Delta Dental 
Rancho Cordova, CA 
The Manager of Professional Services provides leadership and manages the staff and departmental activities of the Professional Services Department. You will be responsible for planning and ensuring the efficient operating and adherence to organizational and multiple state-mandated standards and guidelines in regards to the review and processing of claims, Enterprise and divisional goals and objectives. You are also responsible for the fulfillment of Delta's commitment to its enrollees and member dentists, and to oversee the delivery of quality dental care and application of policy and guidelines to our purchasers and subscribers.
I prioritize tasks by assessing their urgency and importance, and then create a schedule to allocate time accordingly. I also use productivity tools to stay organized and ensure timely completion of tasks.
As Professional Services Managers, we provide regular individual and team quarterly performance reviews, develop and manage sustainable, profitable models for a team with monthly revenue targets, represent professional services to external audiences through various sales and marketing activities. The Professional Service Manager facilitates public-facing collateral development, manages the professional service team with respect to milestones, activities, and goals, and collaborates with sales and marketing teams to promote professional services. He maintains a roadmap for Professional Services offerings, collaborates with sales and product teams to identify new potential offerings, provides oversight and direction on the development of prospective offerings.
Core tasks:
