As Major Account Managers, our core responsibilities include managing and nurturing relationships with key clients, ensuring customer satisfaction, and driving business growth by meeting sales targets. We are the primary point of contact for major accounts, addressing their needs and concerns while developing strategic plans tailored to their objectives. Our role involves conducting regular reviews and updates with clients to discuss their progress and explore opportunities for further collaboration. Additionally, we analyze market trends and competitors to provide valuable insights that help our accounts maintain a competitive edge. By leveraging cross-functional teams, we ensure the seamless delivery of products and services that meet the highest standards.
Core tasks:
- Building and maintaining long-term relationships with major clients
- Developing and executing strategic account plans
- Conducting regular performance reviews and identifying areas for improvement
- Working with internal teams to ensure client needs are met
- Analyzing market data and providing insights to support client growth