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MEDICAL SECRETARY URGENT CARE CENTER WELDON SPRING job

St. Luke's Health SystemWeldon Spring, MO
St. Luke's Health System jobs

Company

Salary

Skills

Benefits

Company Description

St. Luke’s is a not-for-profit regional healthcare system serving Idaho and eastern Oregon. The organization comprises 7 hospitals and more than 160 outpatient centers and clinics. It offers employment in the following categories: Physicians/Advanced Practice Providers, RN/Nursing Support, and Professional/Service/Allied Health. Residency programs and student opportunities are also available. St. Luke’s is committed to personal and professional growth, as well as excellent patient care. It offers continuous education opportunities and a positive work environment. As an employee, you enjoy comprehensive benefits geared towards a healthy work-life balance.

Job Description

Description

Under the direction and supervision of the Nurse Manager and Registered Nurse, the secretary is responsible for assisting with the management of the Urgent Care Center and performing secretarial and receptionist duties. The secretary is also responsible for patient registration, record processing, supply and equipment requisitioning, as appropriate, and management of incoming telephone calls.

PRINICIPAL ACCOUNTABILITIES: % of Time Spent

1. Receptionist/Secretarial Duties – include but not limited to: 85%

a. Greets patients, families and other visitors in a pleasant, friendly manner

b. Provides general directions to those customers who inquire within the building or to the local surrounding area

c. Organizes and maintains patient waiting room and brochure racks

d. Answers telephones within 3-4 rings

e. dentifies patients that need to be seen by the Physician or Nurse Practitioner immediately

f. Obtains authorizations from employers for each occupational health patient

g. Completes registration in multiple computer applications for both UCC and occupational health patients

h. Provides “bedside” registration as required

i. Completes disposition of patient charts

j. Copies chart for transfer/makes calls as needed

k. Prepares, maintains and dispositions UCC and occupational health medical records

l. Provides follow up correspondence for occupational health

m. Obtains and stocks patient brochure racks

n. Maintains daily log and statistics for patient type and each type of service received

o. Communicates daily census

p. Orders office supplies

q. Handles “lost and found’ items

r. Sorts and distributes incoming mail

s. Provides information to billing office as needed

t. Collects Quality Management data per Nurse Manager

u. Locates archived medical records for occupational health

v. Files, maintains and organizes medical records for specified time frame

w. Collects totals and reconciles co-pays for both UCC and occupational health patients

x. Maintains and reconciles petty cash drawer

y. Totals and submits deposits to hospital cashiers office daily

2. Assists the staff in general function of the Center which may include, but not limited to: 5%

a. Stocks/restocks to maintain adequate supplies throughout the Urgent Care Center

b. Reports repairs or needs to maintenance

c. During Code Blue, makes appropriate calls, arranges for ambulance and takes notes of events

3. Responsible for all safety regulations and reporting of any safety issues 5%

4. Performs other duties as assigned 5%

Total 100%

Education

High School Diploma or equivalent

Experience

  • Excellent customer relations’ skills
  • Computer experience
  • Ability to make decisions related to sphere of responsibility as secretary
  • Verbal and cognitive abilities required to communicate effectively with internal and external customers
  • Manual dexterity needed for computer operation, management of patient records, supplies, equipment and operation of telephone system
  • Maintains Basic Life Support Certification (BLS)
  • Must complete a minimum of 6 Contact Education Hours annually
  • Working Conditions

  • Employee is required to sit frequently and walk occasionally.
  • Employee is frequently required to bend, squat, crawl, kneel, climb, lift waist to overhead.
  • Employee is occasionally required to reach forward and reach overhead.
  • For repetitive action, employee is required to use both hands for simple grasping and pushing/pulling.
  • Employee is occasionally exposed to electrical hazards and CRT terminal work.
  • (Occasionally: 1-33%, Frequently: 34-66%, Continuously: 67-100%)

    The most significant of duties are included but this does not exclude occasional work assignments not mentioned or developmental duties.

    JOB RELATIONSHIPS :

    Member of comprehensive health care team, including other health care provider, patient, family members, signification others and visitors.

    Takes direction from: UCC Director, Nurse Manager, Registered Nurse, and Physician/Nurse Practitioner

    Provides direction to: Patients and family members

    Supervised by: UCC Director, Nurse Manager

    Mission/Values

    MISSION

    Faithful to our Episcopal-Presbyterian heritage and its ministry of healing, St. Luke’s is dedicated to improving the health of the communities we serve.

    Using talents and resources responsibly, we provide high quality, safe care with compassion, professional excellence and respect for each other and those we serve.

    VISION

    As an independent healthcare network, we create healthy communities in the region through our commitment to high quality, safe and personalized services.

    CORE VALUES

    Human Dignity

    We accept and treat all persons as being created in the image of God.

    Compassion

    We respond with caring to the needs of others as if they were members of our family.

    Justice

    We honor each person’s rights and responsibilities in light of the common good.

    Excellence

    We set and strive to attain high standards of performance and continuous improvement.

    Stewardship

    We use our talents and resources wisely, with honesty and integrity.

    FACES - Friendly - Available - Caring - Efficient - Safe Communication Standards: Promotes and provides courteous and effective communication with internal and external customers.

    Estimated annual salary
    $34,749
    average
    Minimum
    $25,210
    Maximum
    $54,986

    TASKS

    • Record patients' medical history, vital statistics, or information such as test results in medical records.
    • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
    • Interview patients to obtain medical information and measure their vital signs, weight, and height.
    • Show patients to examination rooms and prepare them for the physician.

    SKILLS

    • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
    • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
    • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
    • SpeakingTalking to others to convey information effectively.

    KNOWLEDGE

    • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
    • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
    • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
    • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
    Health Insurance

    St. Luke's Health System

    Type

    Nonprofit

    Size

    Large

    Revenue

    $1B to 2B

    Location

    Multiple locations

    Industry

    Healthcare

    Founded

    1902

    Job Filters

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    Closed Job Filters

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