Mass Markets, an MCI company, headquartered in Iowa City, IA, provides omni-channel, inbound customer service and outbound telesales B2B and B2C contact center services as well as digital customer experience solutions on behalf of clients from the Fortune 100 to emerging start-ups. Under its signature Anything-as-a-Service platform, Mass Markets provides a suite of services and technologies such as customer service, inside sales, market research, automated customer contact and back-office. The company currently employs 2,500 people across 8 contact centers, but the business is growing. If you are ready to become a member of a fast-developing organization, it is an exciting time to join, whether you are pursuing a career in inbound customer service, outbound sales, information technology, human resources, or operations management. When you are part of the Mass Markets team, you are part of a legacy of hardworking, creative and fun people who drive to make an impact every day. When it comes to benefits, Mass Markets aims to provide you with options that meet your goals.
