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Mobile Device Management - Hillsboro job

LeidosHillsboro, OR
Leidos jobs

Company

Salary

Skills

Company Description

Leidos, the Reston, Virginia-based information technology services provider, offers solutions for civil agencies and commercial markets, the defense and intelligence community, healthcare organizations, and intelligence customers. Leidos’ mission is to make the world safer, healthier, and more efficient through information technology, engineering, and science. Diversity and integrity, innovation, agility, collaboration, and commitment to customers and the team are the core values of the Leidos culture. The company appreciates differences in thought, style, backgrounds, and opinions. When joining Leidos, the company will offer you a competitive pay, health and wellness benefits including medical insurance plans and their eligible family members, dental insurance, and vision coverage. Corporate perks also cover income protection plans, PTO, holidays, retirement plans, and back-up childcare.

Job Description

Job Description:

Leidos is seeking qualified candidates for the role of Mobile Device Management (MDM) Administrator that will be responsible for providing advanced administration and technical support for a centralized MDM environment. Administrator will support mission critical MDM email and collaboration services for ~12,000 mobile users in a 40,000 end user environment including operations on the DISA Office 365 electronic mail enclave. The Administrator will ensure continuity in day-to-day operation of the MDM infrastructure in a Windows Active Directory multi domain infrastructure (LDAP, Directory Replication, Group Policy, Organizational Units, DNS, DHCP, etc.) and Azure IL2, IL4 and IL5 Cloud integration.

Work location: Hillsboro OR, Vicksburg MS or Remote.

The Army Corps of Engineers Information Technology (ACE-IT) provides secure enterprise-wide IT and information management support services to more than 40,000 USACE end users located throughout the Continental U.S. (CONUS) and outside the Continental U.S. (OCONUS). ACE-IT is the enterprise IT service delivery team for the U.S. Army Corps of Engineers, supporting mission requirements using a site-specific support model aligned along the USACE Regional Business Centers.

Job Responsibilities

The MDM Engineer will be responsible for operations and maintenance of the Mobile Device Management (MDM) platform and assist in the design and development of MDM and security architecture across USACE applying knowledge of mobility systems and security to ensure the design and implementation of mobile technology. This position will directly contribute to the overall enterprise mobile architecture at USACE and lead operations and maintenance and support the vision and strategy around mobile device management (MDM) spanning iOS and Android platforms.

The Mobile Engineer will serve as a Technical Professional for Mobile Enterprise Operational and Security MDM supporting Engineering teams within the organization. The successful candidate possesses excellent interpersonal and communication skills required to partner with other leaders across the USACE enterprise to identify opportunities and risks and develop and deliver solutions that support business strategies and protect organization intellectual property.

Primary Responsibilities

  • Apply mobile device management knowledge of enterprise mobility systems to solve operations and maintenance, architectural, engineering, and monitoring problems across the USACE enterprise
  • Apply knowledge of Mobile Device Management, Android and iOS mobility platforms to design mobile device, including security architecture
  • Apply knowledge of multiple Mobile Device Management (MDM) technologies to design and engineer secure mobile solutions
  • Support the engineering design and directly work the operational implementation of enterprise mobile monitoring and detection and cyber security strategy
  • Support the MDM environment within the USACE Microsoft Active Directory forest/domain.
  • Complete Incident and Service Request (Work Order) tickets within required service levels
  • Create knowledge articles to support service desk Tier 1 effectiveness including close on initial call
  • Effectively troubleshoot complex technical issues.
  • Engineer, design, install, configure, and optimize IT systems.
  • Ensure engineered solutions are designed to maintain highest availability and service dependability.
  • Ensure all engineered solutions are in compliance with DISA Security Technical Implementation Guides (STIGs), DoD and Agency policies and standards.
  • Perform root cause analysis of critical outage and incidents, engineer permanent solutions, and coordinate implementation.
  • Administer, maintain and support MDM interfaces and integration with email security gateways.
  • Monitors server systems to ensure the latest operating system patches, security updates and STIGs settings are within operational standards. Schedules, applies, communicates, tests, troubleshoots, reports and supports system patch and STIGs settings levels within the server infrastructure.
  • Follow Change Management process for all changes to production systems, including documenting all changes made to systems.
  • Maintain existing and, as required, develop new documentation that will include but is not limited to SOPs and System Architecture Guides and Diagrams adhering to organizational templates, policies, and standards.
  • Responsible for the day to day administration of MDM infrastructure and end device management.
  • Perform implementation tasks related to MDM infrastructure and end devices, including: configuration, integration, and roll-outs.
  • Assist in the operations and maintenance of a Microsoft O365 environment when related to the MDM operations and maintenance support.
  • Create, configure, and maintain MDM platforms and end devices.
  • Participate in a weekly on-call rotation.
  • Ability and willingness to work extended hours or modified schedule for planned or emergency work.
  • Requirements:

    High School Diploma or equivalent and 3+ years of IT-related MDM systems administration experience.

  • Understanding and background of working with large mobile device management environments operating in a complex Active Directory, LDAP, and PKI infrastructure and the requirement of strictly following standards, procedures and processes.
  • Detailed knowledge in MDM architecture and infrastructure
  • Understanding of DNS, DHCP, Kerberos and Windows Authentication related to MDM operations and maintenance
  • Availability to provide after-hours/on-call support, as needed, for a 24x7 operational environment.
  • Knowledge of ITIL Configuration, Change & Release Management.
  • DoD 8570.1 IAT II certification or higher (current/unexpired, and obtained 2011 or more recently).
  • US Citizenship and ability to obtain DoD Secret security clearance is required.
  • Additional Experience :

  • Experience with Mobile Security across iOS and Android
  • Experience architecting MDM solutions e.g. BB UEM, MobileIron, Airwatch, Good
  • Experience in incident response focused on mobile monitoring and detection
  • Experience in a large Enterprise operations environment, including MDM in DISA O365 enclave deployments, upgrades and migrations
  • Preferred Qualifications

  • Customer Service Focused - the ability to deliver sustained high performance and high levels of customer satisfaction; Analytical thinker, Metrics Driven
  • Excellent verbal, written and presentation skills to effectively translate and communicate complex technical information and risk to all levels of internal and external organizations
  • Strong problem-solving skills, critical thinking, excellent analytical ability
  • Team building, mentoring and coaching skills
  • Ability to communicate both verbally and in writing in a clear and concise manner
  • Work well under pressure with differing levels of Management
  • Ability to maintain confidential information and communications
    Exposure to other network monitoring systems and IT Service Management
  • Proficient in Microsoft Office applications (Work, Excel, PowerPoint)
  • Blackberry UEM Mobile Device Management (MDM) System Administration experience preferred
  • Purebred Derived Credential experience preferred
  • Civil
    Estimated annual salary
    $57,110
    average
    Minimum
    $28,614
    Maximum
    $95,881

    TASKS

    • Review processing schedules or production orders to make decisions concerning inventory requirements, staffing requirements, work procedures, or duty assignments, considering budgetary limitations and time constraints.
    • Direct or coordinate production, processing, distribution, or marketing activities of industrial organizations.
    • Develop or implement production tracking or quality control systems, analyzing production, quality control, maintenance, or other operational reports, to detect production problems.
    • Review operations and confer with technical or administrative staff to resolve production or processing problems.

    SKILLS

    • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
    • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
    • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
    • SpeakingTalking to others to convey information effectively.

    KNOWLEDGE

    • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
    • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
    • Economics and AccountingKnowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
    • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

    Leidos

    Type

    Company - Public

    Size

    1-50

    Revenue

    $5M to $10M

    Location

    Multiple locations

    Industry

    Computer/Internet

    Founded

    1969

    CEO

    Roger A. Krone

    Job Filters

    Consulting EmployeeLeidosChantilly, VA
    Description Job Description: Leidos is looking for a part-time Instructional Systems Designer (ISD) to work at Leidos site and customer sites to support a variety of dynamic training programs. The ISD will work independently, but could work as part of a...Read more
    Cartographic AnalystLeidosSpringfield, VA
    Description Job Description: The Cartographic Analyst will work within a government/contractor team environment providing Digital Nautical Chart Production and Notice to Mariners support to existing and developing mission areas. Future needs and...Read more
    Screener LinguistLeidosBethesda, MD
    Description Job Description: The National Solutions Operation is currently soliciting highly qualified linguists to support a DoD customer in the National Capital Region (NCR). Linguist/Screeners will work in a dynamic team environment and are responsible...Read more
    Senior Capture ManagerLeidosColumbia, MD
    Description Job Description:The Cyber and SIGINT Solutions (CSS) Operations within the Intelligence Group of Leidos is searching for a Capture Manager to focus on high value capture opportunities (>$50M), responsible for securing existing and winning new...Read more
    Network SpecialistLeidosAirway Heights, Washington
    Leidos has an immediate for a Network Specialist at Fairchild AFB to ensure that the LAN/WAN is capable of providing required services by supporting the network infrastructure through the use of troubleshooting and problem resolution in a production...Read more

    Closed Job Filters

    Flight Safety EngineerLeidosDayton, OH
    Description Job Description: Leidos is seeking a Flight Safety Engineer to support research and test activities in support of AFRL. Job Responsibilities: Coordinates and integrates system and testRead more
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    Description Job Requisition: Staff Project Manager Job Description: Leidos is looking to improve and advance our organization. Our program is focused on the delivery of data center services to our CMSRead more
    Lead Tester (Software)LeidosAberdeen, MD
    Description Job Description: Job Description The Defense Group at Leidos currently has an exciting opening for a Lead Software Test Engineer, BAT-A (Biometrics Automated Toolset-Army) with a DoDRead more
    Description Job Description: Leidos has an opening for a C5ISRO Senior Systems Engineer at Joint Base Pearl Harbor-Hickam, Hawaii. This position requires an active TS/SCI clearance. Duties: TheRead more
    Description Job Description: Leidos is seeking a Intelligence Data Specialist to support a large customer organization. Position is located in Maryland and Northern Virginia locations. Candidates mustRead more
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