Mid-Level Giving & Volunteer Manager job

Human Rights CampaignWashington, DC
Human Rights Campaign jobs

Company

Skills

Company Description

Human Rights Campaign is a group created for all. It gives every member of the LGBTQ family the freedom to live a peaceful life. Currently, the Human Rights Campaign has over 3 million members. The group strives to support its members and help each one of them gain equity and justice under the law. The Human Rights Campaign was founded in the year 1980 by an American gay rights Activist Steve Endean. Human Rights Campaign comprises a passionate team reputable for their advocacy on marriage equality, gender equality, anti-discrimination, hate crimes legislation, and much more. President Alphonso David effectively heads the Human Rights Campaign. Its headquarters strategically situated in Washington, D.C. Human Rights, is also known for its award and recognition policies to the social activist who deserved it. The Human Right Campaign team are committed to helping people in the community and globally. The group has created numerous awareness campaigns for the eye-opening of people all over the world. Human Rights Campaign has long pulled a revenue of $45,636 641. As of 2018, the group expenditure was recorded to be $43,167,397.

Job Description

Tracking Code

395-928

Job Description

We strongly encourage people of color, transgender and non-binary people to apply. HRC is an equal opportunity employer and welcomes everyone, including non-LGBTQ people, to join our team.

Position Summary:

The Community Manager ( Mid - Level   Giving  & Volunteer Manager) is a key member of the Federal Club program, which is the Human Rights Campaign's mid-level donor program. This position is part of an energized team who provides overall strategic expertise, leadership and support to the volunteer leaders affiliated with the 32 Federal Clubs throughout the country to ensure the annual fundraising goals are met. Federal Club contribution levels begin at $1,200 per year (up to $4,999).

Position Responsibilities:

  • Responsible for developing customized club growth and enhancement plans for Federal Clubs based on well-established strategies as well as new initiatives, including:
    1. Recruitment and retention of members through event planning and one-on-one solicitations;
    2. Donor-centered stewardship and retention strategies; and
    3. Consistent renewal and activation strategies to achieve annual fundraising goals.
  • Work with Federal Club team members in developing and implementing policies, systems, and procedures to encourage volunteers to use "best practices" to reach fundraising goals in Federal Clubs nationwide.
  • Manage a portfolio of local HRC Federal Clubs, monitoring the fundraising goals and travel to attend and speak at Federal Club events, trainings, and planning sessions as appropriate to help the leadership achieve the goals.
  • Work cooperatively with the Major Gift Officers assigned to the same communities to identify major donor prospects and upgrades.
  • As part of the Federal Club team, the position will share in being responsible for troubleshooting, and developing systems and procedures that reflect the on-going needs and changing environments of clubs to enhance club growth and efficiency capacity.
  • Share in the responsibility for managing and responding to volunteer supply requests, information requests, event website postings, invitation consultation and printing, and additional requested resources.
  • Assist the Director and team members in specialized projects to improve program systems and services to volunteers and donors.
  • Provide support and leadership for National Federal Club events and special projects
  • May take on special projects in needed areas such as special fundraising campaigns, management of overall stewardship efforts, and benefit fulfillment.
  • Work with Federal Club team to develop Annual Co-Chair Training curriculum and materials; and coach and train volunteer leadership to be proficient in Federal Club policies, procedures, and systems.
  • Represent the Federal Club team on designated inter-departmental projects and committees.
  • Provide additional program support as needed.
  • Provide detailed briefings and documents to senior HRC staff traveling to Federal Clubs throughout the country.
  • Coordinate HRC staffing representation at Federal Club events around the country.
  • Other duties as assigned.

Position Qualifications:

  • Bachelor's degree (or equivalent work experience) as well as two to four years of successful fundraising experience, preferably with mid-level donor programs.
  • Demonstrated experience working with highly motivated and demanding volunteers and donors with a commitment to high level customer service and donor support.
  • Candidates with more than four years of relevant work experience maybe considered for hiring at the Senior Manager level. 
  • Good public speaking skills required. Experience delivering training preferred.
  • Excellent leadership, conflict resolution, and interpersonal skills are required.
  • Strong analytical and planning skills are required.
  • Familiarity and proficiency with donor databases.
  • Proficient in Microsoft Office applications (Word), Google Apps (Gmail, Google Docs and Drive) and the Web.
  • Demonstrated ability to handle multiple projects, meet deadlines and work gracefully under pressure.
  • Demonstrates initiative, creativity and diplomacy.
  • Flexibility with work schedule; must be willing to travel and work evening and weekend hours. Must be willing to travel extensively in the United States, as at least 25% of work time.
  • Strong interest in and knowledge of the rapidly changing LGBTQ equality movement.  

 

All positions at the Human Rights Campaign may require travel on a regular basis or periodically. Where the need arises for business travel, appropriate compensation as outlined by the Fair Labor Standards Act will apply.

No phone calls or emails, please. Due to the volume of applications we receive, we are unable to respond to queries about application status.

Job Location

Washington, District of Columbia, United States

Position Type

Full-Time/Regular

See job description

TASKS

  • Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
  • Direct activities of professional and technical staff members and volunteers.
  • Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
  • Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Personnel and Human ResourcesKnowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Human Rights Campaign

Type

Nonprofit

Size

Small

Revenue

$25M to $50M

Location

Multiple locations

Industry

Executive Management
Non-Profit/Volunteering

Founded

1980

CEO

Chad Griffin

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