Job Description

Req ID: R0023127

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Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America)

Please review the following job description:

Responsible for the sales and marketing of Truist Mortgage Loan products within bank policies and procedures as well as consistent, effective referrals of mortgage clients for other bank services, (Integrated Relationship Management), including the qualifying package of services, and insurance products.

Essential Duties and Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Execute effective mortgage marketing plans to meet or exceed agreed upon mortgage production goals. 2. Maintain a complete and thorough knowledge of Truist Mortgage Strategies, Policies and Procedures, as well as secondary market investor’s guidelines utilized by the bank. 3. Adhere to and comply fully with any and all Truist policies and procedures related to internal and external rules and regulations, particularly those established by State and Federal law. 4. Provide mortgage clients sound mortgage advice based on a full understanding of client needs as well as Truist Mortgage products and their benefits. (Profiling) 5. Consistently execute on Truist’s referral process (IRM) by introducing mortgage clients to other bank services for cross sell opportunities. 6. Assist Mortgage Loan Administration with client, attorney, or appraiser document follow-up as determined through quality control or post closing review. Required Skills and Competencies: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. High School diploma or equivalent education and related training 2. Minimum of one year experience in banking and/or lending environment with basic knowledge of residential property types 3. Good organizational skills 4. Good written and verbal communication skills 5. Possesses solid interpersonal and negotiation skills 6. Demonstrated proficiency in relevant computer applications 7. Ability to provide own transportation to travel as needed 8. Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role, including new or transfer of registration, and applicable NMLS acceptable background check Desired Skills: 1. Bachelor’s degree in Business, Marketing, Accounting, or related studies 2. Two or more years of experience in residential mortgage lending with solid knowledge of the local market and regulations 3. Completion of elective training curriculum in Mortgage Lending Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace. Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country. You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.

SunTrust is federally registered service marks of SunTrust Banks, Inc.

This job was posted on Sun Apr 11 2021 and expired on Thu Apr 22 2021.

Minimum $8K /yr

$44K /yr Average

Maximum $281K /yr

Tasks

Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.

Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.

Meet with applicants to obtain information for loan applications and to answer questions about the process.

Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.

Review loan agreements to ensure that they are complete and accurate according to policy.

Approve loans within specified limits, and refer loan applications outside those limits to management for approval.

Handle customer complaints and take appropriate action to resolve them.

Stay abreast of new types of loans and other financial services and products to better meet customers' needs.

Review and update credit and loan files.

Submit applications to credit analysts for verification and recommendation.

Compute payment schedules.

Analyze potential loan markets and develop referral networks to locate prospects for loans.

Set credit policies, credit lines, procedures and standards in conjunction with senior managers.

Confer with underwriters to aid in resolving mortgage application problems.

Market bank products to individuals and firms, promoting bank services that may meet customers' needs.

Work with clients to identify their financial goals and to find ways of reaching those goals.

Negotiate payment arrangements with customers who have delinquent loans.

Prepare reports to send to customers whose accounts are delinquent, and forward irreconcilable accounts for collector action.

Supervise loan personnel.

Interview, hire, and train new employees.

Provide special services such as investment banking for clients with more specialized needs.

Arrange for maintenance and liquidation of delinquent properties.

Petition courts to transfer titles and deeds of collateral to banks.

Skills

Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Speaking - Talking to others to convey information effectively.

Mathematics - Using mathematics to solve problems.

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.

Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Service Orientation - Actively looking for ways to help people.

Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Knowledge

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.

Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.