Karat is a software technology interview solutions firm. It provides its services to software engineers to help with technical interviewing problems. Solutions it provides include technical interviewing bandwidth, remote and global hiring, university recruiting, interview consistency, candidate quality, and diversity & candidate experience. Karat's head office is located in Seattle, Washington, United States. Its mission is to help software engineers in technical interviewing grooming. The company's core values are care, solve, learn, trust, and innovation. The company employees enjoy a rewarding career with karat. It provides benefits of healthcare, paid time off, and competitive salary to its employees. New jobs the company offers include positions of senior executive assistant, content development engineer, staff accountant, and many others.
We're Karat , the leader in technical interviewing and pioneer of the Interviewing Cloud Karat's purpose is to unlock opportunity, and we built the world's first Interviewing Cloud to conduct predictive, fair, and enjoyable technical interviews 24/7. Karat helps companies expand interviewing capacity, unlock developer time, and raise engineering quality so they can hire smarter and grow faster, and create more opportunities for software engineers. From our industry-leading solutions to Karat's Brilliant Black Minds program, the work we do here matters. We're a team of passionate, focused, human-centric team, and we want you to join us!
Come join our Technology team Our Technology team is committed to empower Karat users to operate efficiently, securely, and with operational excellence. We partner with all internal teams to ensure each Karateer has the up-to-date tools, systems, and support available.
What you will do As Manager of Information Technology at Karat, you will use your technology skills to build and maintain a corporate technology landscape that allows us to work effectively and efficiently. Responsible for the day-to-day management of our IT team, as well as our technical systems and services, you will recommend and implement technology solutions, manage system security and upgrades, provide training and support, and collaborate with key departments.
- Manage and grow a team of System Administrators, IT Analysts, and Help Desk Specialists supporting a global contractor and employee base.
- Work closely with Compliance and Security teams to monitor, analyze, and respond to system threats, identify system vulnerabilities, and build out continuous monitoring opportunities.
- Ensure appropriate documentation, including current user procedures, training materials, and internal policies are available and up-to-date.
- Lead large-scale IT projects, including the design and deployment of new systems and services.
- Monitor the budget and performance of IT systems and work closely with Finance and leadership to ensure strategic and scalable decisions are made.
- Work closely with Karat's Legal and Compliance team on SOC2 and ISO initiatives.
- Collaborate with external vendors and partners to resolve issues, evaluate technology solutions, and pricing.
The experience you will bring - 7+ years experience scaling IT systems, creating best-in-class technology stacks for a high-growth tech company
- Working knowledge administering various SaaS systems (Okta, Google Workspace, LastPass, Slack, Zoom, etc.)
- Experience working with MDM and zero-touch deployment (JAMF prefered)
- Working IT experience in compliance-driven organizations (exposure to EU-US Privacy Shield, GDPR, HIPAA, SOC 2, etc.)
- Deep knowledge in troubleshooting and managing macOS and Windows environments
- Solid understanding of Cloud architecture and applications (such as identity management, G Suite, Office 365, etc).
- Proven leadership experience mentoring and growing teams in Help Desk, IT Operations, and System Administration
- Strong analytical systems thinking combined with creative problem-solving skills
This is a full time, salaried position. Immigration sponsorship is not available. Karat is a remote company with employees throughout the United States, Canada, and the United Kingdom. For this position, we are only considering individuals based in the United States. Benefits of joining Karat Karat strives to offer everything you need to best support you today, tomorrow, and beyond. We're proud of our current offerings, and highlight some of our team's favorites below. There are more, just feel free to ask!
Compensation / Time Off: - Highly competitive salary and stock options
- 401(k) with company match
- Generous paid PTO (see below) and Sick Leave (10 days per year)
- Flexible Time Off Policy for salaried positions
- Three weeks accrued per year for hourly positions
- Global Parental Leave (16 weeks paid with additional 8 weeks transition back to work in part-time capacity)
- 20 paid Company Holidays for 2022
Benefits / Wellness: - Medical, dental, and vision insurance via Cigna or Kaiser (for CA-based employees)
- 100% premium covered for employees
- 70% premium covered for dependents
- FSA, STD, LTD, Standard Life Insurance, and Optional Life Insurance
- Mental Wellness offerings such as Calm, Happify, Talkspace, Modern Health, and more
- $150 per month contribution to miscellaneous benefit/wellness of employee's choice
Learn more about us Statement of Inclusivity: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at Karat.
We value a diverse workforce: people of color, womxn, and LGBTQIA+ individuals are strongly encouraged to apply.
If you have a disability or special need that requires accommodation, please let us know at accommodation@karat.com .
Karat is an E-Verify company.