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Named Account Manager IV job

AvayaDoral, FL
Avaya jobs




Company Description

Avaya is a multinational technology firm that provides digital communication products, solutions, and services for businesses. The company offers unified communications and contact centers, cloud, and collaboration services. Avaya operates through two segments: solutions & products and services. The firm's products & solutions segment offers video & voice calling, messaging & employee collaboration, meetings & conferencing, communication platforms, and application developer products. Avaya's services segment is divided into Global support services, professional services, and enterprise cloud services. The company offers an open and extensible development platform so that customers and third parties can easily create custom application development for their unique requirements. Avaya was founded in 2000, and its headquarter is based in Durham, North Carolina, United States. The firm provides competitive pay packages, healthcare benefits, and other perks to its employees.

Job Description

About Avaya Job Information Job Code: 00273284 Job Family: Sales Job Function: Field Short Description THIS JOB DESCRIPTION IS EFFECTIVE ON FEBRUARY 1, 2016. An expert at creating sales expansion opportunities in assigned accounts. Maintains full accountability for assigned accounts and serves as customer s trusted advisor and advocate, maintaining a high level of customer satisfaction and consistently protecting the strategic interests of both the customer and Avaya. Maximizes opportunities by driving the customer planning process, leading virtual account teams in building innovative strategies that consistently deliver balanced growth, continued account penetration, and high customer satisfaction, and developing forecasts based on short and longer term growth. Maintains deep long term strategic partnerships at the executive level by ensuring that key executives clearly understand how Avaya solutions meet their business needs. Serves as key client contact for all customers and introduces specialists and/or Partners based on strategic sales activities. Conducts short and long term strategic account planning to enhance the quality of the sales pipeline, accelerate and maximize revenue generation and, as a trusted advisor, improve the customer buying experience. Experience 8 - 12 Years of Experience Education Bachelor degree or equivalent experience Master Degree is preferred Preferred Certifications Footer Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. Avaya is an Equal Opportunity Employer. Commitment to equal opportunity is an investment in our people and our future growth.
Estimated annual salary


  • Negotiate prices or terms of sales or service agreements.
  • Prepare and submit sales contracts for orders.
  • Visit establishments to evaluate needs or to promote product or service sales.
  • Maintain customer records, using automated systems.


  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.


  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Production and ProcessingKnowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.



Company - Private




$2B to $5B


Multiple locations




Kevin Kennedy

Job Filters

APS Senior ConsultantAvayaThornton, CO
ABOUT THE RESPONSIBILITIES• Build large complex unified communication solutions which match the customer’s production environment.• Write and execute disaster recovery test plans / test cases for these large complex solutions.• Break down large, complex...Read more
ABOUT THE RESPONSIBILITIES• Manage leads and opportunities; positioning Avaya’s UC, CC, CPaaS, Professional Services, and Alliance Vendor solutions with clients• Point of Contact for a set of strategic accounts, caring for renewal and refresh opportunities...Read more
ABOUT THE RESPONSIBILITIES• Manage leads and opportunities; positioning Avaya’s UC, CC, CPaaS, Professional Services, and Alliance Vendor solutions with clients• Develop strategic business plans territory and then execute that plan with the assistance of...Read more
Customer Experience ManagerAvayaMorristown, NJ
Short DescriptionResponsibilities:• Oversee Avaya OneCloud platform design and strategy for enhancing the customer & Partner experience across all digital touchpoints on the customer journey• Develop and maintain a product roadmap that has measurable...Read more
APS Principal ConsultantAvayaNew York, NY
About Avaya Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that...Read more

Closed Job Filters

Job ID 6222 About Avaya Avaya is a recognized innovator leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement,Read more
HR Business PartnerAvayaMorristown, NJ
About Avaya Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As a global leader in delivering superior communications experiences,Read more
About Avaya Avaya enables the mission critical, real-time communication applications of the world s most important operations. As a global leader in delivering superior communications experiences,Read more
About Avaya Avaya enables the mission critical, real-time communication applications of the world s most important operations. As a global leader in delivering superior communications experiences,Read more
Named Account Manager IVAvayaPhiladelphia, PA
About Avaya Avaya is a recognized innovator leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unifiedRead more
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