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3.6
44 ratings
4.0
Salary & Benefits
3.8
Professional growth
3.3
Work-Life balance
3.3
Recognition & Support
3.7
Culture & Values
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Navy Federal Credit Union has its headquarters in Vienna, VA. The organization has a mission to serve and enrich the lives of those in the military community. If you are ready to move your career forward with them, you can apply for open positions in the technology, corporate, and member service teams. Working for Navy Federal comes with opportunities for training, certifications, and career advancement. To reward your contribution, they’ll offer you perks including healthcare plans, discounts on child care, restaurants, movies, concerts, and more.

Nonprofit
Large
Multiple locations
Credit Intermediation Companies
1933
Cutler Dawson
What departments Navy Federal Credit Union employees work at?
DepartmentsRatio
other occupation25.2%
Customer Service20.3%
Computer / IT14.7%
Credit / Loan9.2%
Management - Other7.5%
Business Operations6.6%
Administrative - Other6.5%
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Large size
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Team

Professional experience

How many years of experience do Navy Federal Credit Union employees have before joining?
Years of experience at Navy Federal Credit Union: Newcomers: 24%, Experiencers: 17%, Experts: 22%, Veterans: 37%. Navy Federal Credit Union employees have 8+ years experience on average before joining.
avatar-of-creator
11 months ago
I have worked at Morgan Stanley as a client service associate for over 18 years.
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Where did Navy Federal Credit Union employees work before joining?
Where they've worked before Navy Federal Credit Union: Aerotek, Bank of America, Capital One. Typical Navy Federal Credit Union employees have worked at Aerotek.
avatar-of-creator
11 months ago
Morgan Stanley
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Aerotek
Bank of America
Capital One
What industries did Navy Federal Credit Union employees work in previously?
Industry Background: The most typical industries of Navy Federal Credit Union: Commercial Banking Companies, Insurance Agency & Brokerage Firms, Consulting Companies, Finance & Insurance Companies, Investment Banking & Securities Brokerage Firms. Navy Federal Credit Union employees most likely come from a Commercial Banking Companies industry background.
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Where did Navy Federal Credit Union employees work before joining?
Past employers' size at Navy Federal Credit Union: Small: 28%, Medium: 13%, Large: 59%. Most Navy Federal Credit Union employees have previously worked at large companies.
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Educational background

What did employees at Navy Federal Credit Union study?
You comment as
Where did employees at Navy Federal Credit Union study?
George Mason University
Northern Virginia Community College
You comment as

Employee data

How long do people stay in a role at Navy Federal Credit Union?
Time employed at Navy Federal Credit Union: <1: 10%, 1-3: 28%, 4-8: 41%, 9-13: 13%, 14-20: 5%, 20+: 3%. Most Navy Federal Credit Union employees stay with the company for 4-8 years which is the same as the industry average.
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How does Navy Federal Credit Union rank for age & gender diversity?
Gender ratio at Navy Federal Credit Union: 52.0% Male and 48.0% Female. Age ratio at Navy Federal Credit Union: 16-20: 0%, 21-30: 48%, 31-40: 32%, 41-50: 12%, 51-60: 7%, 60+: 1%. Navy Federal Credit Union rates - 5.0% more female than the industry average. Most Navy Federal Credit Union employees are 21-30, which is below the industry median age range.
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Career advancement

How does Navy Federal Credit Union rank for career advancement?
Career advancement at Navy Federal Credit Union: high. Navy Federal Credit Union ranks high for career advancement which is above the industry average.
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What companies do Navy Federal Credit Union employees go on to work at?
Future employers of Navy Federal Credit Union: Bank of America, Capital One, Deloitte, Fannie Mae, Freddie Mac. People who work at Navy Federal Credit Union most typically go on to work for the Bank of America.
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Bank of America
Capital One
Deloitte
Fannie Mae
Freddie Mac

Find your job at Navy Federal Credit Union

Navy Federal Credit Union Reviews and Ratings

Have some insight of Navy Federal Credit Union?
Get the scoop on what others who have experience with Navy Federal Credit Union think of working there or join the conversation by leaving a review.
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MSR
Alexandria, VA - February 17, 2024
Zero work life balance
2.0
Ratings
2
Professional growth
3
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
3
Culture and Values
Its a huge company, experiences will vary. If you work for a branch life will be hell. Split days off, changing schedles, denied time off, zero accommodations. The company culture says they care about work life balance and mental health which is not true. However, if you work for a great manager she can make life so much better for you. Anyone who works headquarters is treated like a primce. Theyll all love their jobs. Being an MSR was basically being an emotional punching bag for customers. I hated it.

Pros and Cons
They at least pretended to care
Constantly changing policies, clear favoritism toward headquarters employees .
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avatar-of-creator
Member Service Representative
Winchester, VA - September 11, 2023
Work life balance and mental health focused
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
This company has everything you could ever hope to have from an employer. They take care of you. They show they really care. The work life balace is on point. The support you receive is unheard of elsewhere. There are too many positive things about this company to list. It really is the perfect company.

Pros and Cons
This company is the absolute best to work for. They really know how to take care of their employees.
There are no cons workings for this company!
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Lead Application developer
Remote - May 6, 2023
Toxic Environmnet
2.0
Ratings
1
Professional growth
5
Salary & Benefits
2
Work-Life balance
1
Recognition & Support
1
Culture and Values
The onboarding was poor, and the onboarding individual was disparaging of anything I did. Poor management.

Pros and Cons
High salary
Very toxic atmosphere, given multiple conflicting directions.
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Processor III
Pensacola, FL - April 12, 2023
L&D department is amazing!
4.8
Ratings
5
Professional growth
5
Salary & Benefits
4
Work-Life balance
5
Recognition & Support
5
Culture and Values
I started working in mortgage 7 years ago. Thanks to NFCU for the wonderful training and hands-on experience.

Pros and Cons
It's like a family.
Can be hard to get time off approved.
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avatar-of-creator
Credit Card Specialist
Vienna, VA - December 28, 2022
Great place to work
4.4
Ratings
5
Professional growth
4
Salary & Benefits
5
Work-Life balance
3
Recognition & Support
5
Culture and Values
Overall excellent place to work. Great work life supportive co workers and leadership. Leadership is always engaging with department.

Pros and Cons
Friendly, supportive, helpful
Can be hard to move around not much room for growth in my department
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Fraud Specialist
Winchester, VA - August 23, 2022
Strict workplace environment with difficult work hours
2.2
Ratings
3
Professional growth
4
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
2
Culture and Values
I worked at NFCU for almost 5 years. Now, this was several years ago, in their contact center. Things could have changed by now. However, the environment of the contact center was not ideal. Extreme restrictions with high expectations and even higher stress from some of the calls that were received made it difficult to leave work each day feeling good about your job or your day. I will say, they have excellent pay and excellent benefits and they thrive on promoting from within. All in all, they’re a good company to work for, as long as you can find the right position for you.

Pros and Cons
Good pay and great health benefits for you and your family, 401k matches and school options too
Strict productivity rules, short breaks, consistently high stress situations w/ little to no relief
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Personal Finance Representative
Pensacola, FL - April 15, 2022
AWFUL DEPARTMENT.
1.0
Ratings
1
Professional growth
1
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
I worked in the PFM (personal finance management) department. I was a contractor thru Aerotek and it felt like we contractors were treated differently. VERY micromanaged. I quit after 2+ years due to a new asst. supervisor who just had it out for me. As soon as she got into her role it seemed like all of sudden I’m doing all these things wrong. I had to start an anxiety medicine due to this job. I gave a 4 day notice and never looked back.

Pros and Cons
The cafeteria on campus was amazing
Micromanaged, awful supervisors
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avatar-of-creator
Mortgage processor
Vienna, VA - January 10, 2022
Work Shop environment
3.2
Ratings
3
Professional growth
3
Salary & Benefits
2
Work-Life balance
3
Recognition & Support
5
Culture and Values
Hire for my extensive FHA experience. They have their own way dealing with guidelines. I was processing to FHA guidelines, they were underwriting to Navy Fed. They were not written down

Pros and Cons
Dont need to worry about closing deadlines. It will close when it closes. So no stress
Ran like the Navy.
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avatar-of-creator
Human Resources Assistant Recruiter
Pensacola, FL - July 6, 2021
Great opportunities
4.8
Ratings
5
Professional growth
5
Salary & Benefits
4
Work-Life balance
5
Recognition & Support
5
Culture and Values
This is one of the best companies to work for, there's so much growth and opportunities and they will give them you if you want them.

Pros and Cons
Amazing gyms on site there are 4, great food, amazing people
There aren't any , parking can be a hassle
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avatar-of-creator
Bank Branch Manager
July 3, 2021
Great place to work
4.6
Ratings
4
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
4
Culture and Values
I worked in a foreign branch while my wife had a contract. Training was excellent. My manager was always available for support. I was able to make the branch a better place for our members and it was completely supported by the Regional Manager. I was able to test new methods as long as I stayed within the guidelines issued by Navy Federal.

Pros and Cons
If you have a good Regional manager it is great! Great bonus structure.
If the Regional manger changes you can be set out. Hire by one person and had to deal with another
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avatar-of-creator
Delinquency Control Counselor IV
Pensacola, FL - May 5, 2021
Slave labor for decent wages
3.2
Ratings
3
Professional growth
4
Salary & Benefits
2
Work-Life balance
4
Recognition & Support
3
Culture and Values
It's a call center. Plain and simple. They fancy it up with titles and whatnot, but if you're in collections or account services, expect to be treated like a disposable cog in the wheel of production. I will speak highly of the people and some of the managers, but the workflow is awful. Now, if you work in other departments, it's much better. My recommendation? Get hired on then aggressively attempt to switch departments after 6 months.

Pros and Cons
Benefits, great HR support, competitive 401k % matching
Professional stagnation and everyone focuses on titles
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Discussion about Navy Federal Credit Union

Want to know more about Navy Federal Credit Union?
Share your thoughts and ideas about Navy Federal Credit Union with others in our community.
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When was Navy Federal Credit Union established?
avatar-of-creator
Isabella Holmes3 years ago
1933.
You comment as
What industry does Navy Federal Credit Union operate in?
avatar-of-creator
Isabella Holmes3 years ago
Banking/Mortgage, Accounting/Finance.
You comment as
Where’s Navy Federal Credit Union’s HQ located?
avatar-of-creator
Sophie Hayes3 years ago
Vienna, VA.
You comment as
What’s the gender distribution at Navy Federal Credit Union?
avatar-of-creator
Benjamin Gardner3 years ago
48.0% female, 52.0% male.
You comment as
What’s the name of Navy Federal Credit Union’s CEO?
avatar-of-creator
Liam Brown3 years ago
Cutler Dawson.
You comment as
What’s the average length of tenure at Navy Federal Credit Union?
avatar-of-creator
Sophie Hayes3 years ago
Typically 4-8 year(s).
You comment as
what kind of companies did Navy Federal Credit Union employees work for?
avatar-of-creator
Benjamin Gardner3 years ago
Large companies before Navy Federal Credit Union.
You comment as
what are the chances of career advancement at Navy Federal Credit Union?
avatar-of-creator
Sophie Hayes3 years ago
i think high.
You comment as
Top future employers of Navy Federal Credit Union employees?
avatar-of-creator
Liam Brown3 years ago
Bank of America, Capital One, Deloitte, Fannie Mae, Freddie Mac, PENFED Credit Union, SunTrust, Wells Fargo.
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Who are the top previous employers of Navy Federal Credit Union employees?
avatar-of-creator
Isabella Holmes3 years ago
Aerotek, Bank of America, Capital One, Freddie Mac, PNC, Regions Bank, University of West Florida, Wells Fargo.
You comment as
How old are Navy Federal Credit Union’s employees in general?
avatar-of-creator
Benjamin Gardner3 years ago
around 21-30.
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Where did most of Navy Federal Credit Union employees go to school?
avatar-of-creator
Liam Brown3 years ago
George Mason University, Northern Virginia Community College, Pensacola State College, University of Phoenix-Utah, University of West Florida.
You comment as
does Navy Federal Credit Union stick to pay days? Do you get your pay in due time?
avatar-of-creator
2 years ago
Absolutely.
You comment as
Why did you quit?
avatar-of-creator
2 years ago
Relocated to another country with no Navy Federal on base.
You comment as
How many vacation days?
avatar-of-creator
2 years ago
Two weeks
You comment as
how long does it take for the background check to be done?
avatar-of-creator
2 years ago
Mine took about two weeks
You comment as
What is the mission of Navy Federal Credit Union?
avatar-of-creator
Liam Brown3 years ago
"Since 1933, Navy Federal Credit Union has grown from seven members to over 6 million members. And since that time, our vision statement has remained focused on serving our unique field of membership:"Be the most preferred and trusted financial institution serving the military and their families."".
You comment as
There is no such day which is free, productivity over flow!!!🙌
avatar-of-creator
9 months ago
The key to success is to find balance between work and rest. But even on our days off, we can still find ways to be productive!🤩
avatar-of-creator
9 months ago
We must never waste a day, we must be diligent in our pursuit of productivity!😍
You comment as
The company takes care of employees financially and morally. 🙌
avatar-of-creator
9 months ago
The company's commitment to employee satisfaction is evident.
avatar-of-creator
9 months ago
I appreciate the comprehensive approach to employee support and growth.💪
You comment as
The inititive take up by the company by providing paid maternity and paternity leaves is warm and welcoming. 🤩
avatar-of-creator
9 months ago
This initiative will definitely attract a lot of talented individuals to join the company.
avatar-of-creator
9 months ago
It's heartening to see a company making such positive changes for its employees.✌
You comment as
I feel my career is growing since the day I started working in this company. Yay!!❤
avatar-of-creator
8 months ago
Your success is well-deserved!🤩
avatar-of-creator
8 months ago
Keep climbing the ladder of success!✌
You comment as
I am going on my two weeks paid Holiday!! LIfe has been kind 💪
avatar-of-creator
9 months ago
Wishing you a fantastic time on your holiday! 🌊
avatar-of-creator
9 months ago
Enjoy every moment, you've earned it! 😁
You comment as
This company is being run by a focused and a senior management committee resulting in a mission oriented team of leaders, I am so Grateful for this oppurtunity.👍
avatar-of-creator
9 months ago
It's evident that this management committee is making a big impact in the company.🙌
avatar-of-creator
9 months ago
Grateful for the opportunity to work with a company that values leadership and direction.😍
You comment as
It is very rewarding to see how company loves their employees.🙌
avatar-of-creator
8 months ago
It's a wonderful sight to see a company prioritize their employees.😍
avatar-of-creator
8 months ago
A company that values its employees will go far in the long run.🙌
You comment as
After working for 5 years here. I still love working here becuase of the value they give to their employees. 🤩
avatar-of-creator
8 months ago
I've been here for 2 years and feel the same way, proud to work here.🙌
avatar-of-creator
8 months ago
The benefits and opportunities for growth make it all worth it.💪
You comment as
The flexible work hours and the flexibilty in work, makes me want to come to work everyday!✌
avatar-of-creator
8 months ago
I feel empowered with the flexible work hours.😁
avatar-of-creator
8 months ago
This is exactly what I need to balance work and life.😍
You comment as
The favouritism free envoirnment of the company works as a stand out 🙌
avatar-of-creator
9 months ago
Finally, a company where I don't have to pretend to like my boss's terrible jokes just to get ahead🤣
avatar-of-creator
9 months ago
The favouritism-free environment creates a positive and productive work culture.🤩
You comment as
The company has a policy, that they do not lay off employees even if the buisness is going through difficult times.🙌
avatar-of-creator
9 months ago
I'm sure the employees appreciate knowing that they have job security, even during difficult times.💪
avatar-of-creator
9 months ago
This policy sets a positive tone for the company culture and builds trust between the employees and management.🙌
You comment as
The benefits of this company is what I am in for, what a pension plan!!! 😍
avatar-of-creator
9 months ago
I feel secure knowing this company has a solid benefits package.🤩
avatar-of-creator
9 months ago
The pension plan alone is reason enough to work here.✌
You comment as
The racial and cultural equity the company provides, is absolutely admirable. 😍
avatar-of-creator
8 months ago
Such an important step towards a more just society.😍
avatar-of-creator
8 months ago
A shining example of how companies can make a positive impact.🙌
You comment as
This company provides a room for an employee's growth 🙌
avatar-of-creator
8 months ago
Room for growth and development is a key factor for job satisfaction.🙌
avatar-of-creator
8 months ago
Providing growth opportunities for employees shows a commitment to their success.🙌
You comment as
The company doesn't push one employee to seek goals, it'a actually a branch effort.👍
avatar-of-creator
8 months ago
A collective effort leads to greater results.💪
avatar-of-creator
8 months ago
A team that works together, wins together.🤩
You comment as
The every branch of this company is dedicated towards a different method to train the employees, and easch is succeeding.🙌
avatar-of-creator
9 months ago
This approach results in a well-rounded training program.🤩
avatar-of-creator
9 months ago
This is a testament to the company's ability to adapt and innovate. Keep up the great work!👍
You comment as
The support of employees and the maximum work is done by the effort of the team. 🙌
avatar-of-creator
9 months ago
A team that feels supported will give their best effort. 🤩
avatar-of-creator
9 months ago
The key to success lies in a strong and supportive team dynamic.👏
You comment as
The company provides its employees with free of cost comprehensive medical, dental and vision check ups for them and teir families.😁
avatar-of-creator
9 months ago
This is a great way to promote overall health and wellness among employees and their families.🤩
avatar-of-creator
9 months ago
Excellent perk for employees, keeping them and their families in good health is priceless!🙌
You comment as
The work/life balance is amazing, I get to rest so much after work.🛌
avatar-of-creator
9 months ago
This work/life balance is truly a blessing, it keeps me productive and happy.🤩
avatar-of-creator
9 months ago
Finally found a company that understands the importance of work/life balance, it makes all the difference!😍
You comment as
The transparent leadership and the attitude of the mentors is reason for company's success. 🤩
avatar-of-creator
8 months ago
The mentors' positive attitude is contagious and inspires success.
avatar-of-creator
8 months ago
This type of leadership fosters an environment of collaboration and growth.💪
You comment as
To keep up with the economy, The company keeps raising our pay. 🤩
avatar-of-creator
7 months ago
It's comforting to know that our company prioritizes our financial stability.🙌
avatar-of-creator
7 months ago
I'm proud to work for such a responsible business.🤩
You comment as
Those in the military community, this work place is great for you guys.🤩
avatar-of-creator
9 months ago
Glad to hear that this workplace is supportive of the military community. It's a rare find.
avatar-of-creator
9 months ago
I've been working here for a few months now and I'm impressed by the dedication to the military. Thank you! 🙌
You comment as
This is a great place for getting trained and alot to learn about the financial situations and institutions. 💪
avatar-of-creator
9 months ago
The instructors here are knowledgeable and experienced, making the learning experience enjoyable.🙌
avatar-of-creator
9 months ago
I have gained valuable insights into the financial world through this company.🙌
You comment as
Just recieved my this year's Annual Bonus, today is a good day!😊
avatar-of-creator
8 months ago
Time to splurge on all the cat videos I've been saving up for!
avatar-of-creator
8 months ago
Time to treat yourself! 💪
You comment as
The first day at work and the employees here showed how they are inclusive and warm. ❤
avatar-of-creator
9 months ago
I'm so grateful to be a part of such a supportive work environment.🤩
avatar-of-creator
9 months ago
The first day at work was great thanks to the inclusivity and kindness of my colleagues🙌.
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Isabella Holmes Career Advocate
Isabella Holmes
Career Advocate
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