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Salary and Benefits

Member Services Associate
$31K-$38K / yr. (est.)
$31K
$34,841 / year
$38K
Average base salary
The salary information provided is based on data collected from various reliable sources and may vary depending on individual qualifications and other factors.

About Member Services Associate

What does a Member Services Associate do?

As Member Service Associates, we are responsible for providing support and service to clients of a membership-based organization. We respond to requests and complaints, make sales, and provide information about the organization and its services. Answering and directing calls and assisting clients with membership-related issues is one of our main responsibilities. We process transactions, resolve complaints, and provide information on the membership policies and fees. We identify member needs, investigate their issues, and resolve them. Working as Member Service Associates, we assess member eligibility, document all inquiries, and maintain accurate membership records.

Core tasks:

  • interact with customers
  • process transactions
  • investigate and resolve customer’s concerns

Insights

How Many Years of Experience Do Professionals Need Before Becoming Member Services Associate?
On average, people work 3-5 years in other positions prior to becoming a Member Services Associate.
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Member Services AssociateHouston, TX - A year ago
Well, I guess patience is a virtue. If I have to spend 3-5 years in other jobs, then I'll make the most of it and become an amazing Member Services Associate!
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Member Services AssociateMiami, FL - A year ago
😠 This is ridiculous! I better not have to waste 3-5 years of my life in other positions before getting a shot at being a Member Services Associate. This is so unfair!
How Long Do Member Services Associate Employees Typically Stay in Their Roles?
On average, Member Services Associates works in this position for 1-3 years across multiple employers.
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Marketing CoordinatorHouston, TX - A year ago
This infographic doesn't mention the challenges faced by member services associates. It'd be interesting to hear more about the job role!
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Sales RepresentativeMiami, FL - A year ago
Are there any growth opportunities after working as a member services associate, or is it a dead-end job?
What Is the Job Hopper Score for Member Services Associate Employees?
Steady employment history in Member Services Associate, with a tendency to stay with one company for extended periods of time.
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IT SpecialistHouston, TX - A year ago
I hate how this perpetuates the idea that job hopping is a negative thing. It's about staying challenged and continuously learning! 🔥
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ChefSan Francisco, CA - A year ago
🙄This shows a lack of understanding about the industry. It's important to experience different kitchen work environments to expand your skills and knowledge!

Career path

Path to job

Discover a Member Services Associate's areas of knowledge sorted by their majors.
Explore the list of higher education institutions that a Member Services Associate typically studied at.
Arizona State University-Tempe
Indiana University-Bloomington

Path after job

Community

Demographics

What Is the Age and Gender Ratio of Member Services Associate Employees?
Gender ratio in Member Services Associate position: 0.444141351518909 Male and 0.555858648481091 Female. Age ratio in Member Services Associate position: 16-20: 28%, 21-30: 58%, 31-40: 8%, 41-50: 4%, 51-60: 2%, 60+: 0%. Member Services Associate position is predominantly female (55.6%) with the largest age group being 21-30 years old, followed by 16-20 years old.
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Member Services AssociateSeattle, WA - A year ago
Why does the age group 16-20 have such a high representation in this field? 😮
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Member Services AssociateAtlanta, GA - A year ago
Why are people aged 31-40 and 41-50 so underrepresented in this line of work? 😡

Workplaces

Who Are the Top Employers for Member Services Associate?
Top employers of Member Services Associate position: Costco, Life Time Fitness, Sam's Club. People who work in Member Services Associate position most typically go on to work for the Costco.
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Member Services AssociateSan Francisco, CA - A year ago
I've had a great experience working at Costco. The company values their employees and provides a positive work environment.
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Member Services AssociateDallas, TX - A year ago
Sam's Club is a fantastic option for those looking for a stable job. The pay may not be the best, but it's a decent place to work.
Costco
Life Time Fitness
Sam's Club
What Industries Does Member Services Associate Typically Have Experience In?
Industry Background: The most typical industries of Member Services Associate: Finance & Insurance, Arts / Entertainment / Recreation, Religious / Grantmaking / Civic, Retail, Accommodation. Member Services Associate employees most likely come from a Finance & Insurance industry background.
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Member Services AssociateHouston, TX - A year ago
Being a Member Services Associate in the religious sector requires a lot of patience and compassion. We support church members, coordinate events, and maintain databases. 🙏
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Member Services AssociateMiami, FL - A year ago
I'm a Member Services Associate in the accommodation industry and it's all about creating a welcoming environment, from managing reservations to resolving guest complaints. 😊

Find your job as Member Services Associate

Discussion about Member Services Associate

Want to know more about Member Services Associate position?
Share your thoughts and ideas about Member Services Associate position with others in our community.
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Is Member Services Associate a female or male dominated profession?
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Benjamin Gardner4 years ago
55% are women in this profession.
What is the typical age to work as a Member Services Associate?
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Benjamin Gardner4 years ago
People working as a Member Services Associate are 25 old on average.
Do I need a lot of experience to be a Member Services Associate?
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Benjamin Gardner4 years ago
You should work for 4 years on average to become a Member Services Associate.
Which industries should a Member Services Associate consider working in?
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Liam Brown4 years ago
Arts / Entertainment / Recreation is typical for a Member Services Associate to work in.
Is a degree needed to work as a Member Services Associate?
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Liam Brown4 years ago
No higher education could not hurt if you want to be a Member Services Associate
Where are you working as a Member Services Associate?
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Sophie Hayes4 years ago
Costco, Life Time Fitness, Sam's Club, USAA and YMCA of the USA (National Resource Office) employs the most people in the Member Services Associate role.
How many years do people work as a Member Services Associate before changing their role?
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Benjamin Gardner4 years ago
On average people change after 2 years.
How likely is it for people working as a Member Services Associate to switch companies still working as a Member Services Associate?
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Sophie Hayes4 years ago
Changing companies for a Member Services Associate is not typical.
From which job titles people come from to work as a Member Services Associate?
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Sophie Hayes4 years ago
Typical prior positions for a Member Services Associate are Customer Service Representative, Sales Associate or Administrative Assistant
If I’m working as a Member Services Associate, what next position could I have?
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Benjamin Gardner4 years ago
Customer Service Representative, Administrative Assistant or Sales Associate can be a good next step
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Disclaimer

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