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Manager job

FirstCapital Bank of Texas jobs

Company

Salary

Skills

Company Description

FirstCapital Bank of Texas is s a full-service credit union with headquarters located in Texas. Its mission is to enrich the lives of people to create a world of financial freedom. Its core values are care, trust, and dependability. It offers personal saving accounts, business saving accounts, personal checking, business checking, credit cards, car loans, home loans, personal loans, student loans, mobile banking, and financial services. It offers an encouraging and supportive work environment for employees. It is offering job opportunities for the universal banker, relationship manager, portfolio manager, lending assistant, and other positions.

Job Description

1. Manages day-to-day operations at one or more retail branch locations. 2. Provides supervision of and support to branch staff; oversees activities of all branch staff and the opening and closing of the branch. 3. Ensures audit compliance and quality control of procedures; conducts unannounced audits of all branch funds. 4. Maintains deposit services, community relations, and all other branch operations. 5. Promotes business development and actively seeks and promotes new business. 6. Responsible for coaching team to be attentive to and provide excellent service to all customers at all times. 7. Responsible for coaching and holding team members accountable to achieve retail goals that have been determined by leadership of the bank. i.e. new accounts, consumer loans, online banking/bill pay etc. 8. Handles customer complaints and problems; counsels customers with special needs or requests. 9. Provides extensive personalized service to depositors with specific or special banking needs. 10. Provides account advice, including account resolution suggestions and other information, to assigned customers as needed. 11. Meets with and assists potential customers and handles the details to establish new accounts, prepare loan documents, debits and other paperwork necessary to complete customer account files. 12. Ability to assist and train with the balancing process of the TellerConnect machines. 13. May need to troubleshoot Teller Connect machines and cash recyclers along with performing proper balancing and auditing procedures. 14. Actively seeks and promotes new deposit and consumer loan business; also responsible for cross selling additional products and services. 15. Process all retail/consumer new account transactions. Qualifications: High School Diploma or equivalent required. Bachelors degree in Business Administration or related field. Skills: Minimum of 5 years banking experience. 1 year of Assistant Branch Manager experience or related experience. Effectively manage overall operations of a branch. Time management, decision-making and organizational skills. Ability to communicate with customers by speaking clearly. Ability to learn new computer programs and navigate through different programs. Experience in handling stressful situations and a fast-paced environment.
Estimated annual salary
$58,295
average
Minimum
$29,208
Maximum
$97,871

TASKS

  • Review processing schedules or production orders to make decisions concerning inventory requirements, staffing requirements, work procedures, or duty assignments, considering budgetary limitations and time constraints.
  • Direct or coordinate production, processing, distribution, or marketing activities of industrial organizations.
  • Develop or implement production tracking or quality control systems, analyzing production, quality control, maintenance, or other operational reports to detect production problems.
  • Review operations and confer with technical or administrative staff to resolve production or processing problems.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Personnel and Human ResourcesKnowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

FirstCapital Bank of Texas

Type

Company - Public

Size

Small

Revenue

$25M to $50M

Location

Multiple locations

Industry

Commercial Banking Companies

Founded

1998

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