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Manager job

WIS InternationalBaltimore, MD
WIS International jobs

Company

Salary

Skills

Company Description

Headquartered in San Diego, CA, WIS International is an inventory and data collection services company, providing physical inventory counting, merchandising and space optimization services to retailers worldwide. The company offers coverage across the United Kingdom, Ireland, Continental Europe, Asia, North America, Central and South America. WIS International maintains an industry reputation for many first-ever, proprietary technology innovations including the integrated, single-handed inventory count terminal. Dynamic career opportunities at all levels are available with WIS. Most openings are for Inventory Controller and Inventory Supervisor roles.

Job Description

Requisition Number17-2192 TitleInventory Manager CityBaltimore StateMD DescriptionResponsible for the overall accuracy and efficiency of inventory counts at our retail clients. The Inventory Manager must plan, coordinate organize and conduct inventory events effectively, manage employees from multiple offices to optimize performanceand achieve financial expectations. Encourages interface with customers through frequent communication, so that a high level of customer service is achieved. Candidates who are best suited come from Retail Management, Restaurant Management, Warehouse Managementor Customer Service Management. Coordinate Financial, SKU, Warehouse and Fixed Asset inventories. Ensure each inventory meets its expected accuracy and productivity, adheres to Company Standards and is as efficient as possible. Ensure the team assigned is prepared for the count. Implement the required planning for key inventory events. Direct and supervise a team of Inventory Associates and Inventory Supervisors during an inventory event. Ensure employees have been assigned duties based on skill levels, training needs and customerrequirements. Conduct quality control re-checks as necessary. Manages a regular team of two or more employees (up to 25) to to optimize performance. Provide communication, and coaching as required. Encourage innovative ideas. Be proactive in anticipating, and planning for the number of employees required and the staffingrequirements of the inventory events. Promote good customer service in every interaction with the customer. Ensure that the customers expectations are met as agreed by WIS International. Exceed the customers expectations if possible. Check the customers satisfaction level at the end of the count. May be asked to contribute to sales for the office through developing contacts, follow through on established contacts and referrals. Provide continuous feedback pertaining to all events to the AM and or DM. Assists in assessment, selection hiring and training of Inventory Associates. Holds entire team accountable to procedures and high levels of customer service at each inventory event. Requires a willingness to implement company disciplinary procedures when necessary. Responsible for pre inventory calls and/or visits are made in a timely manner. Ensures all inventory events follow the Health&Safety Policies and procedures established by the company. Maintain a safe work environment at all time. JOB REQUIREMENTS Education: A minimum two years of college is required. Experience: Normally requires 3 years supervisory experience or previous inventory experience or 12 months experience in a retail or service industry with 1-2 years operations supervisory role where you manage a team of associates in a highly productive environment withdeadlines. Skills: Excellent interpersonal and communication\"skills for both supervising employees and working with customers. Operate a computer, calculator and other data entry terminals Acceptable past driving record which meets or exceeds the requirements of the Company driving policy. No more than 2 driving violations in the past 5 years. Flexible, adaptable and innovative approach to learning and problem solving in a hands-on environment. Ability to establish and maintain good working relationships with a customer focus Excellent organizational skills and attention to detail Ability to implement account instructions in order to meet financial goals Ability to hold people accountability for their work. Ability to motivate all direct reports to meet or exceed established financial goals. Proficiency in a Windows environment and in personal computer usage is essential. Ability to multitask and delegate effectively. EFFORT FACTORS Physical Demands: Requires frequent walking or standing for prolonged periods of time during an inventory Regularly requires a great deal of visual concentration to read tags, use equipment such as WISard and computer terminals Frequently requires bending, squatting or climbing a stool/ladder to check work done Frequently requires lifting equipment>22lbs Ability to drive safely to required inventory events Mental Demands: Must be mentally adaptable and flexible to deal with a variety of people and changing priorities Must be able to handle the pressure of working to schedules, unusual hours of work, longer than normal days and deadlines Must be able to analyze causes of interpersonal conflict (both with employees and customers) and resolve these sometimes complex issues despite ambiguities Must be able to process and analyze data in a computerized environment Must be able to communicate in a professional manner WORKING CONDITIONS The Inventory Manager is required to have reliable personal transportation as well Internet Access. Depending on the office, there may be occasional to frequent day trips or overnight travel required. The IM will regularly be required to work a varied schedulethat includes working unusual hours of the day, split shifts, longer than normal workdays, weekends and early start times and/or late finish times. The majority of clients inventories start at 6:00 am. Occasionally there may be an inventory in the evening. The IM generally works in a well-maintained public area or similar environment. Occasionally outdoor inventories are conducted for retailers such as home improvement centers, lumber companies, etc. The IM may occasionally be exposed to unusual odors, or excessivenoise, or health hazards or temperature extremes; in which case, proper precautions will be taken to protect the employee. WIS International maintains a Drug Free Workplace in compliance with the federally mandated Drug Free Workplace Act. Be advised that some WIS International positions require pre-employment drug and alcohol screening as a condition of employment. WIS International maintains a smoke-free work environment. Smoking is not permitted in any Company facility or vehicle. In seeking to provide a safe work environment for all staff, the WIS International maintains a violence-free work environment. Any type of violent behavior committed by or against staff members will not be tolerated. Inventory Managers are expected to conductthemselves in a professional manner and in accordance with the Code of Conduct. Intimidating, threatening or violent behavior against other WIS staff, vendors, clients, or property, whether committed by supervisors, non-supervisory staff, or non-employees,during work or off-duty hours, will not be tolerated. The physical demands and work conditions described here are representative of those an employee encounters while performing the duties/responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform theduties and responsibilities. Equal Employment Opportunity Policy Statement WIS International, in recognition of its responsibilities to its staff and the community it serves, affirms its policy to assure fair and equal treatment in all its employment, recruitment and placement practices, for all persons. WIS International shall striveto recruit and maintain a workforce that is representative of the communities it serves. EOE/M/F/D/V PLEASE NOTE:This position requires you to have a personal automobile, current driver's license for 5 consecutive years and no more than 2 driving violations in the last 5 years. A DUI on your MVR would exclude you from the interview process due to complianceand insurance liability reasons as there will be times that you drive a company vehicle. RequirementsCoordinate Financial, SKU, Warehouse and Fixed Asset inventories. Ensure each inventory meets its expected accuracy and productivity, adheres to Company Standards and is as efficient as possible. Ensure the team assigned is prepared for the count. Implement the required planning for key inventory events. Direct and supervise a team of Inventory Associates and Inventory Supervisors during an inventory event. Ensure employees have been assigned duties based on skill levels, training needs and customerrequirements. Conduct quality control re-checks as necessary. Manages a regular team of two or more employees to optimize performance. Provide communication, and coaching as required. Encourage innovative ideas. Be proactive in anticipating, and planning for the number of employees required and the staffing requirementsof the inventory events. Promote good customer service in every interaction with the customer. Ensure that the customers expectations are met as agreed by WIS International. Exceed the customers expectations if possible. Check the customers satisfaction level at the end of the count. May be asked to contribute to sales for the office through developing contacts, follow through on established contacts and referrals. Provide continuous feedback pertaining to all events to the AM and or DM. Assists in assessment, selection hiring and training of Inventory Associates. Holds entire team accountable to procedures and high levels of customer service at each inventory event. Requires a willingness to implement company disciplinary procedures when necessary. Responsible for pre inventory calls and/or visits are made in a timely manner. Ensures all inventory events follow the Health&Safety Policies and procedures established by the company. Maintain a safe work environment at all time. JOB REQUIREMENTS Education: A minimum two years of college is required. Experience: Normally requires 3 years supervisory experience or previous inventory experience or 12 months experience in a retail or service industry with 1-2 years operations supervisory role where you mange a team of associates in a highly productive environment withdeadlines. Skills: Excellent interpersonal and communication skills for both supervising employees and working with customers. Operate a computer, calculator and other data entry terminals Acceptable past driving record which meets or exceeds the requirements of the Company driving policy. No more than 2 driving violations in the past 5 years. Flexible, adaptable and innovative approach to learning and problem solving in a hands-on environment. Ability to establish and maintain good working relationships with a customer focus Excellent organizational skills and attention to detail Ability to implement account instructions in order to meet financial goals Ability to hold people accountability for their work. Ability to motivate all direct reports to meet or exceed established financial goals. Proficiency in a Windows environment and in personal computer usage is essential. Ability to multitask and delegate effectively. EFFORT FACTORS Physical Demands: Requires frequent walking or standing for prolonged periods of time during an inventory Regularly requires a great deal of visual concentration to read tags, use equipment such as WISard and computer terminals Frequently requires bending, squatting or climbing a stool/ladder to check work done Frequently requires lifting equipment>22lbs Ability to drive safely to required inventory events Mental Demands: Must be mentally adaptable and flexible to deal with a variety of people and changing priorities Must be able to handle the pressure of working to schedules, unusual hours of work, longer than normal days and deadlines Must be able to analyze causes of interpersonal conflict (both with employees and customers) and resolve these sometimes complex issues despite ambiguities Must be able to process and analyze data in a computerized environment Must be able to communicate in a professional manner WORKING CONDITIONS The Inventory Manager is required to have reliable personal transportation as well Internet Access. Depending on the office, there may be occasional to frequent day trips or overnight travel required. The IM will regularly be required to work a varied schedulethat includes working unusual hours of the day, split shifts, longer than normal workdays, weekends and early start times and/or late finish times. The majority of clients inventories start at 6:00 am. Occasionally there may be an inventory in the evening. The IM generally works in a well-maintained public area or similar environment. Occasionally outdoor inventories are conducted for retailers such as home improvement centers, lumber companies, etc. The IM may occasionally be exposed to unusual odors, or excessivenoise, or health hazards or temperature extremes; in which case, proper precautions will be taken to protect the employee. WIS International maintains a Drug Free Workplace in compliance with the federally mandated Drug Free Workplace Act. Be advised that some WIS International positions require pre-employment drug and alcohol screening as a condition of employment. WIS International maintains a smoke-free work environment. Smoking is not permitted in any Company facility or vehicle. In seeking to provide a safe work environment for all staff, the WIS International maintains a violence-free work environment. Any type of violent behavior committed by or against staff members will not be tolerated. Inventory Managers are expected to conductthemselves in a professional manner and in accordance with the Code of Conduct. Intimidating, threatening or violent behavior against other WIS staff, vendors, clients, or property, whether committed by supervisors, non-supervisory staff, or non-employees,during work or off-duty hours, will not be tolerated. The physical demands and work conditions described here are representative of those an employee encounters while performing the duties/responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform theduties and responsibilities. Equal Employment Opportunity Policy Statement WIS International, in recognition of its responsibilities to its staff and the community it serves, affirms its policy to assure fair and equal treatment in all its employment, recruitment and placement practices, for all persons. WIS International shall striveto recruit and maintain a workforce that is representative of the communities it serves. The Company will not discriminate on the basis of race, color, sex, sexual orientation, religious creed, national origin, citizenship, age, ancestry, pregnancy, marital or veteran status, medical condition, physical or mental disability or any other characteristicas established by law. PLEASE NOTE:This position requires you to have a personal automobile, current driver's license for 5 consecutive years and no more than 2 driving violations in the last 5 years. A DUI on your MVR would exclude you from the interview process due to complianceand insurance liabili
Associated topics: business coach, captain, executive team leader, manager, petty officer, planning operations, police chief, police commander, sergeant, shift lead
Estimated annual salary
$79,189
average
Minimum
$39,677
Maximum
$132,950

TASKS

  • Review processing schedules or production orders to make decisions concerning inventory requirements, staffing requirements, work procedures, or duty assignments, considering budgetary limitations and time constraints.
  • Direct or coordinate production, processing, distribution, or marketing activities of industrial organizations.
  • Develop or implement production tracking or quality control systems, analyzing production, quality control, maintenance, or other operational reports to detect production problems.
  • Review operations and confer with technical or administrative staff to resolve production or processing problems.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Personnel and Human ResourcesKnowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

WIS International

Type

Company - Private

Size

Large

Revenue

$100M to $500M

Location

Multiple locations

Industry

Customer Service
Transportation/Logistics
Retail
More...

Founded

1953

CEO

Jim Rose

Job Filters

Inventory Associate Overnight ShiftWIS InternationalNew York, NY
WIS International is one of the leading inventory service companies and our success starts with our Team Members. Currently, WIS International employs more than 15,000 employees worldwide. If you enjoy working in a team environment, visiting different work...Read more
Travel Team: Inventory Associate - W36WIS InternationalMankato, MN
WIS International is one of the leading inventory service companies and our success starts with our Team Members. Currently, WIS International employs more than 15,000 employees worldwide. If you enjoy working in a team environment, visiting different work...Read more
Inventory AssociateWIS InternationalArvada, CO
WIS International is one of the leading inventory service companies and our success starts with our Team Members. Currently, WIS International employs more than 15,000 employees worldwide. If you enjoy working in a team environment, visiting different work...Read more
Inventory Associate WeekendWIS InternationalStaten Island, NY
WIS International is one of the leading inventory service companies and our success starts with our Team Members. Currently, WIS International employs more than 15,000 employees worldwide. If you enjoy working in a team environment, visiting different work...Read more
Travel Team: Inventory Associate - W44WIS InternationalMurfreesboro, TN
WIS International is one of the leading inventory service companies and our success starts with our Team Members. Currently, WIS International employs more than 15,000 employees worldwide. If you enjoy working in a team environment, visiting different work...Read more

Closed Job Filters

Area ManagerWIS InternationalBrooklyn, NY
Description Under the general supervision of the District Manager the Area Manager is responsible for managing the scheduling, staffing and execution of inventory operations in a specific geographicRead more
Inventory AssociateWIS InternationalNy State Campus, NY
WIS International is one of the leading inventory service companies and our success starts with our Team Members. Currently, WIS International employs more than 15,000 employees worldwide. If youRead more
Driver/Inventory AssociateWIS InternationalMesa, AZ
NOW is the time to join WIS International! WIS is more than just a place to work?.we?re a successful international team providing inventory expertise to top retailers and warehouses, while using theRead more
Inventory AssociateWIS InternationalGilbert, AZ
Job Snapshot Employee Type: Part-Time Location: Gilbert, AZ Job Type: Inventory Experience: Not Specified Date Posted: 5/19/2018 Job Description WIS International is one of the leading inventoryRead more
Inventory AssociateWIS InternationalMelbourne Village, FL
WIS International is one of the leading inventory service companies and our success starts with our Team Members. Currently, WIS International employs more than 15,000 employees worldwide. If youRead more
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