Headquartered in San Diego, CA, WIS International is an inventory and data collection services company, providing physical inventory counting, merchandising and space optimization services to retailers worldwide. The company offers coverage across the United Kingdom, Ireland, Continental Europe, Asia, North America, Central and South America. WIS International maintains an industry reputation for many first-ever, proprietary technology innovations including the integrated, single-handed inventory count terminal. Dynamic career opportunities at all levels are available with WIS. Most openings are for Inventory Controller and Inventory Supervisor roles.
Requisition Number17-2776 TitleInventory Manager CityAlbany StateNY DescriptionResponsible for the overall accuracy and efficiency of inventory counts at our retail clients. The Inventory Manager must plan, coordinate organize and conduct inventory events effectively, manage employees from multiple offices to optimize performanceand achieve financial expectations. Encourages interface with customers through frequent communication, so that a high level of customer service is achieved. Candidates who are best suited come from Retail Management, Restaurant Management, Warehouse Managementor Customer Service Management. Coordinate Financial, SKU, Warehouse and Fixed Asset inventories. Ensure each inventory meets its expected accuracy and productivity, adheres to Company Standards and is as efficient as possible. Ensure the team assigned is prepared for the count. Implement the required planning for key inventory events. Direct and supervise a team of Inventory Associates and Inventory Supervisors during an inventory event. Ensure employees have been assigned duties based on skill levels, training needs and customerrequirements. Conduct quality control re-checks as necessary. Manages a regular team of two or more employees (up to 25) to to optimize performance. Provide communication, and coaching as required. Encourage innovative ideas. Be proactive in anticipating, and planning for the number of employees required and the staffingrequirements of the inventory events. Promote good customer service in every interaction with the customer. Ensure that the customers expectations are met as agreed by WIS International. Exceed the customers expectations if possible. Check the customers satisfaction level at the end of the count. May be asked to contribute to sales for the office through developing contacts, follow through on established contacts and referrals. Provide continuous feedback pertaining to all events to the AM and or DM. Assists in assessment, selection hiring and training of Inventory Associates. Holds entire team accountable to procedures and high levels of customer service at each inventory event. Requires a willingness to implementcompany disciplinary procedures when necessary. Responsible for pre inventory calls and/or visits are made in a timely manner. Ensures all inventory events follow the Health&Safety Policies and procedures established by the company. Maintain a safe work environment at all time. JOB REQUIREMENTS Education: A minimum two years of college is required. Bachelor's Degree preferred. Experience: Normally requires 3 years supervisory experience or previous inventory experience or 12 months experience in a retail or service industry with 1-2 years operations supervisory role where you manage a team of associates in a highly productive environment withdeadlines. Skills: Excellent interpersonal and communication\"skills for both supervising employees and working with customers. Operate a computer, calculator and other data entry terminals Acceptable past driving record which meets or exceeds the requirements of the Company driving policy. No more than 2 driving violations in the past 5 years. Flexible, adaptable and innovative approach to learning and problem solving in a hands-on environment. Ability to establish and maintain good working relationships with a customer focus Excellent organizational skills and attention to detail Ability to implement account instructions in order to meet financial goals Ability to hold people accountability for their work. Ability to motivate all direct reports to meet or exceed established financial goals. Proficiency in a Windows environment and in personal computer usage is essential. Ability to multitask and delegate effectively. EFFORT FACTORS Physical Demands: Requires frequent walking or standing for prolonged periods of time during an inventory Regularly requires a great deal of visual concentration to read tags, use equipment such as WISard and computer terminals Frequently requires bending, squatting or climbing a stool/ladder to check work done Frequently requires lifting equipment>22lbs Ability to drive safely to required inventory events Mental Demands: Must be mentally adaptable and flexible to deal with a variety of people and changing priorities Must be able to handle the pressure of working to schedules, unusual hours of work, longer than normal days and deadlines Must be able to analyze causes of interpersonal conflict (both with employees and customers) and resolve these sometimes complex issues despite ambiguities Must be able to process and analyze data in a computerized environment Must be able to communicate in a professional manner WORKING CONDITIONS The Inventory Manager is required to have reliable personal transportation as well Internet Access. Depending on the office, there may be occasional to frequent day trips or overnight travel required. The IM will regularly be required to work a varied schedulethat includes working unusual hours of the day, split shifts, longer than normal workdays, weekends and early start times and/or late finish times. The majority of clients inventories start at 6:00 am. Occasionally there may be an inventory in the evening. The IM generally works in a well-maintained public area or similar environment. Occasionally outdoor inventories are conducted for retailers such as home improvement centers, lumber companies, etc. The IM may occasionally be exposed to unusual odors, or excessivenoise, or health hazards or temperature extremes; in which case, proper precautions will be taken to protect the employee. WIS International maintains a Drug Free Workplace in compliance with the federally mandated Drug Free Workplace Act. Be advised that some WIS International positions require pre-employment drug and alcohol screening as a condition of employment. WIS International maintains a smoke-free work environment. Smoking is not permitted in any Company facility or vehicle. In seeking to provide a safe work environment for all staff, the WIS International maintains a violence-free work environment. Any type of violent behavior committed byor against staff members will not be tolerated. Inventory Managers are expected to conductthemselves in a professional manner and in accordance with the Code of Conduct. Intimidating, threatening or violent behavior against other WIS staff, vendors, clients, or property, whether committed by supervisors, non-supervisory staff, or non-employees,during work or off-duty hours, will not be tolerated. The physical demands and work conditions described here are representative of those an employee encounters while performing the duties/responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform theduties and responsibilities. Equal Employment Opportunity Policy Statement WIS International, in recognition of its responsibilities to its staff and the community it serves, affirms its policy to assure fair and equal treatment in all its employment, recruitment and placement practices, for all persons. WIS International shall striveto recruit and maintain a workforce that is representative of the communities it serves. EOE/M/F/D/V PLEASE NOTE:This position requires you to have a personal automobile, current driver's license for 5 consecutive years and no more than 2 driving violations in the last 5 years. A DUI on your MVR would exclude you from the interview process due to complianceand insurance liability. + Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. + Please view Equal Employment Opportunity Posters provided by OFCCP here. + The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have accessto the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosureis (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41CFR 60-1.35(c)
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