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JM Family Enterprises jobs

Company

Salary

Skills

Benefits

Company Description

JM Family Enterprises is a privately held company with $16 billion in revenue and more than 4,200 associates. It was founded by Jim Moran in 1968 and has a strong culture and core values. JM Family is in the business of helping others succeed and is investing in the companies, associates, and communities. The family of the company includes Southeast Toyota Distributors, JM&A, World Omni Financial Corp, and JM Lexus. JM Family has earned various awards for its culture, products, and services and served 23 years with Fortune's 100 Best Companies. JM Family is driven by exceptional Customer service as the employees of the company are reserve 24/7 in solving clients' problems.

Job Description

JM Lexus is the only automotive dealership owned and operated by JM Family Enterprises. As a South Florida Lexus Plus store, we offer a negotiation-free environment where guests experience a single point of contact providing a seamless, transparent, and personalized sales and service experience. Seeking a Career with JM Lexus? As an Associate, you will be an integral part of delivering the JM Lexus Plus experience. You will benefit from our medical/dental/vision, 401K and annual bonus/ profit sharing programs. Flexible work schedules help associates balance work and life while competitive pay plans include salary and bonus programs for all sales and service associates. Our on-site amenities include a state-of-the-art gym, locker rooms with showers, cafe services, game room, massage lottery, Lexus/Toyota vehicle discounts and more. 

JM Lexus is currently seeking top talent as a Sales Manager. We invite you to join us as we transform the South Florida luxury automotive industry!  As a new Associate, you will be an integral part of delivering the JM Lexus Plus customer experience. Imagine working in a negotiation-free environment, where you will serve as our guest’s single point of contact providing a Seamless, Transparent, Personalized experience that will Delight!

The Sales Manager serves as our customer's single-point-of-contact throughout our sales process, as well as serving as a Lexus Plus experience ambassador to all of our guests.

How You’d Spend Your Day:

  • Customer Experience: Delivering our World Class Lexus Plus experience of Seamlessness, Transparency, Delight, and Personalization by having passion for our Lexus Plus initiative.
  • Greeting our Customers: Delivering our Lexus Plus greeting and creating expectations for a transparent, seamless, negotiation-free experience.
  • Facilitating the Sales Process:  Conducting the initial needs assessment with our guest, initiating the appraisal process with the Team Leader, assisting our guest in selecting a vehicle, assisting in the test drive process, presenting Finance and Insurance options, providing feedback on trade value to our guest, initiating all deals in our in-house technology (CRM), offering vehicle accessory options and completing all transactions.
  • Delivery/Follow up: Completing the delivery checklist via tablet, completing the data entry process for delivery, acclimating our guest to the functions and benefits of the vehicle they purchased, going over the vehicle technology with the guest. Scheduling the first service appointment, if applicable. After sale, following up and setting the expectation for our Lexus Plus Survey.        
  • Cultivating your Business: Managing customer leads, making outbound calls to bring in new business.
  • Ongoing Training and Professional growth: Completing ongoing regulatory dealership certification, training on Finance and Insurance Compliance, attending skill building training, completing Lexus sales and delivery certifications, attending all JM Family required training.
  • Supporting our Team Culture:  Exemplifying and living our JM Family values and helping keep our culture strong. Working, communicating and cooperating as a team to achieve organizational goals and objectives.

About you:

  • High School Diploma or equivalent;
  • Minimum of 2 years of Sales and/or Customer Service experience preferred.
  • Car experience is not necessary! 
  • Valid driver's license required.
  • Willing and able to provide exceptional customer service.
  • A motivated, career oriented individual excels quickly in our culture and environment.
  • Outstanding communication skills, both written and verbal; must be able to effectively present products and services to our guests.
  • Must have proficient user knowledge of Apple, Windows and/or Samsung technology/products  (i.e. iPad, Surface tablet).
  • Must be able to represent and adhere to our core values of Communication, Cooperation, Consideration, Accountability, and Innovation.
  • Comfortable with multitasking and working in a fast paced environment.
  • Have the natural ability for questioning processes and identify inefficiencies in the sales process; a Curious mind.
  • Professional appearance required at all times.
  • Must be able to be flexible regarding work schedules, including nights and weekends.
Estimated annual salary
$60,476
average
Minimum
$30,301
Maximum
$101,532

TASKS

  • Review processing schedules or production orders to make decisions concerning inventory requirements, staffing requirements, work procedures, or duty assignments, considering budgetary limitations and time constraints.
  • Direct or coordinate production, processing, distribution, or marketing activities of industrial organizations.
  • Develop or implement production tracking or quality control systems, analyzing production, quality control, maintenance, or other operational reports to detect production problems.
  • Review operations and confer with technical or administrative staff to resolve production or processing problems.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Personnel and Human ResourcesKnowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Life InsuranceVision InsuranceGym Membership
401K PlanReduced or Flexible HoursDental Insurance
Health InsuranceProfit Sharing

JM Family Enterprises

Type

Company - Private

Size

Large

Revenue

Over $10B

Location

Margate, FL, and others

Industry

Retail

Founded

1968

CEO

Colin Brown

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Lead Software Developer in Test (SDET / DevOps)JM Family EnterprisesAlpharetta, GA
Overview About DataScan Founded in 1989, DataScan is the industry leader in providing lenders with wholesale asset financing and inventory risk management solutions. Clients rely on their industry knowledge and expert team to successfully manage their...Read more
Car Hauler - JacksonvilleJM Family EnterprisesJacksonville, FL
Overview Southeast Toyota Distributors is the world's largest independent distributor of Toyotas. The company distributes vehicles, parts and accessories to 177 Toyota dealerships in Alabama, Florida, Georgia, and North and South Carolina. Dealers in this...Read more
Sr. Customer Service RepresentativeJM Family EnterprisesEarth City, MO
Overview JM&A Group, a leader in the F&I industry for more than 40 years, serves more than 3,800 automotive dealerships nationwide. Comprised of Jim Moran & Associates, Inc. (JM&A), Fidelity Warranty Services, Inc. (FWS), Fidelity Insurance Agency, and...Read more
Automotive Warehouse Associate (Part Time)JM Family EnterprisesJacksonville, FL
Overview Southeast Toyota Distributors is the world's largest independent distributor of Toyotas. The company distributes vehicles, parts and accessories to 177 Toyota dealerships in Alabama, Florida, Georgia, and North and South Carolina. Dealers in this...Read more
Sr. Associate Relations AdvisorJM Family EnterprisesEarth City, MO
Overview JM Family Enterprises, Inc. is one of the largest, most innovative and diversified companies in the automotive industry. JM Family has been on Fortune Magazine's Best Companies to Work For for 23 consecutive years. What started with Jim Moran's...Read more

Closed Job Filters

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Senior Collections Representative - BankruptcyJM Family EnterprisesEarth City, MO
Overview Southeast Toyota Finance is the captive finance company for 177 Toyota dealers in Alabama, Florida, Georgia, North Carolina and South Carolina. The company offers a broad range of productsRead more
MateJM Family EnterprisesDeerfield Beach, FL
JM Family Enterprises, Inc . is one of the largest, most innovative and diversified companies in the automotive industry. JM Family has been on Fortune Magazine's Best Companies to Work For for 20Read more
Associate Data AnalystJM Family EnterprisesJacksonville, FL
Overview Southeast Toyota Distributors is the world\u2019s largest independent distributor of Toyotas. The company was established in 1968 when Jim Moran partnered with Toyota Motor Sales to helpRead more
Executive Group Administrative Assistant, Human ResourcesJM Family EnterprisesDeerfield Beach, FL
Overview JM Family Enterprises, Inc. is one of the largest, most innovative and diversified companies in the automotive industry. JM Family has been on Fortune Magazine's Best Companies to Work ForRead more
ASSEMBLERJM Family EnterprisesJacksonville, FL
Southeast Toyota Distributors is the world’s largest independent distributor of Toyota vehicles . The company was established in 1968 when Jim Moran partnered with Toyota Motor Sales to help expandRead more
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