as a Brooksource consultant, your hard work will be rewarded with a comprehensive benefits plan, competitive compensation, and paid time off.

Job Description

Loan Servicing Specialist

6 Month Contract to Hire

Madison, WI

Calculated Hire is searching for a Loan Servicing Specialist to join one of our largest banking clients right in Madison, WI. This candidate will perform post-closing loan account maintenance, payment/payoff/draw processing, system edit, new and renewed loan system set up, customer, third party research, and other business process functions as defined by the financial institution. This candidate may also be responsible for answering customer service calls and do additional necessary research. Although the selected candidate will be handling financial documents, no previous banking experience is necessary.


Answer phone, email and fax requests in a prompt and professional manner

Ensure delivery of quality customer service and support to customers

Process loan payments, payoffs and advances

Review and process new and renewed loans for accuracy

Balance all transactions

Promote a positive image of BMO Harris Bank to our outsourcing clients and their customers by displaying a professional appearance and behavior. All customer information will be handled in a confidential manner


High school diploma or GED

2+ years of work experience in customer service or related field

Data entry experience is a plus


Basic PC and keyboarding skills

Strong organizational skills

High degree of accuracy

Strong communication skills

Self- motivation

Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

- provided by Dice


  • Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.
  • Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.
  • Meet with applicants to obtain information for loan applications and to answer questions about the process.
  • Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.


  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.


  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Economics and AccountingKnowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.



Company - Private




$50M to $100M


Multiple locations


Customer Service




Ryan Hasbrook

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