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Manager - Human Resources Generalist job

American ExpressSalt Lake City, UT
American Express jobs

Company

Salary

Skills

Company Description

American Express (The American Express Company, also known as Amex) is a multinational financial services corporation headquartered in New York City, offering innovative payment, travel and expense management solutions. The company was founded in 1850 and is best known for its credit card and traveler's cheque businesses. The core solutions of the company are currently credit cards, small business credit cards, corporate cards, prepaid cards, savings accounts & CDs and gift cards. A world of opportunities, a world-class leadership and an inclusive culture will help you thrive if you choose to join the company. American Express has established a compensation package to support employees and families at every stage of their lives by caring about their physical, financial and emotional well-being, providing health benefits, wellness and prevention, tuition assistance, paid parental leave, and many more.

Job Description

Thisposition works in partnership with the Market HR Director of the Salt Lake Cityoffice to drive a meaningful colleague experience across the office, inpartnership with the SLC Market Executive Team. Specifically, this position develops and executes strategies andinitiatives to deliver a great colleague experience, grow the best talent andunlock enterprise value by developing new ways of working. Specifically,responsibilities in these areas include the following:

Grow the Best Talent
  • Supports development, exposure, and growth oftop talent, leveraging different initiatives happening within the marketincluding:
  • Partner with the Market HR Director to preparemeaningful data around key B40+ talent, then engage the MET and talentchampions in discussions around key talent
  • Own initiatives which support the growth anddevelopment of key talent segments at the B35 and below level (e.g., Herstory).
  • Work as a talent advocate and broker betweenhiring leaders and market colleagues to help find mutual fit
  • Advocate for top talent to have opportunities toparticipate in community events (such as Leadership Communities, Own My Career,leadership panels, training opportunities, etc.)
  • Refresh and build upon the existing developmentstrategy, taking input from the Colleague Experience Survey, the MarketExecutive Team, and other listening posts or needs analyses, to ensure robustemployee development that drives key business outcomes. This includes leadingthe planning and execution of market-wide development events and the Own MyCareer event.
  • Colleague Experience

    Works inpartnership with the Market Executive Team and market engagement lead to designand implement the engagement strategy for the market

  • Leads Colleague Experience Survey analysis, actionplanning and tracking for the Market
  • Supports engagement initiatives inpartnership with and sponsored by the MET
  • Works in partnership with local colleague networks to promoteengagement and drive increased inclusion and diversity across the market
  • Unlock Value
  • Partner with business leaders across the marketto identify opportunities to perform work more effectively and efficiently.
  • One AXP
  • Supports all other initiatives, as needed, whichdrive a consistent and meaningful colleague experience across the SLC market.
  • Qualifications

    Required
  • 5+ years of experience in progressively responsible positions
  • Experience in Human Resources, particularly in generalist roles
  • Demonstrated competency in change management and reporting/analysis
  • Coupled with process excellence, an ability and willingness to identify and call out inefficiencies and errors and work collaboratively with stakeholders to resolve
  • Demonstrated ability to successfully lead and complete project-based work
  • Ability to work collaboratively toward a common goal with multiple stakeholders, including senior leaders
  • Functional knowledge of MSFT tools including Word, Excel, Outlook, PowerPoint and SharePoint
  • Preferred
  • Experience using Tableau (or other software solutions) for data visualization and reporting
  • Experience and expertise in talent management, compensation, performance management, learning and development and employee relations
  • Masters degree in business, HR, or related field
  • Additional Details
  • Location: Salt Lake City, UT
  • Visa Sponsorship: Employment eligibility to work with American Express in theU.S. is required as the company will not pursue visa sponsorship for thisposition.
  • Why American Express:

    Theres a differencebetween having a job and making a difference.

    American Express has been making adifference in peoples lives for over 160 years, backing them in moments bigand small, granting access, tools, and resources to take on their biggestchallenges and reap the greatest rewards.

    Weve also made a difference in thelives of our people, providing a culture of learning and collaboration, andhelping them with what they need to succeed and thrive. We have their backs asthey grow their skills, conquer new challenges, or even take time to spend withtheir family or community. And when theyre ready to take on a new career path,were right there with them, giving them the guidance and momentum into thebest future they envision.

    Because we believe that the best wayto back our customers is to back our people.

    The powerful backing of AmericanExpress.

    Dont make a difference without it. Dont live life without it.
    ReqID: 19021321
    Schedule (Full-Time/Part-Time): Full-time
    Date Posted: Dec 18, 2019, 5:01:00 AM
    Estimated annual salary
    $53,448
    average
    Minimum
    $40,807
    Maximum
    $80,003

    TASKS

    • Interpret and explain human resources policies, procedures, laws, standards, or regulations.
    • Hire employees and process hiring-related paperwork.
    • Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).
    • Prepare or maintain employment records related to events, such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.

    SKILLS

    • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
    • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
    • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
    • SpeakingTalking to others to convey information effectively.

    KNOWLEDGE

    • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
    • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
    • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
    • Personnel and Human ResourcesKnowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

    American Express

    Type

    Company - Public

    Size

    Large

    Revenue

    Over $10B

    Location

    Salt Lake City, UT, and others

    Industry

    Credit Intermediation
    Financial Transactions Processing / Reserve / Clearinghouse

    Founded

    1850

    CEO

    Ken Chenault

    Job Filters

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    Closed Job Filters

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