Loss Prevention Service Representative - Marina Square job

company building Gap Inc. location San Leandro, CA
220
Loss Prevention Service Representative - Marina Square
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San Leandro, CA
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Gap Inc.
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Description

Summary

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Company Description

International retailer Gap offers clothing, accessories, and personal care products for men, women, and children with six brands - Gap, Banana Republic, Old Navy, Athleta, Intermix and Hill City. With its headquarters in Folsom, CA, Gap runs stores in the US, Canada, the UK, France, Ireland, and Japan. Gap embraces diversity, believes in equality for all, and is guided by the idea that business can and should be a force for good. Gap was recognized in the Bloomberg Gender-Equality Index 2019 For Continued Commitment To Advancing Women In The Workplace, was listed among the Human Rights Campaign Foundation’s Best Places to Work for LGBTQ Equality 2018, and was named in the top 5 by Thomson Reuters Diversity and Inclusion Index. At Gap you will be working in a work environment which strives to integrate sustainability into every aspect of the business, and where team members can take up to five hours each month to volunteer at a charity of their choice. If you join the team, your contribution will be rewarded with array of benefits including medical, dental, vision, and life insurance plans, 401(k), 50% off regular-priced merchandise, PTO days for vacation, personal time, or illness, and several other.

Job Description

About the role

The Loss Prevention Service Representative’s primary responsibility is to ensure the safety of all store associates and customers and to support the shortage reduction efforts by providing a strong visible presence at the front end. They may be responsible for monitoring the employee entrance/exit and/or customer entrance/exit. They are to work closely with store leaders and Loss Prevention personnel to ensure all Loss Prevention initiatives are compliant to brand standards while maintaining a strong focus on customer service.

What you'll do

  • Work closely with the LP Supervisor to ensure that all employees are following policies and procedures.
  • Responsible for maintaining the employee entrance, where applicable.
  • Assists in making apprehensions with certified LP Agents when requested by observing and acting as witness.
  • Sign in employees/vendors and verify any Gap Inc. merchandise.
  • Sign out employees/vendors and verify all Gap Inc. merchandise and verify purchases against the employee's receipt.
  • Keep track of all packages delivered through the employee entrance, excluding normal scheduled shipments.
  • Ensure that the employee entrance is run efficiently by ensuring that all of the necessary paperwork is accessible at all times.
  • Provide a visual presence at the entrance/exit through courteous and professional interaction with customers.
  • Support Loss Prevention agent as a back-up in shoplifting apprehensions and serving as witness as needed. Apprehensions.
  • This is an entry-level loss prevention position within the store level operations. This position communicates primarily to the store management team with direction on overall loss prevention strategy and programs coming from the LP Supervisor, LPM, FLPM, DLPM or RLPM.

Gap Inc.

Description

International retailer Gap offers clothing, accessories, and personal care products for men, women, and children with six brands - Gap, Banana Republic, Old Navy, Athleta, Intermix and Hill City. With its headquarters in Folsom, CA, Gap runs stores in the US, Canada, the UK, France, Ireland, and Japan. Gap embraces diversity, believes in equality for all, and is guided by the idea that business can and should be a force for good. Gap was recognized in the Bloomberg Gender-Equality Index 2019 For Continued Commitment To Advancing Women In The Workplace, was listed among the Human Rights Campaign Foundation’s Best Places to Work for LGBTQ Equality 2018, and was named in the top 5 by Thomson Reuters Diversity and Inclusion Index. At Gap you will be working in a work environment which strives to integrate sustainability into every aspect of the business, and where team members can take up to five hours each month to volunteer at a charity of their choice. If you join the team, your contribution will be rewarded with array of benefits including medical, dental, vision, and life insurance plans, 401(k), 50% off regular-priced merchandise, PTO days for vacation, personal time, or illness, and several other.
Type

Company - Public

Size

Large

Revenue

Over $10B

Location

Multiple locations

Industry

Clothing Stores

Founded

1969

Website

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